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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 23, 2017

Very good service What can I say, absolutely top notch service. Robert Gorski , is the consummate gentleman. Very Polite, Very Knowledgeable, and I know he is genuinely More

by wayne1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jan 23, 2017 -

Hoffman Honda responded

Hi Wayne, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Robert was polite, knowledgeable and ensured that you are always satisfied with any work done. Your safety and enjoyment of your vehicle is our priority! See you again at your next scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Horrible staff.. fake service I got a new vehicle more than a month back and still struggling to get my payments settled. Fake unprofessional staff can't be trusted More

by Helly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Ezedine
Feb 08, 2017 -

Hoffman Honda responded

Hello Helly, Thank you for choosing Hoffman Honda and for providing us with your feedback about your recent purchase. We apologize for any frustration that you have experience regarding the financing of your vehicle. I have reached out to our sales team and was informed that your refund check for the simonize and the vin-etching was mailed out to you on Friday 2/3, and you should be receiving this shortly. Our General Sales Manager, Terry Schurr, also has informed me that your contract has been adjusted to reflect the appropriate interest rate. We value you as our customer and appreciate you taking the time to provide us with your feedback as we are always working on improving our processes. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman auto Group. Driven by Trust.

January 23, 2017

Friendly and helpful It was my first time getting service done on my car at this location and I was very happy with the service team. They were very friendly and helpful. More

by TC3POINTER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 24, 2017 -

Hoffman Honda responded

Hello TC3POINTER, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was friendly and helpful to you during your first visit. We value you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Another satisfied customer I found working with Jeff Berselli a very enjoyable experience, not like so many people typically have when buying a new car. He took the time to giv More

by MJSEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Jan 24, 2017 -

Hoffman Honda responded

Hi MJSEGER, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that Jeff and the team provided you with a very enjoyable experience, and ensured that you understood completely the new features of the vehicle. Thank you for your recommendation! We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when it is time for your regularly scheduled maintenance! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 23, 2017

Awesome customer service by Anthony Audia Anthony was professional, listened to what I had to say, was accommodating and reassuring. I felt that I could trust him. I would recommend him and th More

by LUZAT28FC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia, Janetta Marrero
Jan 24, 2017 -

Hoffman Honda responded

Hello LUZAT28FC, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Anthony was professional, listened to your concerns, and was accommodating and reassuring. Our team is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 21, 2017

Quality customer service Appreciated the quality customer service and family friendly atmosphere! I love my new vehicle, and would certainly recommend this dealership. I espec More

by MOLLYFJAMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Alan Katz
Jan 23, 2017 -

Hoffman Honda responded

Hello MOLLYFJAMES, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that our team provided you with great customer service, as well as activity books for your children to do while you completed the paperwork. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Honda is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 21, 2017

Always good service. This is my second car that we have bought from Hoffman, and one of reasons we bought from Hoffman again is the service. I always get a call before ser More

by Thig41659
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Robert Gorski, Robert Gorski
Jan 23, 2017 -

Hoffman Honda responded

Hello Thig41659, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team has been courteous and helpful, and inform you on what future needs your vehicle may have. We are dedicated to providing excellent and efficient service. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Purchase New Vehicle After getting some preliminary prices via the website visited the showroom. Did I want another Accord or should I consider a bump up to the CRV. Sales More

by MOEPOIRIER913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elena Escalera, Robert Oleskewicz, Matt West
Jan 20, 2017 -

Hoffman Honda responded

Hello MOEPOIRIER913, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We are happy to read that Robert was able to help you compare the features and prices of both the Accord and CRV and decide which was best to suit your needs. We have a great team at Hoffman Honda, whose priority is that your experience is excellent and you are ready to drive home in your new car! See you again when it is time to have your new vehicle serviced! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Exceeded expectations Recently took my vehicle in for service/body work after being in an accident. The entire process of getting my vehicle repaired made getting hit by a More

by LMurph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler (adjuster)
Jan 20, 2017 -

Hoffman Honda responded

Hi LMurph, Thank you for trusting Hoffman Honda for your vehicle service needs. We are glad to hear that you are ok after your accident! It’s great to read that our team was warm, professional, and helped explain the entire repair process to you as well as keeping you up to date on the progress every step of the way. Any time we can help keep your car in excellent condition let us know we are here for you! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 20, 2017

Excellent service Daniel provided excellent service. He was very attentive to me and described service details and available options. I rate him very highly. I recomme More

by MEDVEDEVANDREI
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 20, 2017 -

Hoffman Honda responded

Hi MEDVEDEVANDREI, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Daniel and the team were attentive and described all the details and options to you fully. Thank you for your recommendation! We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again!

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