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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

November 29, 2016

Purchase new vehicle My original conversation began with Terry Schurr on WednesdayNovember 23rd, regarding the purchase of 2016 Honda Pilot, vehicle my wife has always wan More

by SELLZEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Biolo
Nov 30, 2016 -

Hoffman Honda responded

Hello Brad and Tori-Ann Sells, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new 2016 Pilot. We are pleased to hear that Terry, David and the team were professional, efficient, and ensured that the entire process was quick and easy. We value you as our customer and are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 28, 2016

always servcie with confidence We have been servicing our Honda vehicles at Hoffman Avon for almost 9 years. Our experiences have been consistently positive as those with whom we d More

by RZAROFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 28, 2016 -

Hoffman Honda responded

Hi RZAROFF, Thank you for continuing to trust Hoffman Honda with your vehicle service needs for the past 9 years! We are happy to read that our team has been professional and courteous and that we have consistently been giving you positive experiences. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! We look forward to seeing you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 28, 2016

Janet is great Janet was the most helpful person I've ever delt with at any car dealership her professionalism was top notch thank you so much Janet Thanks More

by JVANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 28, 2016 -

Hoffman Honda responded

Hello JVANN1, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Janetta was extremely helpful and professional. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Enjoy the Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 28, 2016

Will definitely come back for next service Dan was very nice to deal with.. He was very personable & friendly. The service did not take long at all and love the fact that I could walk To Monson More

by OZZYSHELBY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Nov 28, 2016 -

Hoffman Honda responded

Hi OZZYSHELBY, thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that Dan and the team were nice, personable, friendly and prompt! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

November 25, 2016

Broken axle AAA towed our car after the front left axle broke. Anthony called us early the next morning and kept us informed of the needed repairs and progress. More

by Burlington Accord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Nov 28, 2016 -

Hoffman Honda responded

Hello Burlington Accord, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Anthony and the team addressed your broken axle and kept you informed or the repairs and progress every step of the way. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment and Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 25, 2016

Speedy and professional customer service Excellent customer facing interaction with a professional flare! In addition, speedy vehicle service was delivered. I can see that she will be a great More

by TAPRESCOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Nov 25, 2016 -

Hoffman Honda responded

Hi TAPRESCOD, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta and the team were professional, speedy, and provided you with excellent customer service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 25, 2016

I actually enjoyed buying a car here! As a woman without too much knowledge (or interest) in cars, I dread having to buy one as I fear I am easily taken advantage of or dismissed. At Hoffm More

by megatnight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie- provided online quote, Simon Karikari, Matt West, Matt Samselski
Nov 28, 2016 -

Hoffman Honda responded

Hello megatnight, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new Accord EX-L! We are happy to read that Simon treated you fairly and respectfully every step of the way and ensured that you had a great buying experience! We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2016

great service They have a courteous , friendly, attentive and competent staff and service team. Tiana was great. A pleasure to work with and Janetta was nice too. More

by JSOTO77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero, Tiana Matos
Nov 25, 2016 -

Hoffman Honda responded

Hi JSOTO77, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that Tiana, Janetta and the team were courteous, friendly, attentive and a pleasure to work with. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently. Happy Holidays! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 24, 2016

Efficient From the drop-off to the pick-up everything went smoothly. I got clear communication from my service rep. My car was ready when promised. More

by EISENRUBEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiana Matos
Nov 25, 2016 -

Hoffman Honda responded

Hi EISENRUBEN, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that our team ensured that the process was smooth and provided you with clear communication, and that everything was completed in a timely manner as promised. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead so let us know anytime you have any further questions or service needs. Happy Holidays! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

November 23, 2016

Servicing and oil change. Work in the car took a little longer than anticipated however, Robert Gorski kept me posted of the progress and was apologetic for the delay. More

by FBG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Nov 23, 2016 -

Hoffman Honda responded

Hi FBG, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that your visit to our dealership was longer than expected; however we are pleased that Rob kept you informed on your vehicles’ progress every step of the way. We value you as our customer and are dedicated to ensuring that your Honda is running safely and efficiently for the years ahead. See you at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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