Hoffman Honda
Canton, CT
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I just bought a Honda Ridgeline from Hoffman Honda. I had a great experience with the sales representative Robert O, the manager, and the finance manager. This is the 2nd Honda at Hoffman that my family had a great experience with the sales representative Robert O, the manager, and the finance manager. This is the 2nd Honda at Hoffman that my family has bout in the last month. Everyone involved with this process made our experience easy and comfortable. I also bout a Honda Element back in 2007 from Hoffman. I would not buy my cars anywhere else. More
Great guy.It has all you need from a sales representative when you try to buy a new car. If you going to Hoffman and looking to buy a vehicle , this is the rite person you need to set and talk. when you try to buy a new car. If you going to Hoffman and looking to buy a vehicle , this is the rite person you need to set and talk. More
Sales manager tried to trick me by providing a false vehicle information confidently for what I was talking with the sales person, and which made me extremely uncomfortable spending time at this dealer. vehicle information confidently for what I was talking with the sales person, and which made me extremely uncomfortable spending time at this dealer. Maybe the number I asked for was too low and not realistic from their point of view, but they didn’t have to react me in that negative way. I would have bought a car from them even they couldn’t meet my target if they treated me a little nicer because I was serious about buying my next car, and didn’t have any intention of wasting time going through the price game. Got a follow up call next morning, and that was even worth. He talked to me oppressively over the phone, and just hung up when he saw that I wasn’t buying a car from him right away. Thanks and bye bye, Hoffman Honda. More
Con Artists Lied to me about consumer incentives from manufacturer, and used my vehicle's information to pocket their profit which is both immoral and illegal. St Lied to me about consumer incentives from manufacturer, and used my vehicle's information to pocket their profit which is both immoral and illegal. Stay away from this dealer! More
Don’t honor their price Didnt honor the price, paid a deposit and talked to several employees who repeatedly quoted price. Went to do the final paperwork and they refused to Didnt honor the price, paid a deposit and talked to several employees who repeatedly quoted price. Went to do the final paperwork and they refused to give us the price we paid the deposit on. We had an email from them with the price agreed upon. Their response was that an email wouldn’t hold up in court so too bad. Do not recommend them. We had bought a car from them before. More
Used Certified Purchase I worked with Loai at Hoffman Honda and he was nice and professional. Also James was very helpful in getting my car registered in Mass. I worked with Loai at Hoffman Honda and he was nice and professional. Also James was very helpful in getting my car registered in Mass. More
part 3 of my service I brought my car in for service in June but needed to break it up into three different service dates. The service center was happy to accommodate me a I brought my car in for service in June but needed to break it up into three different service dates. The service center was happy to accommodate me and I was able to set up immediate appointments for all three dates. The third day I went in I was lucky enough to get Janetta Marrero as my service rep. She is always so friendly and understanding-immediately knows what I need even when I can't explain it! Her experience makes the process simple and fast for the customer. Thanks Janetta! More
Great maintenance service, as always. Janetta Marrero handled the service call for our Honda Civic smoothly, completely, and cordially. It's always a pleasure to take the car to Hoffman, Janetta Marrero handled the service call for our Honda Civic smoothly, completely, and cordially. It's always a pleasure to take the car to Hoffman, not only for the dealership's commercial honesty but especially for the friendly and competent folks we deal with. This is the first car we've bought from Hoffman (2010 Civic, 60,000 mi.) but it won't be the last! Running strong after eight years, due to excellent care & service! More
customer.bought a new truck. I give Mario a 5 star rating,for is dedication and service i received .My wife and Ridgeline thank you very much.(Grazie Mille) see you guys for my I give Mario a 5 star rating,for is dedication and service i received .My wife and Ridgeline thank you very much.(Grazie Mille) see you guys for my first oil service. More
Service Review I brought my 2004 Honda Accord Civic in for service today, 6/7/2018! I was met by Steve Conly who welcomed me and then took me into his office and beg I brought my 2004 Honda Accord Civic in for service today, 6/7/2018! I was met by Steve Conly who welcomed me and then took me into his office and began to write up the paper work. From that moment on until the time I left (3 1/2 hours later), Steve never left me to wondering what was going on. He checked in on me just about every 1/2 hour and gave me updates as to the status of the repair work being done. As to the work to be done, he laid it all out for me and let me make the decisions as to what repairs were to be done. Of course the safety issue repairs, he made those calls. I have to admit that I have never felt so at ease dealing with an advisor. He was absolutely great to work with. More