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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 05, 2017

good experience I worked with Anthony A. Nice guy. Good service. The place, as a whole, has a pleasant feel. They tailor well to the local audience. As for p More

by TDNB00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 05, 2017 -

Hoffman Honda responded

Hello TDNB00, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that you enjoyed our atmosphere and that Anthony and the team was nice and provided you with good service. We value our customers and we are dedicated to ensuing that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

HONDA FOR LIFE. In my life time I have owned 3 honda motorcyles 1 honda motor scooter 2 honda lawn mowers 1 2003 honda element and I now own 1 2015 honda civic. T More

by JOHNNEAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Newcomer., David Ezedine
Jan 05, 2017 -

Hoffman Honda responded

Hi JOHNNEAGLE, Thank you for continuing to choose Hoffman Honda and congratulations on your most recent purchase! We are so pleased to read that both times you purchased your Honda vehicles from our dealership left you happy. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. See you again when it comes time to have your new Civic serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

I was in for a software recall Service was speedy & efficient. They even threw in a free car wash. I was in & out within an hour. Service staff was very friendly & congenial. More

by AWESOME517
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 05, 2017 -

Hoffman Honda responded

Hi AWESOME517, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team provided you with speedy and efficient service and that our staff was friendly and congenial. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Great customer service rep The service rep I worked with was incredibly helpful. She was very patient as I explained my issues in layman's terms and was able to get all my conc More

by AvonEilis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiana Matos
Jan 06, 2017 -

Hoffman Honda responded

Hi AvonEilis, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Tiana was helpful and patient and that that she explained all of your concerns with your vehicle to you so that they could be addressed thoroughly. We value you as our customer so let us know anytime you have any further questions or service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 29, 2016

Great service! As soon as I drove in I felt a priority. Coming in just for an oil change turned out a lot more. Janetta took the time and found out a few of possible More

by DAILIEANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Dec 29, 2016 -

Hoffman Honda responded

Hi DAILIEANN, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta and the team were able to address the recalls and replace the breaks during your routine appointment. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 19, 2016

New Honda Pilot We had such a wonderful experience with Hoffman Honda! From start to finish, everything went smoothly. I am very happy with the experience we had! More

by Crystal Bairos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Katz
Dec 19, 2016 -

Hoffman Honda responded

Hello Crystal, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new Pilot! We are pleased to read that our team was able to ensure that the entire process went smoothly from start to finish. We value you as our customer and we are dedicated to providing an exceptional experience at every visit. Happy Holidays! We look forward to seeing you again when it comes time to have your vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 14, 2016

Wow!! Came in not knowing what I wanted and came out with a brand new car that I am more than happy with. Jeff is a very sweet man who gives customers their More

by Happyhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Dec 15, 2016 -

Hoffman Honda responded

Hi Happyhonda, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to hear that Jeff answered all your questions and matched you with a vehicle to suit all of your needs. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit! Happy Holidays! See you again when it is time to have your Honda serviced! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 13, 2016

Found the staff very knowledgeable, willing with you. Staff very well organized, worked good together to solve the problems. They there to help you fin a car that suits your family. Very friendly and di More

by EDISARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Diaz
Dec 13, 2016 -

Hoffman Honda responded

Hi EDISARK, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that our team was very well organized and helped you find the right vehicle to suit your family’s needs. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Happy Holidays! See you again when it comes to time to service your vehicle! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 12, 2016

Needed to bring my CRV back for a follow up service call Jim the service manager, Dan my advisor could not have been more concerned and accommodating. They had me meet with and test drive my car after the s More

by RJM6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn, Daniel Covalli, Jim Berube
Dec 12, 2016 -

Hoffman Honda responded

Hi RJM6, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Jim, Dan and the team were accommodating and addressed your concerns with your vehicle to your satisfaction. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again when you are next in for service. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

December 12, 2016

Snow tires We had snow tires put on and balanced. We also,were able to use a loaner car for several hours. Everyone that we encountered were very gracious a More

by J.moore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia, Janetta Marrero, Jim Berube
Dec 12, 2016 -

Hoffman Honda responded

Hello J.moore, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our loaner vehicle service and that our team was gracious and helpful while they swapped out the tires on your vehicle. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Happy Holidays! See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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