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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

February 28, 2017

Excellent Service Greeted promptly upon arrival, check-in was efficient and car ready when promised. Waiting area was comfortable and had complementary coffee. Overall More

by PGLUCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 28, 2017 -

Hoffman Honda responded

Hello PGLUCH, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that you enjoyed our waiting area amenities and that our team ensured that the entire process was efficient and prompt. We value you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

I expected nothing less than terrific! On back for my 3rd car at Hoffman Honda. This time I was particularly impressed with the salesman, Jeff Berselli. He was kind, fun and knowledgeable a More

by valvitalo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Mar 09, 2017 -

Hoffman Honda responded

Hello valvitalo, Thank you for choosing Hoffman Honda and congratulations on the lease of your new CR-V! We apologize that your vehicle was not cleaned to our usual standard and appreciate you providing us with this feedback as we will use this to improve our process in the future. We are pleased to read that Jeff and the team were kind, fun, knowledgeable, and gave you straight forward advice and information on your lease. We appreciate you as our customer and look forward to seeing you again when you are in for your regularly scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 27, 2017

Great service David Biolo is our sales man. He served us with a Great services, Helpfully and No judgement. as we are foreigner and its our first car that we buy i More

by nnet4fb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, David Biolo
Feb 28, 2017 -

Hoffman Honda responded

Hi nnet4fb, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are happy to read that David Biolo and David Ezedine worked with you to find the vehicle that you were looking for within your price range. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 26, 2017

Service To Install Spoiler and Side Molding Made the appt. with Robert Gorski very personable on the phone. I told him I needed a loaner if at all possible and he said it wouldn't be a problem More

by robert9792
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia, Robert Gorski
Feb 27, 2017 -

Hoffman Honda responded

Hello robert9792, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that rob was very personable and provided you with a loaner vehicle, and that Anthony addressed your scratches and blemishes on the vehicle so that it was returned back to you looking great! Thank you for your recommendation and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 25, 2017

Great Service Mr. Covalli was the service writer for my latest visit to Hoffman. He is friendly, professional and knowledgeable. I am very happy with Hoffman Hond More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 27, 2017 -

Hoffman Honda responded

Hi GS, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Dan was friendly, professional, knowledgeable, and ensured that you were happy with the service completed. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 25, 2017

Great Service Always great service. Nice people. Clean waiting area with a good work station. Dan was great at keeping me informed during my visit. He was helpful More

by lisas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 27, 2017 -

Hoffman Honda responded

Hello lisas, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Dan and the team were nice, helpful, honest, and kept you up to date on the status of the repairs every step of the way. See you again at your next appointment! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 24, 2017

Warranty Repair Needed 2nd Warranty repair on pistons, at first was concerned as agent wasn't sure Honda would honor a second repair to a faulty part, but in the end More

by SCLARK4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 27, 2017 -

Hoffman Honda responded

Hello SCLARK4, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that our team made the necessary repairs to your pistons and ensured that it was covered under warranty. We appreciate you as our customer and we are here for you anytime you need us. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation management Specialist, Hoffman Auto Group. Driven by Trust.

February 24, 2017

Nice experience Very good Proactively found my battery issue and replaced it and since was in the factory warranty it was free of cost. The work was finished withi More

by NISHU.BABY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 27, 2017 -

Hoffman Honda responded

Hi NISHU.BABY, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team discovered the battery issue and ensured that it was replaced under warranty and in a prompt manner so that we could get you back out on the road again as soon as possible. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Tire Change It was a very efficient and friendly service experience. The waiting room was clean and very comfortable. I would recommend Hoffman Service to my frie More

by GlennConticello
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 24, 2017 -

Hoffman Honda responded

Hello GlennConticello, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that you enjoyed our waiting area and that our team provided you with an efficient and friendly service experience. Thank you for your recommendation and we look forward to seeing you again next time! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 23, 2017

Janetta always works around my schedule and understands I work late hours and accommodates accordingly. If I have to leave the vehicle for a few hours she ma More

by MWILBY860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 24, 2017 -

Hoffman Honda responded

Hi MWILBY860, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to read that Janetta was a pleasure to deal with and that she worked around your schedule to accommodate to you. We are here for you anytime you need us so anytime you have any further questions or service needs feel free to give Janetta or any of our other service advisors a call! See you again! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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