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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 10, 2017

Michael for Sales Associate of the year! Michael made my car buying experience easy and enjoyable! He was incredibly helpful and patient as I took days to make a decision. Michael was there t More

by KSAMPERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Michael Cutrone
Jan 11, 2017 -

Hoffman Honda responded

Hello KSAMPERI, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Michael made your car buying experience easy and enjoyable and that he was kind and had a lot of positive energy. We value our customers and we are dedicated to ensuring an exceptional experience at every visit. Thank you for your recommendation and we look forward to seeing you again when it comes time to have your vehicle serviced. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 10, 2017

Excellent service by Sales associate Miguel Miguel is very user friendly, Made sure we like the car first before discussing the price and other things. Shared many useful information. Excellent More

by ramesh_447
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
Jan 11, 2017 -

Hoffman Honda responded

Hi Ramesh_447, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Miguel found you a vehicle that you loved and provided you with a lot of useful information. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 10, 2017

Wish I was happy. I am not. I am a Professional Bus Driver. I AM NOT a mechanic. Whenever I've gone to have my car(s) repaired, I've depended on my mechanic or service advisor More

by jimmiecowboyboots
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
People on the phone were great!, David Ezedine, Robert Oleskewicz, Daniel Covalli, Matt West
January 10, 2017

David Biolo made it easy My mother wanted a car, had a few troubles on our end and David Biolo sorted them out for us. He took care of us the day we were inquiring and when we More

by ROBERTBAEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Biolo
Jan 10, 2017 -

Hoffman Honda responded

Hello ROBERTBAEK, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that David Biolo was very knowledgeable about the vehicles and showed you the benefits of each model. We are also happy that he was able to take care of any hiccups to ensure that your mom was truly satisfied with her purchase. We value our customers and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 10, 2017

Stuff happens, they fix it! Having a nagging problem with the battery/charging system on my 2013 CRV. Service has been great so far as they track down the problem and try to fix More

by DDESROC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 10, 2017 -

Hoffman Honda responded

Hello DDESROC, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was able to track down the issue with your battery/charging system with your 2013 CRV and repair it covered under warranty. We value our customers and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2017

New Honda CRV purchase Sales agent is friendly, cooperative and explain all the controls of the car. Service location is clean and neat. The service is good . Everyone greet More

by VB679
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz
Jan 09, 2017 -

Hoffman Honda responded

Hello VB679, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We are pleased to read that our team was friendly, cooperative, and explained all the new features of the vehicle. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2017

Scheduled Service for New Honda CRV I found the staff at Hoffman to be very professional and went out of their way to ensure that the experience was a positive one. More

by PPRIV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 09, 2017 -

Hoffman Honda responded

Hi PPRIV, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that our team was professional and went out of their way to ensure that your entire experience was positive. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 09, 2017

Purchasing a 2017 HRV The deal was done in 5 minutes, great pleasure and a phenomenal experience working with David Biolo and Terry Schnurr. This was my 12th purchase in th More

by ANIL.NAGALLA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Biolo
Jan 09, 2017 -

Hoffman Honda responded

Hi ANIL.NAGALLA, Thank you for continuing to choose Hoffman Honda and congratulations on your 12th purchase! We are pleased to read that Terry and David ensured that the entire experience was phenomenal and a great pleasure. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when it’s time for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2017

Longest oil change ever I have gone to this Hoffman service center twice, both times for just an oil change and both times the process took almost 2 hours which I find unacce More

by None0yobiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Gorski
Jan 26, 2017 -

Hoffman Honda responded

Hello None0yobiz, We sincerely apologize for your frustration regarding the wait time for your routine maintenance. It is our commitment to provide the highest level of customer service every time you visit any of our Hoffman dealerships and we sincerely appreciate that you chose Hoffman Honda for your service needs. When trying to locate your information we couldn’t find it under the username you have listed on DealerRater. Our service manager, Jim Berube, would love the opportunity to talk with you when you have a few moments so he can fully understand what has occurred when you visited and ensure we assist you properly. When it’s convenient would you please call (860) 658-3579 and ask to speak with Jim? You can also reach me via e-mail at alison.gilbert@hoffmanauto.com. We look forward to hearing from you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 08, 2017

Charles Ijomah Was Great To Work With. Charles Ijomah was great to work with. He was personable, knowledgable, and patient. I would recommend him to friends, and I would buy a car from him More

by ALLIEFACKLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Charles Ijomah
Jan 09, 2017 -

Hoffman Honda responded

Hello ALLIEFACKLER, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Charles was great to work with, personable, knowledgeable, and patient. Thank you for your recommendation and we look forward to seeing you again when it comes time to have your Honda serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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