Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hoffman Lexus
East Hartford, CT
1,640 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,640 Reviews of Hoffman Lexus
November 19, 2016
incredibly superb service As usual the service was superb and MS. Vincent was very polite and courteous. It is always a pleasant experience to bring my car in for service. As usual the service was superb and MS. Vincent was very polite and courteous. It is always a pleasant experience to bring my car in for service. More
by ARTBAL
Verified CustomerEmployees Worked With
Jocelyn Vincent
November 18, 2016
1st service call for my new Lexus Jocelyn treated me great, very friendly and courteous. Also the sandwich order she placed for me was excellent (nice touch). The only thing I have a Jocelyn treated me great, very friendly and courteous. Also the sandwich order she placed for me was excellent (nice touch). The only thing I have a concern with - not Jocelyns fault was the car wash.. not a very good job - had to fix it today More
by ECHRZANOWSKI
Employees Worked With
Jocelyn Vincent
November 18, 2016
Excellent experience My wife and I just purchased a vehicle from Hoffmans and we had a great experience. Both Peter and Karan were helpful and attentive. Karan was great a My wife and I just purchased a vehicle from Hoffmans and we had a great experience. Both Peter and Karan were helpful and attentive. Karan was great at showing all the features our new suv has and Peter made the paperwork process a breeze. I would do business with them again. Thank you! More
by Brett
Employees Worked With
Peter Quagliaroli, Karan Singh
November 17, 2016
Customer Service A+ Dropped my Lexus NX off for its 20K service. Also had a ratteling noise happening on the drivers side. Jocelyn at the service desk was super friendly Dropped my Lexus NX off for its 20K service. Also had a ratteling noise happening on the drivers side. Jocelyn at the service desk was super friendly and kept me updated throughout the day. It was raining so they could not determine where the strange noise was coming from. They kept it overnight and were able to fix it the next day. Had a beautiful loaner as well. When I went to pick my car back up Jocelyn treated me the same way. Super friendly and very personable. I hope I get yhope chance to deal with her again. More
by CORINNE_CURTIN
Employees Worked With
Jocelyn Vincent
November 17, 2016
11-16-16 visit Derek was the best tech I've met through all 50 years of buying and dealing with service tech. When complete Monica did an excellent job as well. Derek was the best tech I've met through all 50 years of buying and dealing with service tech. When complete Monica did an excellent job as well. More
by NYY1948
Employees Worked With
Derek, Monica Pelletier
November 17, 2016
Customer satisfaction guaranteed. I had a problem with my brakes squeaking and Bob in the service department made sure I was taken care of above and beyond my satisfaction. Everyone is I had a problem with my brakes squeaking and Bob in the service department made sure I was taken care of above and beyond my satisfaction. Everyone is so friendly and helpful and really are customer driven. More
by smango
Employees Worked With
I unfortunately do not know the person's name. She is a new employee and was amazing!!, Bob DiNapoli
November 16, 2016
Excellent - all around Great sales experience - friendly and welcoming . Great lounge area. Friendly people, great cars. Came in to buy a new car - great experience, I will Great sales experience - friendly and welcoming . Great lounge area. Friendly people, great cars. Came in to buy a new car - great experience, I will come back and recommend this dealership. More
by CTGuy
Employees Worked With
Sebastian Chodulski, Kevin Schoffield, Tom Ryan
November 16, 2016
Service I have a Lexus 2013 ES300h. While traveling for business, the driver side windshield wiper stopped working. We made it to the Hoffman Lexus dealersh I have a Lexus 2013 ES300h. While traveling for business, the driver side windshield wiper stopped working. We made it to the Hoffman Lexus dealership, and they were able to service the car and get us back on the road quickly. Everyone was extremely friendly and very helpful. A special shout out to Jocelyn for her friendly, professional attitude. More
by jogden117
Employees Worked With
Jocelyn Vincent
November 16, 2016
Excellent Outstanding sales representative, he was not pushy and let us review or options without interruption, but he was right there with all of the answers t Outstanding sales representative, he was not pushy and let us review or options without interruption, but he was right there with all of the answers to any of our numerous questions. A pleasant experience. More
by CW5MSM
Employees Worked With
Sebastian Chodulski, Al Ramos, Tom Ryan
November 16, 2016
Excellent buying experience Attentive customer service and responsive to questions. The whole team has been very professional. I would highly recommend working with Karan Singh, Attentive customer service and responsive to questions. The whole team has been very professional. I would highly recommend working with Karan Singh, he works hard and goes the extra mile to provide an excellent customer experience. More
by SL
Employees Worked With
Lorenzo picked me up and drove me to the dealership, very respectful and courteous professional., Sebastian Chodulski, Karan Singh
