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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

February 07, 2017

Great fast service, for routine maintenance Great experience. I brought my car in with out an appointment, but was promptly taken in, Robert was clear and very professional. Followed up with me More

by VZHULKOVSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 07, 2017 -

Hoffman Honda responded

Hi VZHULKOVSKY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that Rob was clear, professional, and followed up with you about additional repairs your vehicle may have needed in a prompt manner. Our team is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

very professional and friendly car ready when promised Have dealt with Robert in the past and he has always been helpful and courteous. He gives description of the work to be done as well as the cost upfr More

by K.TIERNEY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 08, 2017 -

Hoffman Honda responded

Hello K.TIERNEY0, Thank you for continuing to trust Hoffman Honda with your vehicle service needs. We are pleased to read that Rob has always been helpful, courteous, and helped make suggestions for future work your vehicle may need. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Great Job Anthony, Honda Service Manager promptly processed my vehicle service request. All aspects of appointment, vehicle check-in and timely delivery of serv More

by subhashd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont remember the name but the gentleman in the check-in counter was very prompt. Thanks to him too. , Anthony Audia
Feb 07, 2017 -

Hoffman Honda responded

Hello subhashd, Thank you for trusting Hoffman Honda with your vehicle service needs, we are pleased to read that Anthony promptly processed your vehicle service request and ensured that all aspects of your appointment were timely and fantastic! Anthony is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Oil change and tire rotation We had a fabulous experience with our oil change and rotate this time. The Honda rep was great and the work was completed in a reasonable time. More

by MITCHELL.AMY72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 07, 2017 -

Hoffman Honda responded

Hi MITCHELL.AMY72, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with a great experience when you came in for an oil change and tire rotation. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Great service! Rob Gorski was pleasant and helpful. This is an excellent place to have service done on your car. Rob was honest about what my CR-V needed and went ou More

by Elizabeth323
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 06, 2017 -

Hoffman Honda responded

Hello Elizabeth323, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Rob was pleasant, helpful, and went out of his way to ensure that you received excellent service. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

First Visit The service was prompt. The process was efficient and the staff professional. Didn't feel out of place or indifferent being minority. Future discounts More

by HOZAY1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 06, 2017 -

Hoffman Honda responded

Hi HOZAY1972, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was prompt, efficient, and professional. We do provide our customers with coupons which are available off our Hoffman Honda website and also listed on DealerRater. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Honda CRV 2017 Purchase This is the second car purchased from this dealer. I was pleased with the transaction and the salesperson, Jeff Berselli. He was thorough and listen More

by KARENLEBUFFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Feb 07, 2017 -

Hoffman Honda responded

Hello KARENLEBUFFE, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We are pleased to read that Jeff was thorough, listened to your needs, and matched you with the right vehicle for you. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Rear break Service was, again, wonderful at Hoffman Honda. The only reason I didn't give 5 stars is because when I made the appointment I was told service would More

by Sue L.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 07, 2017 -

Hoffman Honda responded

Hello Sue, Thank for continuing to trust Hoffman Honda for your vehicle service needs. We apologize that your appointment took longer than expected; however we are happy to read that Janetta was very helpful and provided you with great service. Your safety and enjoyment of your vehicle is our priority, and we look forward to seeing you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 06, 2017

Great staff Staff is friendly and very helpful my only complaint is the car wash they only used water not a good service washing the car wish was better More

by MICHAEL.OCASIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose at the receiving end works very hard while others just drag their feet , Janetta Marrero
Feb 06, 2017 -

Hoffman Honda responded

Hello MICHAEL.OCASIO, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that your vehicle was not washed to our usual standard; however we are pleased to read that Janetta and the team were friendly and helpful. We value you as our customer and appreciate you providing us with your feedback as we are always working on improving our processes. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2017

Very helpful Dan, my service advisor was very professional and answered all of my questions. From the minute you pull in, you are well taken care of. More

by JACROSS0825
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 03, 2017 -

Hoffman Honda responded

Hello JACROSS0825, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Dan was very professional and answered all of your questions. We are dedicated to providing excellent and efficient service as well as delivering a nicely washed car. We appreciate you and look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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