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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

January 30, 2017

Oil Change I recently went to the Hoffman Honda Service Center in Avon (Simsbury) CT. My Service Advisor was Janetta Marreo. Janetta has worked with servici More

by ROY R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 30, 2017 -

Hoffman Honda responded

Hi Roy, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta was pleasant, engaging, and informative and ensured that the maintenance was completed in a timely and prompt manner. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 30, 2017

Dan Covalli Great service . Dan was attentive to my car's needs and helped us out. I like dealing with Dan also on a personal level. Overall was very good. More

by LSJS90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jan 30, 2017 -

Hoffman Honda responded

Hi LSJS90, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Dan was attentive to your vehicle’s needs, was personable, and ensured that you had an overall good experience. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2017

Great serve from Janetta,as usual We have 4 Hondas and rely on Janetta Marrero to give us sound advise to keep the wheels on the road.My 2006 Honda mini-van has 189,000 miles and i wo More

by LCLARKSON007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
January 27, 2017

new leased vehicle Everyone I worked with was outstanding. I couldn't be happier with my experience. I would definitely recommend Haoffman Honda to family and friends. T More

by TODD15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, Robert Oleskewicz, Janetta Marrero
Jan 27, 2017 -

Hoffman Honda responded

Hello TODD15, Thank you for choosing Hoffman Honda and congratulations on the lease of your new vehicle! We are happy to read that our team was friendly, helpful and no pressure! We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Honda is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2017

excellent service was greeted by service people as I pulled in asked why I was here and everything went smoothly. Anthony told me what service I needed and approx. ho More

by JCOHENCLARINET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 27, 2017 -

Hoffman Honda responded

Hello JCOHENCLARINET, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Anthony informed you on what your vehicle needed and how long the repairs would take to be completed, and that he also ensured that the entire process was smooth. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2017

Great customer service Work was performed and completed on time. Recall repair was automatically searched for and done. The convenience of the inside arrival and departing a More

by WMACKAY82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 27, 2017 -

Hoffman Honda responded

Hello WMACKAY82, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team addressed the recall and completed all the necessary work in a prompt manner. We sincerely appreciate you as our customer and are always here to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 27, 2017

Body work and side view mirror replacement Very attentive, patient, understood timing issue,and graciously gave me a loaner, communication was easy. Appreciated his accessibility and friendline More

by DENISEKIRSCHNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 27, 2017 -

Hoffman Honda responded

Hi DENISEKIRSCHNER, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that you enjoyed our loaner service and that our team was attentive, patient, and friendly and ensured that the work was completed in a timely manner. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2017

Excellent service and advisor On time service with no longer waiting . I am living in West Hartford and it takes 10 miles up and 10 miles down from my place . But I like the every More

by SBANJARA2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 27, 2017 -

Hoffman Honda responded

Hello SBANJARA2, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team provided you with on time service and no long wait time. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. See you again at your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2017

I got a oil change done. I have a high rating people everyone was very nice and helpful. I did not feel pressured to get other work done on my car even though it was needed. I More

by ANNAEDICHNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jan 26, 2017 -

Hoffman Honda responded

Hello ANNAEDICHNER, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was nice, helpful, and made suggestions for future service needs without making you feel pressured. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. See you again at your next scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

January 26, 2017

Exhaust repair Anthony Audia was very helpful and professional in facilitating the repair to my car's exhaust system. He provided me with updates throughout the proc More

by TW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Jan 27, 2017 -

Hoffman Honda responded

Hi TW, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Anthony and the team were very helpful and professional in facilitating the repair to your vehicle’s exhaust system. Any time you have maintenance needs or questions please feel free to give Anthony or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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