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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 08, 2017

great service with a staff that listens Brought my car in for service, explained my concerns to the service advisor, he listened and they addressed all of my concerns. It is nice to bring y More

by JAMESMOOR147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 09, 2017 -

Hoffman Honda responded

Hi JAMESMOOR147, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that our team listened to your concerns and addressed them all fully and correctly. We appreciate you as our customer and we are dedicated to ensuring that your Honda is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Great Place to get service done . Great great dealership and affordable price for New / Used cars . Also they gave you good deal for the car as comparative rate around the town .All pe More

by DWARKESH_2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, David Ezedine, Eric Diaz, Tiana Matos
Jan 06, 2017 -

Hoffman Honda responded

Hello DWARKESH_2003, Thank you for choosing Hoffman Honda. We are pleased to hear that our team provided you with great customer service. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are next in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Panic of a flat tire or What's that warning light on my dash I thought one of my tires was going flat because a sensor light appeared on my dash. I rely on warning lights for such things and didn't want to get s More

by raymond sammarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 06, 2017 -

Hoffman Honda responded

Hi Raymond, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Anthony and the team were able to address your concern with your tire despite not having an appointment, and also took care of your oil change. We value our customers and we are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Oil change; tire air pressure My service was efficient and everything was explained to me in a way that I understood. The invoice was clear and easy to understand and I was on the More

by Mare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 09, 2017 -

Hoffman Honda responded

Hi Mare, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was efficient and that everything was explained to you thoroughly and in a way you understood. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Normal service As always professional and well done. Dan was great. His explanations were clear and concise. His was polite and courteous. The wait time was as e More

by dbyronc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 09, 2017 -

Hoffman Honda responded

Hi dbyronc1, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Dan and the team were polite, courteous, and professional and completed the work promptly and well. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Excellent Immediate assistance and courtesy of greeters. Fast processing of service request. Ability to drop off my car before work starts and meet with a More

by bdh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 09, 2017 -

Hoffman Honda responded

Hi bdh123, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was courteous and that you enjoyed being able to drop your car off early and receive prompt service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 06, 2017

Professional and friendly service I came in to have a multi-point inspection, oil change, break pads replacement and rotor repair. From top to bottom, I received efficient, professiona More

by TheBunch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 06, 2017 -

Hoffman Honda responded

Hello TheBunch, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that Dan and the team addressed all your concerns in an efficient, friendly and professional manner. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Suggested things I didn't know I needed The service department suggested I get my engine filter and a few other things replaced at 30k miles and I had no idea I needed to. They were extremel More

by MIX.KELSEY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 05, 2017 -

Hoffman Honda responded

Hello MIX.KELSEY1, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that our team was extremely courteous, helpful, and made suggestions for future service needs. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Oil change and maintenance Robert is a great consultant and the service department is well run and organized; they don't try to over sell me or try to over service me More

by WCU7474
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 05, 2017 -

Hoffman Honda responded

Hello WCU7474, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Robert and the team were organized and provided you with fair suggestions for future service needs. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 05, 2017

Great experience Great sales person - David Biolo Great experience quick and honest. No hassle with existing trade in of the Honda pilot Received new car on the sa More

by Jeffeven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Biolo
Jan 05, 2017 -

Hoffman Honda responded

Hi Jeffeven, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that David was a great salesperson and that he was quick, honest, and ensured that you were even able to drive home the new car that same day! We value our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it’s time for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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