Hoffman Lexus
East Hartford, CT
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1,640 Reviews of Hoffman Lexus
Great no matter what brand they sell Karan and Walter helped me with the Purchase of my Audi. As an out of state buyer, we had extra steps to take, but Karan worked through the issues an Karan and Walter helped me with the Purchase of my Audi. As an out of state buyer, we had extra steps to take, but Karan worked through the issues and made it happen. More
Tom Ryan was great. The reason I bought a RX350 was Tom Ryan. He helped us out of a difficult situation and got us into a deal we didn't expect. His concern was our satis The reason I bought a RX350 was Tom Ryan. He helped us out of a difficult situation and got us into a deal we didn't expect. His concern was our satisfaction. He was thorough and followed thru to deliver what he said he would. I will always call Tom when I am in the market for a car and I recommend to anyone in the market to save yourself a lot of running around and call Tom. More
Superior service and attention to my needs! I had the pleasure of working with Tom Ryan. He worked though the car I wanted was not on Hoffman's lot, he worked extremely hard to acquire the color I had the pleasure of working with Tom Ryan. He worked though the car I wanted was not on Hoffman's lot, he worked extremely hard to acquire the color I wanted. The buying process was efficient, streamlined and an overall great experience. I would never go to another dealership! More
Excellent service Ethan provided excellent service throughout the sales process. Professional, knowledgeable and responsive to my needs and interests. It was great doin Ethan provided excellent service throughout the sales process. Professional, knowledgeable and responsive to my needs and interests. It was great doing business with him and would recommend him to others. More
bought new RX 350 Tom Ryan was terrific and actually made the purchase, which usually is a drag, an absolute pleasure. Tom and the rest of the team respected our time, Tom Ryan was terrific and actually made the purchase, which usually is a drag, an absolute pleasure. Tom and the rest of the team respected our time, made us comfortable, and gave us a good deal. More
Excellent Customer Service Tom Ryan was the reason I bought a Lexus rather than another brand of vehicle. I went back to the dealership three or four times to test drive and as Tom Ryan was the reason I bought a Lexus rather than another brand of vehicle. I went back to the dealership three or four times to test drive and ask questions and he was so patient and accommodating every time. I am not at all fond of car shopping, but Tom's attention to detail, ability to anticipate customer needs and upbeat personality made the experience pain-free. I would work with him again in a heartbeat. More
Fantastic Customer Service Keeps me Coming bK! Tom Ryan was so in tune to what I needed in my new vehicle that he made it a great experience. Everyone in the showroom to the service department goes Tom Ryan was so in tune to what I needed in my new vehicle that he made it a great experience. Everyone in the showroom to the service department goes above and beyond to accommodate your needs. Tom pays attention to every detail and leaves nothing unturned. He was fantastic with my first purchase, that I made sure he took care of me with my new purchase. My daughter came with me to pick put my new car and she stated wow he was that good that I want him to find me my nest car! More
Great customer service Kevin was great while I was looking to purchase the new NX model. He went through everything about the car and answered any questions I had. He's very Kevin was great while I was looking to purchase the new NX model. He went through everything about the car and answered any questions I had. He's very personable and easy to talk to. Al in finance was also very good and made the transaction very simple and smooth. More
Excellent people to do business with. Everyone in the showroom was helpful with my needs. Not pushy,very nolegable on everything I needed to know. Was able to help me with things that had Everyone in the showroom was helpful with my needs. Not pushy,very nolegable on everything I needed to know. Was able to help me with things that had to do with the car I was looking at,and more More
Kind, people smart Mr. Ramos was the icing on the cake at my recent purchase of my gorgeous Hoffman Lexus, SUV 350. Usually the least enjoyable aspect of a car deal is t Mr. Ramos was the icing on the cake at my recent purchase of my gorgeous Hoffman Lexus, SUV 350. Usually the least enjoyable aspect of a car deal is the finance paper signing part. This is where I have always felt most uncomfortable and let my husband handle all of this. Well, Mr. Ramos was just amazing as he listened to my husband and I go back and forth about a specific add on I wanted. Actually, I INSISTED ON, AND DID GET. Mr. Ramos let us do our thing and was so patient and kind about all of this. He is one classy man who is born for this job. He's so good with people and appeared to have such wonderful intuition, and just good old common sense. He was just a pleasure to deal with although I feel we may not have been! Sorry!! Hoffman is lucky to have you. All the best! More








