Hoffman Lexus

great experience This is the second purchase at Hoffman Lexus and I can 't say enough good things about this dealership. I have always had good car salesmen but this This is the second purchase at Hoffman Lexus and I can 't say enough good things about this dealership. I have always had good car salesmen but this time I hit the jackpot with Michael Pease. Great guy and really knew his product, in this case a Lexus 350. Was very patient with me...he stayed late, way late, to explain the car to me. Really great guy! Al Ramos in the finance department was great as well! He carefully explained everything to me and recommended products to me that he felt I needed. No pressure at all! Very pleasant man to deal with. And lastly, I will also say that if the service department was not good, I would not be going back to this dealership. This service department is outstanding,professional and courteous. I have been there for maintenance visits and I must say all of them are great. I have had a great experience with Bob Dinapoli. One of the nicest guys around. More

Kevin So I took a week off of work to look for the vechile I wanted and 1 year to research the vechile. I went to almost 10 dealers test drove almost 12 car So I took a week off of work to look for the vechile I wanted and 1 year to research the vechile. I went to almost 10 dealers test drove almost 12 cars When I got to Kevin I heard it all and seen it all. I walk into Hoffman and said LOOK im already approved all I want is a honest salesmen and a car. The Manager said hold on one min I got the person for you and Kevin appreared at NO time during the showing or the test drive did he PUSH anything on me he told me EVERYTHING abut the car even though at that point I knew the car inside and out BUT Kevin showed me things (major things) that a women would rely on about the car that that the other 10 dealers forgot to mention. I filled the paperwork and provided them with my Approval from my credit union and the deal was in process in a matter of 1 day. Kevin was FUNNY, Professional, Honest and till this day if I dont understand my car I text him and he respond with the answer. Al Ramos heard that i was using my Credit Union he basically said you want a better deal I will do my all to get you a better deal I mght need a day to complete this process but give me a chance. I gave him a chance and not only did he save me money he saved me a YEAR in payments. THANK YOU Hoffman!!!!! More

Friendly, caring, and reasonable I purchased a 2015 RX 350. The salesman Woody Hammonds was exceptional. He had a thorough knowledge if the vehicle and it's features, and amazingly kn I purchased a 2015 RX 350. The salesman Woody Hammonds was exceptional. He had a thorough knowledge if the vehicle and it's features, and amazingly knew what u was going to say before I said it. The finance/paperwork guy Al Ramos was friendly, caring, and was the kind of guy I felt good about trusting. The sakes manager Walter Pethick was up front and honest about how they price a vehicle, and I am 100% confident that I got a phenomenal deal. This wasn't my first time at the rodeo, so to speak, and knowing what to look for as far as honesty and integrity goes, I was completely happy and satisfied. Hoffman's motto is "Driven By trust", and I found out first hand that they take it very seriously. If you're in the market for a Lexus, go to Hoffman. You'll be in GREAT hands. More

Great dealer Had a great time speaking with the sales reps and getting to know the vehicle I was purchasing. Will definitely recommend to all my friends and family Had a great time speaking with the sales reps and getting to know the vehicle I was purchasing. Will definitely recommend to all my friends and family. Thanks again Hoffman lexus. More

Looking for new LS 460 Contacted Walter and told him what I was looking for in color and option after looking for month and he located the perfect LS460 for us. Karan and A Contacted Walter and told him what I was looking for in color and option after looking for month and he located the perfect LS460 for us. Karan and Al walked us through the buying process and it was a walk in the park. The delivery process was great the thing that I was disappointed in was the cleaning of the car I didn't expect to have to clean the windows and rear view mirrors when I got home looked like they took a wet towel and just wiped them. More

LEASING MY NEW 2015 LEXUS RX 350 I would like to share my experience from the moment I dealt with Kevin Schoffield in picking out my new lexus 2015 RX 350 it has been nothing but wond I would like to share my experience from the moment I dealt with Kevin Schoffield in picking out my new lexus 2015 RX 350 it has been nothing but wonderful, as I have dealt with Kevin before.I also met with Al Ramos to do the financial paperwork and he explained everything in detail to me.I will always recommend this dealership to anyone,as I am a repeat customer.Thank You everyone I love my new car!Annamaria Memery More

