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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 20, 2017

Excellent Service Excellent service from the moment I pulled in and was greeted. Daniel Covalli is professional, knowledgeable, and friendly. The waiting area is cle More

by BN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 20, 2017 -

Hoffman Honda responded

Hello B. Nolan, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Daniel was professional ,knowledgeable, friendly, and that you enjoyed our waiting area amenities. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 20, 2017

Oil/filter change; overall safety inspection Today I dealt with Robert Gorski. I have always found Robert to be very professional, courteous, and a good listener. He also kept me apprised if th More

by NKOVALESKI54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 23, 2017 -

Hoffman Honda responded

Hello NKOVALESKI54, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Robert was professional, courteous, and a good listener and kept you up to date every step of the way. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 19, 2017

Great service and easy to get service appointment Service appointments thru web is easy Jenny was a great help. She explained about 30,000 miles service and what are services are already completed and More

by RAJKOLLU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 19, 2017 -

Hoffman Honda responded

Hello RAJKOLLU, Thank you for choosing Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta was a great help to you and fully explained what services your vehicle already completed and what it will need in the future. Any time you have maintenance needs or questions please feel free to give Janetta or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 19, 2017

very good Every time I come in to have my car serviced I am warmly received, and I love having my car washed, and appreciate the accurate estimate of time for s More

by ALSTARKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Morneault, Janetta Marrero
Jan 20, 2017 -

Hoffman Honda responded

Hello ALSRARKE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that Janetta and Shawn took the time to explain how best to keep mice out of your engine in the future. We look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 18, 2017

Awesome Service I went in for a simple oil change, they were aware of recent recalls, brought them to my attention and all was taken care of at the same time. My se More

by GJHOGAN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 18, 2017 -

Hoffman Honda responded

Hello GJHOGAN01, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Rob was personable while he addressed the recall and provided an oil change. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 18, 2017

Service January 2017 The service manager intervened, but with satisfactory results. The "new" service person was not very comfortable nor were they friendly...poor trainin More

by kprivitera82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
New female in service
Jan 18, 2017 -

Hoffman Honda responded

Hello kprivitera82, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize for any frustration that you may have experienced during your recent visit. We appreciate you taking the time to provide us with your feedback as we are always looking to improve our processes. We are happy to hear that our service manager was able address your concerns to your satisfaction. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 18, 2017

Service visit I was promptly greeted and treated with courtesy. All of my questions were answered. Service was prompt and efficient. I go to Hoffman because of More

by DOREENFARINADJF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 18, 2017 -

Hoffman Honda responded

Hi DOREENFARINADJF, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team greeted you promptly and treated you with courtesy while they answered all your questions. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We appreciate you and look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 18, 2017

Excellent service as always at Hoffman Honda Dan Covalli helped me with this appointment, and did a great job. I needed additional work done as a result of a problem the technician found, and th More

by JJGREENFIELD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 19, 2017 -

Hoffman Honda responded

Hi JJGREENFIELD, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Dan and the team noticed that your vehicle needed some additional work and were able to complete the repairs in a timely and professional manner. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 17, 2017

Good overall experience I went to Hoffman just for an Oil Change and to see if my car was due for any recalls, etc. I dealt with Rob Gorski. He was very courteous and respect More

by sbj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 18, 2017 -

Hoffman Honda responded

Hello sbj, Thank you so much for choosing Hoffman Honda to address the recall and provide an oil change. We are pleased to read that Rob and the team were courteous and respectful of your time. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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January 16, 2017

Amazing Customer Service! I really appreciated Janetta's promptness and professionalism. She kept me in the loop from start to finish with my vehicle. As with most of us, we ne More

by skr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 16, 2017 -

Hoffman Honda responded

Hello skr, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta was professional, prompt and kept you up to date on the progress of your vehicle every step of the way. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Thank you for your recommendation, we look forward to seeing you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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