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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

February 03, 2017

These guys are great! Excellent communication and follow-up. Rob Gorski was GREAT! I'm always in good hands at Hoffman Honda in Simsbury! Thank you all for your help! More

by MBANDSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 03, 2017 -

Hoffman Honda responded

Hi MBANDSCOTT, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Rob provided you with excellent communication and follow up! We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2017

Great Service First and foremost, I trust the service being done on my car. My Honda has 126,000 miles on it and therefore I like the free 19 point check that they More

by LORENE43
Recommend Dealer
Yes
Employees Worked With
The gentleman who greeted me when I pulled my car in the service area was pleasant and courteous., Daniel Covalli
Feb 03, 2017 -

Hoffman Honda responded

Hi LORENE43, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Dan explained in detail what future maintenance your vehicle may need without any pressure and that you enjoy the thorough inspection that our team is dedicated to administering during each visit. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2017

CRV rejuvenation Handed over my car to excellent maintenance crew, talked and joked with Mr Gorski, sat in clean navy blue chair in waiting room...read book and sipped More

by MARJORYREID92
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 03, 2017 -

Hoffman Honda responded

Hello MARJORYREID92, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that Rob was polite and ensured that your vehicle was well taken care of. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2017

Unexpected Service Called to cancel appointment. Early school dismissal. Got earlier appointment without me having to ask. WONDERFUL! Robert: polite, considerate, effici More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 02, 2017 -

Hoffman Honda responded

Hello Karen, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Robert was polite, considerate, friendly, and worked to find a time that was convenient for you! We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2017

2017 CR-V purchase We have dealt with Hoffman for our last three cars. Our 2014 CRV was totaled on 1/21/17. We checked out three different cars and ultimately went with More

by WALT4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli, Michael Cutrone
Feb 02, 2017 -

Hoffman Honda responded

Hello WALT4, Thank you for continuing to choose Hoffman Honda and congratulations on the purchase of your new CR-V. We are happy to read that Michael and Jeff did an excellent job finding the right vehicle to suit all of your wife’s needs. We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Honda is in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2017

Oil change I got my car serviced (oil change) and after having body work done in it. Service was able to take me right in and had me out quickly. The diagnostic More

by Sue L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 03, 2017 -

Hoffman Honda responded

Hello Sue, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was able to perform prompt maintenance on your vehicle and even discovered that your brakes needed replacing. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2017

Outstanding I'm 19 years and it was first time buying a car. Great service and excellent choice of cars! Answer all my questions. Best decision I've made. More

by CORDEROC13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, David Biolo
Feb 03, 2017 -

Hoffman Honda responded

Hi CORDEROC13, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that our team provided you with great service, an excellent choice of cars, and answered all your questions! We are here for you any time you need us and we're committed to providing an exceptional experience at every visit. Thanks again and we will see you when your Honda is in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2017

a good place to do business Hoffman is a helpful, clean, comfortable service center. From the man who welcomes you and takes your keys(also taking them off that difficult key-fo More

by SWEETPEATUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 02, 2017 -

Hoffman Honda responded

Hello SWEETPEATUCK, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our service area was clean and comfortable, and that our team was friendly and helpful. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2017

Painless My experience at Hoffman was pleasant, no surprises. They did my car in a timely manner. Mr Gorski was very helpful. I went in there knowing I neede More

by CAVANAUGH15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 02, 2017 -

Hoffman Honda responded

Hi CAVANAUGH15, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Robert was helpful, no pressure, and presented you with options about new tires for future purchase. Our team is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2017

Excellent service my sales rep David Biolo is the best Excellent experience, excellent customer service care, was very satisfied with the help I got and was able to purchase my new vehicle with the best he More

by carolinagarcia3678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrrell Dabrowski, David Ezedine, David Biolo
Feb 02, 2017 -

Hoffman Honda responded

Hi carolinafarcia3678, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that David provided you with excellent customer service and an overall excellent experience. They are a great team, whose priority is that your experience is excellent and you are ready to drive home in your new car! See you again when it comes to time to have your vehicle serviced. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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