Hoffman Honda
Canton, CT
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Excellent Service Greeted promptly upon arrival, check-in was efficient and car ready when promised. Waiting area was comfortable and had complementary coffee. Overall Greeted promptly upon arrival, check-in was efficient and car ready when promised. Waiting area was comfortable and had complementary coffee. Overall great service visit. More
I expected nothing less than terrific! On back for my 3rd car at Hoffman Honda. This time I was particularly impressed with the salesman, Jeff Berselli. He was kind, fun and knowledgeable a On back for my 3rd car at Hoffman Honda. This time I was particularly impressed with the salesman, Jeff Berselli. He was kind, fun and knowledgeable and gave me straight forward advice and information. Love my 4th CR-V! I also love Hoffman service. The person who processed my lease agreement was also kind and gave me courtesy perks because I am a continuing and loyal customer .My only complaint is that the people doing the clean-up of a new vehicle should pay attention to detail. Lots of dirt on the car in places and some packing plastic still on levers below on the driver'side side. I expect a thoroughly clean and shiny new vehicle for the money. More
Great service David Biolo is our sales man. He served us with a Great services, Helpfully and No judgement. as we are foreigner and its our first car that we buy i David Biolo is our sales man. He served us with a Great services, Helpfully and No judgement. as we are foreigner and its our first car that we buy in USA. it's pretty difficult to buy a car with loan. But He and David Ezedine(finance) work really hard for us to get the car that we want. Everybody helps each other there. they don't ignore you even you are not their customer. they give you all knowledge what you need for your car. the most important thing is they don't suck your money. they don't push you to buy what you don't want. Thank you Hoffman for a great experience. More
Service To Install Spoiler and Side Molding Made the appt. with Robert Gorski very personable on the phone. I told him I needed a loaner if at all possible and he said it wouldn't be a problem Made the appt. with Robert Gorski very personable on the phone. I told him I needed a loaner if at all possible and he said it wouldn't be a problem at all. I brought the car in and then I dealt with Anthony Audia. I told him that there were a couple of scratches and blemishes on the car and I asked him if he would take care of them since I had the car less than a week. He told me he would take care of them no problem, Went back in the afternoon the car looked fantastic with the extra add ons and the scratches were taken care of. Great customer service. Highly recommend getting any service done at Hoffman, More
Great Service Mr. Covalli was the service writer for my latest visit to Hoffman. He is friendly, professional and knowledgeable. I am very happy with Hoffman Hond Mr. Covalli was the service writer for my latest visit to Hoffman. He is friendly, professional and knowledgeable. I am very happy with Hoffman Honda Service. More
Great Service Always great service. Nice people. Clean waiting area with a good work station. Dan was great at keeping me informed during my visit. He was helpful Always great service. Nice people. Clean waiting area with a good work station. Dan was great at keeping me informed during my visit. He was helpful and honest. More
Warranty Repair Needed 2nd Warranty repair on pistons, at first was concerned as agent wasn't sure Honda would honor a second repair to a faulty part, but in the end Needed 2nd Warranty repair on pistons, at first was concerned as agent wasn't sure Honda would honor a second repair to a faulty part, but in the end they did repair and did cover all costs. More
Nice experience Very good Proactively found my battery issue and replaced it and since was in the factory warranty it was free of cost. The work was finished withi Very good Proactively found my battery issue and replaced it and since was in the factory warranty it was free of cost. The work was finished within the estimated time. More
Tire Change It was a very efficient and friendly service experience. The waiting room was clean and very comfortable. I would recommend Hoffman Service to my frie It was a very efficient and friendly service experience. The waiting room was clean and very comfortable. I would recommend Hoffman Service to my friends and family. More
Janetta always works around my schedule and understands I work late hours and accommodates accordingly. If I have to leave the vehicle for a few hours she ma always works around my schedule and understands I work late hours and accommodates accordingly. If I have to leave the vehicle for a few hours she makes sure to have a rental so I don't have to take time off work. It's always a pleasure dealing with a her More