
Hoffman Honda
Canton, CT
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Beware of doing business with this dealer. Our experience was very frustrating when we purchased a 2021 used Honda Accord. This car was delivered with a broken defroster that was damaged by the dealer during was very frustrating when we purchased a 2021 used Honda Accord. This car was delivered with a broken defroster that was damaged by the dealer during removal of the limo tinted window film. A fix that should have taken 2 weeks took nearly 3 months. During this period we called the dealer to get a status on the repair. Our calls were rarely returned by our salesman and the used car manager never returned our calls. Our complaint to the General Sales manager and dealer principal were ignored. This dealer does not value their customers after purchase. It appears that in this current market there is no such thing as good customer service. More
I scheduled an appointment to look at a vehicle. I was told that I would be notified if the car sold before I got there. Drove 30 minutes to be told that it sold the night before. No call, no nothing on t told that I would be notified if the car sold before I got there. Drove 30 minutes to be told that it sold the night before. No call, no nothing on the matter to reach out to me. A waste of my time and gas. A little unprofessional if you ask me. More
Simon K. was our salesperson and enjoyed working with him. The car we wanted was on the lot and recently delivered to the dealer. It was prepped and ready the next day! No issues yet and drives much bett him. The car we wanted was on the lot and recently delivered to the dealer. It was prepped and ready the next day! No issues yet and drives much better than the 10.5 year old Jetta we traded. Highly recommended! More
Great experience every time we come. We came in just to start talking about the end of our 2 leases. We left the same day with 2 new upgraded cars at lower payments than we had before. Charles and Evan m start talking about the end of our 2 leases. We left the same day with 2 new upgraded cars at lower payments than we had before. Charles and Evan made the process super easy. We'll always come back here! More
This dealership by far the worst ever, not only do they lie in your face, shady, and never transparent, Stay away from Ana Gremli... I repeat stay away from this crook... all smiles up front, but sneaky an lie in your face, shady, and never transparent, Stay away from Ana Gremli... I repeat stay away from this crook... all smiles up front, but sneaky and lie right in your face. I understand all dealers are looking to make a buck, I end up going to another dealer and got 4000 less, that’s a big difference if you ask me. Worst experience ever..Ana gremli stinks!!!! More
I just bought a Honda Ridgeline from Hoffman Honda. I had a great experience with the sales representative Robert O, the manager, and the finance manager. This is the 2nd Honda at Hoffman that my family had a great experience with the sales representative Robert O, the manager, and the finance manager. This is the 2nd Honda at Hoffman that my family has bout in the last month. Everyone involved with this process made our experience easy and comfortable. I also bout a Honda Element back in 2007 from Hoffman. I would not buy my cars anywhere else. More
Great guy.It has all you need from a sales representative when you try to buy a new car. If you going to Hoffman and looking to buy a vehicle , this is the rite person you need to set and talk. when you try to buy a new car. If you going to Hoffman and looking to buy a vehicle , this is the rite person you need to set and talk. More
Sales manager tried to trick me by providing a false vehicle information confidently for what I was talking with the sales person, and which made me extremely uncomfortable spending time at this dealer. vehicle information confidently for what I was talking with the sales person, and which made me extremely uncomfortable spending time at this dealer. Maybe the number I asked for was too low and not realistic from their point of view, but they didn’t have to react me in that negative way. I would have bought a car from them even they couldn’t meet my target if they treated me a little nicer because I was serious about buying my next car, and didn’t have any intention of wasting time going through the price game. Got a follow up call next morning, and that was even worth. He talked to me oppressively over the phone, and just hung up when he saw that I wasn’t buying a car from him right away. Thanks and bye bye, Hoffman Honda. More
Con Artists Lied to me about consumer incentives from manufacturer, and used my vehicle's information to pocket their profit which is both immoral and illegal. St Lied to me about consumer incentives from manufacturer, and used my vehicle's information to pocket their profit which is both immoral and illegal. Stay away from this dealer! More
Don’t honor their price Didnt honor the price, paid a deposit and talked to several employees who repeatedly quoted price. Went to do the final paperwork and they refused to Didnt honor the price, paid a deposit and talked to several employees who repeatedly quoted price. Went to do the final paperwork and they refused to give us the price we paid the deposit on. We had an email from them with the price agreed upon. Their response was that an email wouldn’t hold up in court so too bad. Do not recommend them. We had bought a car from them before. More