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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

November 13, 2016

A happy customer I was very happy with my salesman, Alan Katz, at Hoffman Honda, he was very helpful and not pushy. He answered all my questions and returned my phone More

by LCORBIDGE
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Katz, Matt West
Nov 14, 2016 -

Hoffman Honda responded

Hi LCORBIDGE, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to hear that Alan was very helpful and answered all your questions. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 13, 2016

Great! Always great servIce at hoffman Honda! Thank you once again! Fast, friendly, and professional you couldn't ask for anything more! Thank you very much! More

by ajpesola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 14, 2016 -

Hoffman Honda responded

Hi ajpesola, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that our team was fast, friendly, professional and gave you a great experience. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 12, 2016

Very professional I went in for an oil change and they found a problem with my seat belts . They would not go off in an accident. They where under warranty from Honda More

by PAT.KITTREDGE22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 14, 2016 -

Hoffman Honda responded

Hello PAT.KITTREDGE22, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that our team noticed the issue with your seat belts and addressed it promptly, and that it was covered under warranty. We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 12, 2016

Highly recommend I was incredibly satified with the attention to detail those at Hoffman Honda showed me - it made for a really enjoyable experience. Everyone involved More

by stabb44
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cutrone
Nov 14, 2016 -

Hoffman Honda responded

Hello stabb44, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that our team had great attention to detail and gave you a really enjoyable experience! We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 11, 2016

Always great service! I had a battery issue on my 2013 CRV. I replaced the original batter two months ago and found the new battery drained one morning. I googled the pro More

by DDESROC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 11, 2016 -

Hoffman Honda responded

Hi DDESROC, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team addressed the battery issue with your CR-V by updating your software, and that the cost was covered for you! We value you as our customer and are dedicated to ensuring your vehicle is running safely and efficiently for the years ahead. See you when you are next in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 11, 2016

Repairs Good customer service!!!! Having a loaner car was great my day was not interrupted she to not having a car ! Wish the hrs were later I work till 530 More

by GRICEMOM34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 11, 2016 -

Hoffman Honda responded

Hi GRICEMOM34, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that you enjoyed our loaner service and that our team provided you with good customer service. We value you as our customer and appreciate you taking the time to share your feedback with us as we are always working in improving our processes. Let us know anytime you have any further questions or service needs and we look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 11, 2016

Awesome Great dealership, I'm very happy with the overall experience. Fair and honest prices. I wouldn't go anywhere else. Definitely will be back. W More

by DAVIDFR2323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 14, 2016 -

Hoffman Honda responded

Hello DAVIDFR2323, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team gave you an excellent overall experience with fair and honest pricing. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 10, 2016

Awesome service but takes awhile to buy a car. The Honda was cleaned and gased up. The went over what I had after purchasing the car. More

by JESSRBSLAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt West, Michael Cutrone, Matt Samselski
Nov 10, 2016 -

Hoffman Honda responded

Hello JESSRBSLAYER, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We apologize for any delay you may have experienced before your vehicle was delivered however we are happy to read that our team provided you with awesome customer service and explained all of the vehicle’s features to you fully. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you when your vehicle is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 10, 2016

Service QualityV Very enjoyable, as usual. Bought my car here and , with a few exceptions, have had it serviced here and have not been disappointed with the service. N More

by PROPPUSHER64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 11, 2016 -

Hoffman Honda responded

Hello PROPPUSHER64, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team has been nice and make your experience enjoyable. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 09, 2016

Very efficient and professional This is our 6th purchase from Hoffman which speaks for itself about our pleasure and confidence and trust. Jeff was friendly efficient and very helpfu More

by GERBIL56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, Jeff Berselli, Matt Samselski
Nov 09, 2016 -

Hoffman Honda responded

Hi GERBIL56, Thank you for continuing to choose Hoffman Honda and congratulations on the purchase of your most recent purchase! We are pleased to hear that Jeff was friendly, efficient and helpful. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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