Hoffman Honda

Honda Accord We purchased a new 2017 Honda Accord from your dealership. David Biolo our sales agent was great. He was very personable made sure we understood eve We purchased a new 2017 Honda Accord from your dealership. David Biolo our sales agent was great. He was very personable made sure we understood everything. Gave us the deal we were looking for. Couldn't be happier. Would recommend purchasing from Hoffman. More

Deeply disappointed I took my Honda back to my favorite dealership, Hoffman Honda in Avon, just for an oil change and a check-up. I was such a loyal customer of Hoffman I took my Honda back to my favorite dealership, Hoffman Honda in Avon, just for an oil change and a check-up. I was such a loyal customer of Hoffman for 16 years, that even though I have a much more conveniently located dealership where I recently moved, I still drop in, now and then for service. Robert showed me a print-out indicating that my alignment was way off and said they would fix it, and "not to tell his boss, but he would give me a discounted rate" to do the job. The car was not pulling in any way, and so I waited for the alignment to be done at my local dealership (after the caked snow and ice melted on the road.) When I took it to my "new" dealership, we road in the car, looking for signs of mis-alignment. There weren't any, and they tested the alignment, just in case. No work was needed. What am I to think, Hoffman Honda? The evidence suggests that you recommended service that I didn't need. Not cool. More

Efficient Service Experience Dan Covalli was very friendly, helpful and informative. I was in and out in the expected amount of time and left with a clean car. All was good. Dan Covalli was very friendly, helpful and informative. I was in and out in the expected amount of time and left with a clean car. All was good. More

CRV Service My wife and I are very happy with the result of our recent CRV service. We love our new car, but a reoccurring disembodied "whoop" sound was very dist My wife and I are very happy with the result of our recent CRV service. We love our new car, but a reoccurring disembodied "whoop" sound was very disturbing. Anthony Audia diagnosed it, along with a technician, as a defective diaphragm in the differential motor. After waiting for the ordered part to arrive, I brought the car in last week and, as promised, it was quickly installed. Mr. Audia and Technician Brian Lombardi are to be commended for taking care of this problem so effectively. I especially appreciated the professional and patient way that Anthony explained the problem and its solution. Rest assured that, as always, I will be giving the highest rating to my most recent Honda service when I receive my survey. More

Quickly and cheap This is the dealer where I got my civic. This is the first oil change and the service was nice. the oil they used for my 2016 civic is mobile super fu This is the dealer where I got my civic. This is the first oil change and the service was nice. the oil they used for my 2016 civic is mobile super full SN syn. and Daniel is a very good person who can help you with your car. More

Great experience. Nothing was wrong. Also, the service was free (1st service for the new vehicle). The person (Robert Gorski) was polite, the service was done properly and did not take t Also, the service was free (1st service for the new vehicle). The person (Robert Gorski) was polite, the service was done properly and did not take too much time. I am satisfied. More

Brake Service Excellent service. The early detection about my front brakes was shared with me on my last visit. Janetta also advised me I'm due for am oil change so Excellent service. The early detection about my front brakes was shared with me on my last visit. Janetta also advised me I'm due for am oil change soon. More

Pleasant and efficient, as always! I have had my vehicles serviced here for 15+ years. The staff is always pleasant and efficient and does their best to get me in and out as quickly a I have had my vehicles serviced here for 15+ years. The staff is always pleasant and efficient and does their best to get me in and out as quickly as possible. More

Love When You Can Trust a Service Writer Mr. Gorski clearly cares for his customers' safety and their bottom line, as well. He made very logical recommendations for moving forward with mainte Mr. Gorski clearly cares for his customers' safety and their bottom line, as well. He made very logical recommendations for moving forward with maintenance for the future, and explained what is going to need attention down the road, and what should be incorporated as a part of general maintenance of my aging Honda Accord. I believed him. More

Excellent Very helpful staff and getting a loaner car was a breeze. Staff let me know what was recommended but was not pushy about it. I will continue working w Very helpful staff and getting a loaner car was a breeze. Staff let me know what was recommended but was not pushy about it. I will continue working with this dealer as long as I own a Honda. More