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Hoffman Lexus

East Hartford, CT

4.6
1,604 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,604 reviews

June 20, 2024

Excellent service today. I was very happy with the quality and communication of the agent. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Jun 21, 2024 -

Hoffman Lexus responded

Jc, thanks for the awesome review of Hoffman Lexus!

June 14, 2024

Prompt and efficient service with a short wait in their well appointed and furnished modern waiting room. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Jun 14, 2024 -

Hoffman Lexus responded

Ken, we're glad to hear you enjoyed the prompt service and comfortable waiting area at Hoffman Lexus. Thanks for sharing your experience!

June 08, 2024

Hoffman lexus is very nice dealer to get your lexus service the people there are very understanding and polite and full of experience. More

by Anthonywynter590@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micki Freeman, Monica Pelletier, Derek Sulliman, Matt Salimando
Jun 10, 2024 -

Hoffman Lexus responded

Thank you for the kind words! We're glad to hear that our team at Hoffman Lexus provided a polite and experienced service. We appreciate your support!

June 05, 2024

Great service department. Austin was very attentive. Helped me out with various questions and took his time to explain things. Has a very nice manner when dealing with custom More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Monica Pelletier
Jun 05, 2024 -

Hoffman Lexus responded

Judy, we're delighted to hear that Austin provided you with attentive and thorough service at Hoffman Lexus. Thanks for sharing your positive experience!

June 02, 2024

Bait and switch stealership and sell lemon cars that potentially can cause devastating events and crashes. I live near a school just imagine the kids. They don’t do good at painting they use nail poli More

by Zeus Lighting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Ramos
Jun 03, 2024 -

Hoffman Lexus responded

Your feedback is deeply concerning, and we sincerely apologize for any distress or inconvenience caused. We strive to maintain high standards of integrity and quality in all aspects of our business, so it's troubling to hear about your experience. We'd like the opportunity to address these issues directly with you, so I will look for your information and be in touch. Thank you, Sebastian Chodulski - General Sales Manager - sebastian.chodulski@hoffmanauto.com

June 01, 2024

Our salesman Steve was very helpful and spent as much time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to than More

by E&J C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Richards, Walter Pethick, Al Ramos
Jun 03, 2024 -

Hoffman Lexus responded

We're delighted to hear that Steve and Walter provided such a thorough and stress-free experience at Hoffman Lexus. Thank you for sharing your positive feedback! Enjoy the new vehicle!

May 29, 2024

My salesman Benjamin P was tremendously honest, fair & genuine. He made purchasing my IS 350 a fun experience and one I’ll never forget. I will be a return customer due to this incredible service & will More

by Coopern1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Podchaiski
May 29, 2024 -

Hoffman Lexus responded

We're delighted to hear that Benjamin made your Lexus IS 350 purchase a memorable experience at Hoffman Lexus. Thank you for sharing such positive feedback and for recommending us to friends and family! Enjoy the ride!

May 27, 2024

My experience with Hoffman Lexus Maintenance Service Departments and Service Consultant Isabel Santana is outstanding. More

by bjvanderb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Santana, Service Advisor
May 28, 2024 -

Hoffman Lexus responded

We're delighted to hear that Isabel and our Hoffman Lexus Maintenance Service team provided you with outstanding service. Thank you for sharing your positive experience!

May 18, 2024

Great service. Easy to book car. Car was washed vacuumed. Matt was excellent With his customer service. More

by Mart291
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Salimando
May 20, 2024 -

Hoffman Lexus responded

We're glad to know you had a great experience with Matt and our team at Hoffman Lexus! It's wonderful that your car was well taken care of. Thanks for the review!

May 12, 2024

Really nice environment! I took my Lexus for service, Roy was very professional and very helpful! Thank you Roy. More

by plarios0724
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Angus Jr
May 13, 2024 -

Hoffman Lexus responded

We're glad to know you had a positive experience with Roy at our service department. Your kind words are appreciated and we look forward to assisting you again at Hoffman Lexus!