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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

February 23, 2017

Charles Ijomah did a great job I came in to purchase a 2016 Honda CRV Touring. While the transaction did take quite a long time as the dealership was busy, everyone hustled and did More

by jal31975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Ezedine, Charles Ijomah
Feb 24, 2017 -

Hoffman Honda responded

Hello jal31975, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new CRV! We apologize for the extended wait time that you experienced. However we are pleased to read that our team was able to get you your new vehicle within your price range as well as ensure that you could drive the vehicle off the lot that same day! Thank you for your recommendation and we look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Thank you Robert O was great to work with. He is knowledgeable, helpful, and has the personal skill set to work with customers. I look forward to working wit More

by dierardi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz, Tom Suchujad
Feb 24, 2017 -

Hoffman Honda responded

Hi dierardi, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We apologize that your financing experience was not up to our usual standard and we appreciate you taking the time to provide us with your feedback as we are always working on improving our processes. We are happy to read that Rob was knowledgeable, helpful, and took the time to explain all the new features of the vehicle and introduce you to the service department. We appreciate you as our customer and look forward to seeing you again when you are in for service. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Good service Thank you for the prompt and excellent service I dropped the car for early birds and I had everything ready by the time I finished work I apprecia More

by PAVALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 24, 2017 -

Hoffman Honda responded

Hi PAVALI, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to hear that our team provided you with prompt service and delivered your vehicle back to you washed. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Consistently good service Anthony provided helpful advice and excellent service. He made it a great experience that reflects well on Hoffman as an organization, and I'll be bac More

by BRADFORDSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 22, 2017 -

Hoffman Honda responded

Hello BRADFORDSMITH, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that Anthony provided you with helpful advice and overall excellent service. We are here for you anytime you need us and we are dedicated to ensuring an exceptional experience at every visit so let us know anytime you have any further questions or service needs. See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Janetta Marrero went above and beyond from the moment I entered her door. She was very helpful and took her time to explain everything in detail and answer my quest More

by JENNIE145F
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 22, 2017 -

Hoffman Honda responded

Hello JENNIE145F, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Janetta went above and beyond to explain everything in detail and answer all of your questions. We appreciate you as our customer and we are here for you anytime you need us so let us know anytime you have any further questions or service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

very helpful very respectfuland ver excellent customer service by rober gorski. definitely will recomend this service advisor to anyone. i was very happy with serv More

by CAMACHOWALDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2017 -

Hoffman Honda responded

Hi CAMACHOWALDY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear you liked our kids’ area and that Rob was very respectful and provided you with excellent customer service. Thank you for your recommendation and we look forward to seeing you again! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Good service No appointment but I had a screw in my tire. Unfortunately it could not be repaired. They took in the car and replaced the tire and contacted the comp More

by Soccermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2017 -

Hoffman Honda responded

Hi Soccermom, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that you enjoyed our shuttle service and that our team was able to replace your tire for you after a screw was found. We are here for you anytime you need us so let us know anytime you have any further questions or service needs. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 22, 2017

Great Service time and time again I bought my Honda CRV here and I came in because my windshield washer fluid wasn't working. It turned out that a mouse had chewed the hose. Not only d More

by Luv my CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 23, 2017 -

Hoffman Honda responded

Hello Luv my CRV, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team was able to replace the hose for your windshield washer fluid after it was damaged by a mouse. We are also pleased to hear that our team was courteous and pleasant. We appreciate you as our customer and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead as well as delivering a nicely washed vehicle. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Excellent ! We chose this dealership based on a family members recommendation. We were not sorry! Our Salesman knew the car inside and out. He wanted to find the More

by JRWLOGHOME
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz, Tom Suchujad
Feb 22, 2017 -

Hoffman Honda responded

Hi JRWLOGHOME, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Robert and the team helped to find the right vehicle to suit all your needs and answered all of questions even after the sale. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. Thanks for your recommendation! We look forward to seeing you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 21, 2017

Great experience Robert was very helpful and knowledgeable. This was my first time buying a car and it was easy and comfortable. Would recommend to others for any car More

by KERRICE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Oleskewicz
Feb 22, 2017 -

Hoffman Honda responded

Hi KERRICE1, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Robert was very helpful, knowledgeable and ensured that the entire process was easy and comfortable. Thank you for your recommendation! See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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