Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Outstanding Experience I most recently purchased a Lexus ES 35O from Hoffman Lexus. From the first minute I arrived I felt very comfortable and happy that I chose Hoffman. T I most recently purchased a Lexus ES 35O from Hoffman Lexus. From the first minute I arrived I felt very comfortable and happy that I chose Hoffman. Tom Ryan's personal interest in my receiving the best that Hoffman Lexus could offer was quite apparant the minute we first met. He holds himself to high standards and expects to make sure that his customers receive the best professional care that Hoffman Auto has continuously given greater Hartford for four generations. Al Ramos explained the many options for warranty and finance on the vehicle in a very honest and down to earth manor. They both made my experience memorable and pleasant. I will come back to Hoffman Auto to purchase my next vehicle. Outstanding job gentlemen! More
My Third Lexus from Hoffman! I recently purchased my third Lexus from the professionals at Hoffman. The salesmen I dealt with in the past have retired so I walked into the dealers I recently purchased my third Lexus from the professionals at Hoffman. The salesmen I dealt with in the past have retired so I walked into the dealership not knowing anyone. I was quickly greeted by Kevin Schofield and we hit it off right away. Ethan Williamson took my keys and quickly assessed the value of my trade in. Kevin walked me through the nuances of the 2015 Lexus RX 350 F Sport. Bottomline the Hoffman team make the experience of purchasing a vehicle very easy and comfortable. They know their product and never try to sell you a vehicle option or coverage that does not make sense based on your individual driving habits and needs. I also had the privilege of working with Al Ramos to close the transaction. Al went above and beyond to get me the best terms and conditions for my purchase. If I had to describe Hoffman Lexus in one word it would be Teamwork! I would be remiss if I didn't include the Service Department in that comment. They are outstanding as well! More
Love my Lexus!! This is my third time leasing a car from Ryan Mendez at Hoffman Lexus. Ryan searched until he found me a car that went above and beyond my specific re This is my third time leasing a car from Ryan Mendez at Hoffman Lexus. Ryan searched until he found me a car that went above and beyond my specific requests! Ryan is very knowledgeable and makes the entire experience smooth and stress free. I never felt pressured or pushed into a decision. Rebecca was wonderful while showing me all the details of the car. Rebecca was patient and took the time necessary to make sure I knew and understood what every button did and how to use them! I wouldn't go anywhere else to buy a car! More
Great Experience! I bought a RX350 from Tom Ryan at Hoffman Lexus. Tom made the buying experience very easy. I would defiantly recommend Hoffman Lexus and Tom Ryan. I bought a RX350 from Tom Ryan at Hoffman Lexus. Tom made the buying experience very easy. I would defiantly recommend Hoffman Lexus and Tom Ryan. More
New Car, Great Experience My salesman Bill Jones and the finance person Al Ramos were amazing. Not once did I feel pressure and they listened to me and helped me get into a bea My salesman Bill Jones and the finance person Al Ramos were amazing. Not once did I feel pressure and they listened to me and helped me get into a beautiful, reliable car without getting in over my head which happens at other dealerships. They even have someone to help you program the car with the Bluetooth, seat adjustments and everything before you leave. This is my second car with them and I would not go anywhere else. More
Very happy with this dealer Excellent experience in buying a new Lexus. I would highly recommend Tom Ryan if you are looking for a Lexus. The Business Manager, Peter Quagliaroli Excellent experience in buying a new Lexus. I would highly recommend Tom Ryan if you are looking for a Lexus. The Business Manager, Peter Quagliaroli, made signing all the paperwork very easy. More
Great buying experience! From the initial discussion with sales associate Karan Singh to the closing of the deal with finance director Al Ramos, this was a great buying experi From the initial discussion with sales associate Karan Singh to the closing of the deal with finance director Al Ramos, this was a great buying experience. The professionalism of these individuals is the reason I return to do business at Hoffman. I continue to recommend them and the dealership to friends interested in Lexus. More
Great overall experience! Go see BowTieEddie!! Went to Hoffman Lexus to check out the IS 250. I had heard very positive things about Lexus cars and service and my experience was no exception. Edd Went to Hoffman Lexus to check out the IS 250. I had heard very positive things about Lexus cars and service and my experience was no exception. Eddie Adkins answered all of my questions and was very professional from start to finish. His passion and energy spoke volumes and made the experience a pleasant one. Peter Quagliaroli stressed that they strive for perfection at Hoffman and they delivered! Definitely recommend! More
Carlos Villavarde is the best! Although I didn't purchase my vehicle from Hoffman Lexus my experience with Carlos has been nothing but pleasant. He was extended himself to go abov Although I didn't purchase my vehicle from Hoffman Lexus my experience with Carlos has been nothing but pleasant. He was extended himself to go above and beyond to assist me with any questions or concerns I have. Greatly appreciated! More
One of a Kind Experience I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually s I came into Hoffman Lexus looking for a vehicle I found online and was told it was in the showroom. When I got there I was told that it was actually sold so I was frustrated that I wasted my time to travel all the way to East Hartford. However, everyone in the showroom was friendly and courteous and willing to work with me to find something else. I met with a sales manager named Walter who was kind enough to offer me better pricing on the car I find. He passed me on to a salesman, Woody, who was also very helpful. No one was pushy and just looking to make a sale. I left that day without a vehicle but made my back because of the great service I received while I was there. All of the people I encountered there were very professional and helpful, whether I was actually making a purchase or not, and that is even more comforting. Buying a car is big decision and I didn't want to be stuck with something I did not like in a few days or could not afford. I thank everyone at Hoffman Lexus for their hospitality. More