Hoffman is the only place you should go My husband and I went to Hoffman Lexus over the holiday weekend - July 2014- for our first visit with the intentions of trading our 2010 Lexus RX 350. My husband and I went to Hoffman Lexus over the holiday weekend - July 2014- for our first visit with the intentions of trading our 2010 Lexus RX 350. We weren't sure what to expect as the dealership we had been doing business with previously had not meet our expectations. Hoffman made our dreams come true! We will continue to be customers with Hoffman from here on out. All the staff that we had to personally deal with were professional and friendly. Our salesman was fantastic and there were no hidden agendas. Working with Hoffman in obtaining our dream of driving a 2015 Lexus RX 350 was made possible due to the efforts of their staff. I highly recommend their dealership! More

Excellent Dealership So one morning I wake up and decide I want to look into a Lexus, but my chances of getting this Lexus is slim to none, so I thought...I go onto there So one morning I wake up and decide I want to look into a Lexus, but my chances of getting this Lexus is slim to none, so I thought...I go onto there website and after filling out a few questions to see if I'd be pre approved for the Lexus IS 350; to my surprise I was!!! Now the next step is being transferred to the nearest dealership in your area. Now mind you most car dealerships are not the greatest and from personal experience I've dealt with a lot of crooked dealers just looking to make a commission and put you in whatever car they can get you in. But a gentlemen over at Hoffman Lexus name Karan Singh was one of the very best car salesman I've ever come across and his boss was just as cool!!! These guys took the time to break down every aspect of buying a car, wether by financing or licensing. Which I greatly appreciated! And in the end I winded up leaving with a beautiful Lexus IS 350 Black, with the Luxury package...If you're ever in the E. Hartford area and looking to purchase a Lexus, go see Karan and Peter over at Hoffman Lexus! Not ever day you come across good, honest salesmen... More

Excellent car experience I called dealership ahead of time and told them what I was looking for and when I arrived today the car was out front ready for me to test drive. Lov I called dealership ahead of time and told them what I was looking for and when I arrived today the car was out front ready for me to test drive. Loved the car and Carlos was awesome, very informative about the vechicle and answered all my questions. Al was the finance guy and it was very helpful and was able to work the numbers and I drove away in a 2015 Lexus RX 350, very happy customer. Carlos and Al made my day very enjoyable and I will be referring lots of friends to Hoffman! More

My Experience at Hoffman Lexus I just purchased a car for my daughter at Hoffman Lexus in East Hartford, CT and I have to say that it was the first time that I purchased a vehicle w I just purchased a car for my daughter at Hoffman Lexus in East Hartford, CT and I have to say that it was the first time that I purchased a vehicle where I felt at ease and comfortable and not the sense of arrogance like I have felt elsewhere. I went in just to look at options. I pulled into the dealership and I was greeted by a friendly and courteous and very polite gentleman, who showed where to park and immediately after I walked into the showroom, he introduced himself as William Jones (Bill) and asked how he can help. I explained what we were looking for, he listened and worked with us explaining in details what the options were and what needed to be done. He was straight forward, upfront and assured us that he will get us the car we wanted and that he did. Bill called a few days later and told me he found the car. We picked up the car the next week and Bill Jones, Peter Quagliaroli and Rebecca were awesome in explaining everything in details. Rebecca has all the patience in the world, she went over in details how everything works in the car with my daughter and made sure my daughter understands it before going on to the next item. Her personality and friendliness made us feel as if we knew her for a long time. Bill made sure that we were comfortable and that we were being taking care of. He stopped often to make sure things were going smoothly. Peter was so helpful and patient. He was very awesome in getting me my financing to where I needed it to be and explained everything in detail to me and my daughter. He spoke to my daughter as if he was speaking to his own child and patiently answered all her questions. Bill, Peter and Rebecca treated us like we were already part of the Lexus family, the personal attention and service they gave me and my daughter was very much appreciated. I would recommend this dealership to my friends and family. That is how customer service should be. Great job!!! More