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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

February 09, 2017

Very professional and courteous From time of making appointment to paying for service, the process was seamless. Janetta was very pleasant and professional to work with. Robert stepp More

by cduffy96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero, Robert Gorski
Feb 10, 2017 -

Hoffman Honda responded

Hi cduffy96, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Janetta and Robert worked together well and were pleasant and professional. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2017

EXCELLENT ESERVICE I was completely satisfied with the service and the professionalism of the service of everyone I dealt with. The service advisor (D. Cocalli) explai More

by DONALD R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 13, 2017 -

Hoffman Honda responded

Hi DONALD R, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Dan explained everything to you thoroughly and ensured that you were completed satisfied. Dan and the team are always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2017

Happy with the Hoffman Honda process Everyone was courteous, helpful and knowledgeable which provided a good new car buying experience. I was able to drive off the lot with my new car th More

by happygal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Karikari, Tom Suchujad
Feb 10, 2017 -

Hoffman Honda responded

Hello happygal, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We appreciate that you trusted the knowledge and dedication of Simon to ensure your vehicle was exactly what you wanted. We look forward to seeing you again in the future! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 09, 2017

Service Review Overall excellent! Nice waiting area, a loaner was made available, personable service and attention to detail. Daniel Covelli was very very good. Oh, More

by dmcfadden0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 10, 2017 -

Hoffman Honda responded

Hello dmcfadden0, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that you enjoyed our loaner vehicle service and that Dan was personable and provided you with great attention to detail. Any time you have maintenance needs or questions please feel free to give Daniel or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 08, 2017

Service Overall a good service center, the service is always in a very timely manner and I have not had any problems with any of the work performed. More

by SMSCOTTMCCALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 10, 2017 -

Hoffman Honda responded

Hi SMSCOTTMCCALL, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team provided you with timely service without any problems! We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 08, 2017

Excellent Anthony Audia is the best service writer: always professional, helpful and straightforward. I will be sad when he is no longer there as he will undou More

by BASSOVOCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 08, 2017 -

Hoffman Honda responded

Hello BASSOVOCE, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Anthony was professional, helpful, and straightforward. Anthony is always happy to help address any concerns you have with your vehicle and get you back on the road as soon as possible. See you again! Kind regards, Alison Gilbert ,Reputation Management Specialist, Hoffman Auto Group Driven by Trust.

February 08, 2017

Pleasant experience at Hoffman My experience at Hoffman Honda to have my car services was pleasant. I decided to wait inside for my service to complete. I enjoyed the free coffee More

by kiblerj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 08, 2017 -

Hoffman Honda responded

Hello kiblerj, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that your entire experience was overall pleasant. We value you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Great service Everyone was very professional and happy to help out with whatever I needed. Anthony was quick to get me out, knowing that I had to be at work later More

by 76PHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 07, 2017 -

Hoffman Honda responded

Hello 76PHIL, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our team was professional and happy to help and Anthony was accommodating and provided you with prompt service. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

February 07, 2017

Got the job done. Overall it was a good experience. Went in for an oil-change and a recall repair. Would have been a better experience if the manager had given me an More

by UNTILGREEN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 07, 2017 -

Hoffman Honda responded

Hello UNTILGREEN1, Thank you for trusting Hoffman Honda for your vehicle service needs. We apologize that your advisor did not update you on the status of your repair; however we are happy to read that our team addressed your oil change and recall and provided you with an overall good experience. We value what our customers have to say and our team is committed to ensure your vehicle is running safely and efficiently. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 07, 2017

Regular maintenance The process was quick yet thorough. My options were explained clearly and a priority of needs was established so I could choose service options wisel More

by Dave
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 07, 2017 -

Hoffman Honda responded

Hello Dave, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that the entire process was quick and thorough and that our team explained your options clearly and also made suggestions for future service needs. Any time you have maintenance needs or questions please feel free to give Rob or any of our service advisors a call. We look forward to your next visit! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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