Hoffman Lexus

Excellent! Service is always A+ I appreciate that they take the time to clean my car after service - it really makes you feel extra special! Thanks! Service is always A+ I appreciate that they take the time to clean my car after service - it really makes you feel extra special! Thanks! More

Always consistent! From initial phone call booking appointment to paying the bill, Bob Dinapoli continues to demonstrate professionalism and willingness to accommodate o From initial phone call booking appointment to paying the bill, Bob Dinapoli continues to demonstrate professionalism and willingness to accommodate our needs. The service department is represented well by Bob and the rest of staff. If he is unavailable, Micky and Monica are there to sweep in! Kevin continues to anticipate needs and be a terrific first point of contact when one drives in!! More

Excellent Service My wife and I came in the see several IS's and with the help of Karan we narrowed our search. Karan was excellent, very honest and professional. Had t My wife and I came in the see several IS's and with the help of Karan we narrowed our search. Karan was excellent, very honest and professional. Had the perfect vehicle the next day. Would definitely recommend. More

New car Purchase Excellent Saleman Woody...Wonderful Experience purchasing A RX350... Business Manager Al was also excellent.. Technology Training by Rebecca helped Excellent Saleman Woody...Wonderful Experience purchasing A RX350... Business Manager Al was also excellent.. Technology Training by Rebecca helped us understand new Technology... Hope this is the beginning of a wonderful Relationship... More

Excellent valet service. The gentleman who picked up my car was pleasant and informative. Very fast and easy transaction at handoff. Everything was explained thoroughly after The gentleman who picked up my car was pleasant and informative. Very fast and easy transaction at handoff. Everything was explained thoroughly after the car was dropped off. More

Consistent Quality Service at Hoffman Lexus is always a quality experience. Friendly, prompt greeting followed by a personalized one on one with a service advisor. I've Service at Hoffman Lexus is always a quality experience. Friendly, prompt greeting followed by a personalized one on one with a service advisor. I've been dealing with Bob DiNapoli for many years and numerous Lexus vehicles. He is one of the primary reasons for my loyalty to this dealership. More

Effortless Experience The service team at Hoffman Lexus goes above and beyond. Their customer service experience rivals that of the Ritz Carlton, (and I know as I worked in The service team at Hoffman Lexus goes above and beyond. Their customer service experience rivals that of the Ritz Carlton, (and I know as I worked in management at the RC for quite awhile). Every need is met and every expectation fulfilled in a timely and gracious manner. The team at Hoffman Lexus is welcoming and made my visit a comfortable and effortless experience. More

New Lease with 2017 RX350. My salesman is Karan Singh very good at explaining and take the time to make sure you understand everything. I always deal with him, very polite and My salesman is Karan Singh very good at explaining and take the time to make sure you understand everything. I always deal with him, very polite and professional. Very pleased with him. Al Ramos with finance I was very pleased with him polite and professional. He goes over everything with you to make sure that you understand. More

Prompt and efficient Just was in for the 6 month service / checkup. Out as promised, and love the car wash service. Matthew was prompt and efficient in getting us logged Just was in for the 6 month service / checkup. Out as promised, and love the car wash service. Matthew was prompt and efficient in getting us logged in and reviewing the worked performed. More

Over all good experience The service consultant Sarah was very polite and proffessional. I got a loaner car for transportation. Only thing negative is there were sticky spots The service consultant Sarah was very polite and proffessional. I got a loaner car for transportation. Only thing negative is there were sticky spots on the leather of my driver side door above the inside handle, which I had to clean after I reached home. I do not eat food in the car. And don't have small children. More