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Hoffman Lexus

East Hartford, CT

4.5
1,608 Reviews

750 Connecticut Blvd

East Hartford, CT

06108

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Showing 1,608 reviews

July 08, 2024

Hoffman Lexus knows how to treat their customers. Everyone is professional, very friendly and everything is explained. They even provide a video of services recommended! More

by Timothym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin? I think was the service tech, Al Ramos, Monica Pelletier, Tom Ryan
Jul 09, 2024 -

Hoffman Lexus responded

Timothy, we're delighted to hear that you had such a positive experience with our team at Hoffman Lexus. Thanks for the great feedback!

July 04, 2024

Cherif went out of his way to finish up the transaction including the fob w More

by Olinatzr
Recommend Dealer
Yes
Employees Worked With
Cherif
Jul 05, 2024 -

Hoffman Lexus responded

We are glad to hear that Cherif went above and beyond to assist you with your purchase. Thanks for choosing Hoffman Lexus.

June 30, 2024

Good customer service, take care of service in timely manner. Let you know before doing additional work More

by Ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Savoia
Jul 01, 2024 -

Hoffman Lexus responded

Thank you for the feedback! We're glad to hear that our Hoffman Lexus team provided timely and transparent service. We appreciate your support!

June 29, 2024

I was greeted immediately and introduced to Tom Ryan who listened and found a car that met my needs I was treated fairly and purchased the vehicle. The Hoffman staff were friendly and treated me with respec More

by seaforth35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Ryan
Jul 01, 2024 -

Hoffman Lexus responded

Thank you for sharing your positive experience with Tom and the team at Hoffman Lexus! We're glad to hear that you felt respected and found a car that met your needs. Enjoy your new vehicle!

June 20, 2024

Excellent service today. I was very happy with the quality and communication of the agent. More

by Jc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Jun 21, 2024 -

Hoffman Lexus responded

Jc, thanks for the awesome review of Hoffman Lexus!

June 14, 2024

Prompt and efficient service with a short wait in their well appointed and furnished modern waiting room. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Pelletier
Jun 14, 2024 -

Hoffman Lexus responded

Ken, we're glad to hear you enjoyed the prompt service and comfortable waiting area at Hoffman Lexus. Thanks for sharing your experience!

June 08, 2024

Hoffman lexus is very nice dealer to get your lexus service the people there are very understanding and polite and full of experience. More

by Anthonywynter590@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micki Freeman, Monica Pelletier, Derek Sulliman, Matt Salimando
Jun 10, 2024 -

Hoffman Lexus responded

Thank you for the kind words! We're glad to hear that our team at Hoffman Lexus provided a polite and experienced service. We appreciate your support!

June 05, 2024

Great service department. Austin was very attentive. Helped me out with various questions and took his time to explain things. Has a very nice manner when dealing with custom More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Monica Pelletier
Jun 05, 2024 -

Hoffman Lexus responded

Judy, we're delighted to hear that Austin provided you with attentive and thorough service at Hoffman Lexus. Thanks for sharing your positive experience!

June 02, 2024

Bait and switch stealership and sell lemon cars that potentially can cause devastating events and crashes. I live near a school just imagine the kids. They don’t do good at painting they use nail poli More

by Zeus Lighting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Al Ramos
Jun 03, 2024 -

Hoffman Lexus responded

Your feedback is deeply concerning, and we sincerely apologize for any distress or inconvenience caused. We strive to maintain high standards of integrity and quality in all aspects of our business, so it's troubling to hear about your experience. We'd like the opportunity to address these issues directly with you, so I will look for your information and be in touch. Thank you, Sebastian Chodulski - General Sales Manager - sebastian.chodulski@hoffmanauto.com

June 01, 2024

Our salesman Steve was very helpful and spent as much time as necessary explaining the features of the different models and all the new technology that are in vehicles today. We would also like to than More

by E&J C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Richards, Walter Pethick, Al Ramos
Jun 03, 2024 -

Hoffman Lexus responded

We're delighted to hear that Steve and Walter provided such a thorough and stress-free experience at Hoffman Lexus. Thank you for sharing your positive feedback! Enjoy the new vehicle!