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Hoffman Honda

Canton, CT

Overview
Reviews
Vehicles
4.7
1,772 Reviews
Call Dealership (860) 651-3501
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40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 05, 2017

new battery Had battery replaced in 2011 CRV. All went well; however, the cost of labor was too high and cost more than the battery! That should not be. More

by EWayman
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Report | Print
Jan 05, 2017 -

Hoffman Honda responded

Hi EWayman, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was able to replace the battery in your 2011 CRV. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Dan Covalli ... Service Dan was very helpful in my quest for snow tires and arranged a courtesy car for me while they were being installed at a later time than originally pla More

by LGIOELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Report | Print
Jan 05, 2017 -

Hoffman Honda responded

Hello Lucille, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Dan was very, direct, efficient, thoughtful and considerate, while he helped you look for snow tires for your vehicle. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Great personalized service I am so pleased Hoffman Honda all of the needs that I had in regards to buying my car Michael did an absolutely awesome job of teaching me about my ca More

by ANDRE06106
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Michael Cutrone
Report | Print
Jan 05, 2017 -

Hoffman Honda responded

Hi ANDRE06106, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Michael and our team were able to find you the right car to suit all your needs as well as fully explaining all the new features. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Great customer service! Highly recommended, the whole team was very accommodating and great customer service. Clean dealership that is convenient to get to. Modern facility w More

by CTREMCO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Report | Print
Jan 06, 2017 -

Hoffman Honda responded

Hello CTREMCO, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was very accommodating, friendly, and provided you with great customer service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Anthony's very professional Anthony always had a very friendly and kind attitude. It makes the experience pleasant. He always lets you know just how long a service job will take More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Report | Print
Jan 06, 2017 -

Hoffman Honda responded

Hi Maureen, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Anthony was friendly, kind and ensured that the entire experience was pleasant and completed when promised. We value our customers and are dedicated to ensuring that their vehicles are running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Hassle free Service Satisfying experience !!! Right from the appointment until the service staffs were very responsive and made our 30 mins wait time pleasant.. I would r More

by MANOJBE03
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Report | Print
Jan 06, 2017 -

Hoffman Honda responded

Hello MANOJBE03, Thank you for trusting Hoffman Honda for your vehicle service needs. WE are happy to read that our staff was very responsive and ensured that your wait time was short and pleasant. Thank you for your recommendation and we look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Robert Gorski was excellent to deal with! We worked with Robert Gorski. He was very professional and did a great job. He stayed late to help us go through our service work and explained everyt More

by BMCDONOUGH9800
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Report | Print
Jan 06, 2017 -

Hoffman Honda responded

Hi BMCDONOUGH9800, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Robert was very professional and even stayed late to help explain all the work your vehicle needed in detail. We value our customers and are here for you anytime you need us. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Excellent Anthony Audia is an excellent service writer! He is very accommodating and very professional. I prefer to only go to Anthony as I have a lot of trust More

by LSTRAUSS317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Report | Print
Jan 06, 2017 -

Hoffman Honda responded

Hello LSTRAUSS317, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Anthony was very accommodating, professional and overall provided you with excellent service. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Good place to get your car fixed Work was quick and the people were great! They even washed my car for me! The Waiting area was also very clean and well stocked. If you need work done More

by STEPHENCPLAKE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Report | Print
Jan 06, 2017 -

Hoffman Honda responded

Hi STEPHENCPLAKE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that you enjoyed our waiting area amenities and that our team provided you with prompt service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently and to get you back out on the road again as soon as possible. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

annual service review brought older crv in for annual service review of what needed attention. trust service department to be able to prioritize car issues and do the job More

by WILLIAMSD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia
Report | Print
Jan 05, 2017 -

Hoffman Honda responded

Hello WILLIAMSD0, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Daniel, Anthony and the team provided you with great service to your CRV as well as make suggestions for what your vehicle needed right now and what it will need in the future. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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