Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Outstanding service provided ay Hoffman Lexus! Outstanding service provided by Monica Pelletier and the maintenance team at Hoffman Lexus. I not only had an excellent experience in buying my car a Outstanding service provided by Monica Pelletier and the maintenance team at Hoffman Lexus. I not only had an excellent experience in buying my car at Hoffman Lexus; but also the service provided made it overall a very nice experience. I will definitely go back More
Positive experience As retirees, we don't want a lot of hassle when buying a car. The salesman, Ethan Williamson , was polite, low key, knew his product, and above all, l As retirees, we don't want a lot of hassle when buying a car. The salesman, Ethan Williamson , was polite, low key, knew his product, and above all, listened rather than talked. The business manager, Al Ramos, was courteous, knew his business, and a good negotiator. We bought a Lexus 300h at a fair price for a great car. More
Professional, Knowledgable and Friendly Just purchased a 2017 ES350 and the buying experience was absolutely the most easy and hassle free I've ever had. It's my first Lexus so I did not kn Just purchased a 2017 ES350 and the buying experience was absolutely the most easy and hassle free I've ever had. It's my first Lexus so I did not know what to expect. What I found was a great salesman, Tom Ryan, who was extremely knowledgeable without a hard sell. He when he walked me through the different options and let me choose. He also got me a price I was happy with. Honestly, the dealer experience could have made or broken the deal. Sometimes you get an indication of "red flags". None here. At delivery time Tom was right on top of things: no hassles, quick and easy explanation of main features and then some. Peter Quagliaroli made finance smooth. Overall I had friendly, very professional help. Best car buying experience I've had. More
Excellent Service and Facility. Matt was great to work with. Got me to the price I wanted on the car I liked. It was done in under 3 days. Matt was great to work with. Got me to the price I wanted on the car I liked. It was done in under 3 days. More
Amazing Service Great experience buying my new Lexus! Tom Ryan was a pleasure to work with. Gave honest answers to all my questions and was never too pushy. Great experience buying my new Lexus! Tom Ryan was a pleasure to work with. Gave honest answers to all my questions and was never too pushy. More
Disappointed Overpriced service and couldn't even put air in the tires after spending $1,200.00, and following "free check-up, tire pressure light still on! Overpriced service and couldn't even put air in the tires after spending $1,200.00, and following "free check-up, tire pressure light still on! More
Purchase of RX-350 We received excellent service for our recent purchase of our 2017 Lexus RX-350. Mark Pfahler was very helpful when describing the features of the car, We received excellent service for our recent purchase of our 2017 Lexus RX-350. Mark Pfahler was very helpful when describing the features of the car, and answering our questions. He is a good representative for Hoffman Lexus. Also, Peter Quagliaroli handled the financial aspects for the purchase with a great deal of expertise which worked to our benefit. More
Great dealing with Micki, oil change took too long.. Micki was very professional and knowledgeable. Car took too long for an oil change. I needed 4 new tires for my car and had to go elsewhere because Micki was very professional and knowledgeable. Car took too long for an oil change. I needed 4 new tires for my car and had to go elsewhere because your price for the tires were outrageous. I purchased 4 Michelin Primacy tires elsewhere after the oil change for $500 less than your quote. It would have been very convenient for me to purchase the tires and have them mounted along with the oil change service if the price was acceptable which it was not. More
Excellent Service! I brought my car in for brakes and tires last week. Micki was friendly and professional. Overall, service went very well. I would recommend anyone I brought my car in for brakes and tires last week. Micki was friendly and professional. Overall, service went very well. I would recommend anyone going here. More
Purchasing New Vehicle . We had an excellent experience with Hoffman Lexus while looking to purchase a new vehicle-RX350. We started with an email inquiry. They were very prom We had an excellent experience with Hoffman Lexus while looking to purchase a new vehicle-RX350. We started with an email inquiry. They were very prompt in responding with available vehicles matching our needs and the best price. Then, we visited the dealership and test drove the vehicle matching our requirements. Our sales person Mr. Ethan Williamson walked us through all standard & optional equipments. We were impressed with courtsey & professionalism shown throughout our dealings with their sales department in person or on phone. We negotiated a very reasonable price for the new vehicle without much hassle. We also had very good experience during delivery process. all paperwork was handled professionally & efficiently. Tech person explained in detail all safety & navigation items and controls. She was also very professional. We were told by both Sales & Tech Persons to call any time if we have questions or issues with the vehicle. We will highly recommend Lexus Hoffman Dealership to our family members and friends. More








