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Hoffman Honda

Canton, CT

Overview
Reviews
Vehicles
4.7
1,772 Reviews
Call Dealership (860) 651-3501
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40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

November 22, 2016

New buyer Charles & staff were very helpful in helping me lease my first car! I needed something reliable & rather quickly, and Charles made sure everything wen More

by AMN391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Charles Ijomah, Matt Samselski
Report | Print
Nov 22, 2016 -

Hoffman Honda responded

Hello AMN391, Thank you for choosing Hoffman Honda and congratulations on the lease of your first car! We are so pleased to hear that Charles and the team were able to find you a vehicle to suit your needs in a prompt manner. We value our customers and are dedicated to providing an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 22, 2016

A great calm peaceful experience My daughter and I thought it was a very nice warm showroom. We felt welcome and non hurried. Charles did a great job and so did the rest of the staff More

by PJS459
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah
Report | Print
Nov 22, 2016 -

Hoffman Honda responded

Hello PJS459, Thank you for choosing Hoffman Honda and congratulations on your recent purchase. We are pleased to read that you and your daughter enjoyed our show room and that Charles made you feel comfortable and at home. We value our customers and we are dedicated to providing an exceptional experience at every visit. Let us know anytime you have any further questions or service needs as we are here for you! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 22, 2016

Good Serviodace at Hoffman Honda I needed an oil change on my 2015 CRV. It was easy to schedule an appointment and when I arrived, they were ready for me. The waiting area is well ma More

by ADC0317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Report | Print
Nov 22, 2016 -

Hoffman Honda responded

Hello ADC0317, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to hear that you enjoyed our waiting area and that our team was prompt and ready for you when you arrived. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 22, 2016

Good Experience I have a great experience at Hoffman Honda. Kevin, my salesman was extremely helpful and made the process quick and easy. I would recommend seeking hi More

by Sjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Ezedine, Kevin Reyes
Report | Print
Nov 23, 2016 -

Hoffman Honda responded

Hello Sjr, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new Honda! We are pleased to read that Kevin was extremely helpful and made the process quick and easy. Thank you for your recommendation and we look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 22, 2016

Excellent service The Staff at Hoffman Honda was excellent to work with. Our service advisor was extremely helpful and is certainly a reason that we will come back to H More

by EVAN.LANGLOIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Report | Print
Nov 22, 2016 -

Hoffman Honda responded

Hello EVAN.LANGLOIS, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was excellent to work with and that Anthony was extremely helpful. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 21, 2016

Service Outside of the cost a relatively pleasant experience. Decent PCs and the phone recharging station is a nice touch. The service person (Janetta) was More

by DEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Report | Print
Nov 21, 2016 -

Hoffman Honda responded

Hello DEN, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that you enjoyed our waiting area amenities and that Janetta and the team were professional and pleasant. Hoffman Honda takes your safety and experience of your vehicle very seriously, so our team uses Honda Certified vehicle parts. Other aftermarket equipment is designed to be used on many cars and compromise the safety and efficiency of your vehicle. We appreciate your feedback and look forward to seeing you at your next scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 21, 2016

Love my 2016 Honda civic Thank you so much Kevin Reyes! Thanks to him I finally was able to get the car I have always dreamed of having! He was so great and his personality wa More

by Lcam21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Kevin Reyes
Report | Print
Nov 21, 2016 -

Hoffman Honda responded

Hello Lcam21, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new Honda Civic! We are so happy to hear that Kevin was able to get you the vehicle you always wanted on the same day that you came in! Thank you for your recommendation! We are here for you anytime you need us and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 21, 2016

First oil change and recall fix (computer update) Mr. Gorski was delightful and an excellent communicator. He is an excellent representative if Hoffman Honda. Too bad that I can't say the same for the More

by CARYNJOYCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Report | Print
Nov 22, 2016 -

Hoffman Honda responded

Hi CARYNJOYCE, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that our sales staff were unable to give you as good of an experience as our service team in the past. However we are happy to hear that that Rob and the service team were excellent communicators and good representatives of the brand. Thank you for your feedback as we value you as our customer and are always working on improving our processes. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2016

Excellent service. I received excellent service within an hour of having an emergency with my car. I am new to the area and they could not have been nicer or more accom More

by SHARONSM222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Report | Print
Nov 18, 2016 -

Hoffman Honda responded

Hi SHARONSM222, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Dan and the team were friendly, helpful and accommodating when you had to come in for an emergency with your Honda. We are here for you anytime you need us and look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management specialist, Hoffman Auto Group. Driven by Trust.

November 18, 2016

Shopping for a car Our experience was excellent Jeff Berselli is a knowledgeable experienced salesmen who listens to your needs and will find the perfect vehicle for you More

by FINNDOG22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli, Matt Samselski
Report | Print
Nov 21, 2016 -

Hoffman Honda responded

Hello FINNDOG22, Thank you for choosing Hoffman Honda and congratulations on your recent purchase! We are pleased to read that Jeff was knowledgeable and experiences and listened to your needs so that we could match you with the vehicle to suit all your needs. We are also happy to hear that Matt made the financing and paperwork process a breeze! We value our customers and are dedicated to providing an exceptional experience at every visit. Let us know anytime you have any further questions or service needs, and we look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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