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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

March 03, 2017

Needed a new timing belt and left with just that, no add ons I have historically stayed away from dealerships for service because they often pressure you in to more than what you came for. Never had this experi More

by Busy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Mar 09, 2017 -

Hoffman Honda responded

Hello Busy, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team replaced your timing belt as well as provided you with a report of what work your vehicle may need in the future. We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Good Customer Experience Experience was very good. Had issues pairing phone with bluetooth and had gone without an appt. Issue was diagnosed and resolved in no time. Staff was More

by MOHIT_K_MAHAJAN
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 09, 2017 -

Hoffman Honda responded

Hi MOHIT_K_MAHAJAN, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that the team was friendly, professional, and addressed your concern with pairing your phone with the Bluetooth in your vehicle in a prompt manner. We appreciate you as our customer and look forward to seeing you again next time! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 03, 2017

Engine issues Anthony and his team was a pleasure to work with. Very patient and demanding when dealing with such a difficult warranty company, when trying to get d More

by TYEISHAJORDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Andreoli, Anthony Audia
Mar 09, 2017 -

Hoffman Honda responded

Hi TYEISHAJORDAN, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Anthony and the team were a pleasure to work with and worked hard to ensure that your warranty company would cover the repairs completed to your vehicle. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 02, 2017

Excellent diagnostics and repair Dan Cavalli was friendly, responsive, and eager to understand the service issue, and find a solution to the problem. Follow up was excellent. Qualit More

by RAYHANSEN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 09, 2017 -

Hoffman Honda responded

Hi RAYHANSEN3, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to read that Dan was friendly, responsive, and provided you with excellent follow up. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

general maintenance Consistent, reliable service. I had an appointment and I was promptly taken care of. I always drive away feeling as though the vehicle has been thor More

by kprivitera82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 09, 2017 -

Hoffman Honda responded

Hi kprivitera82, Thank you for trusting Hoffman Honda for your vehicle service needs. WE are pleased to read that our team addressed your concerns with your vehicle in a prompt manner so that we could get you back out on the road again as soon as possible. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

My only service center Ever since I moved to Connecticut, I have continued my Honda ownership by purchasing cars and having service at Hoffman Honda. I have had nothing but More

by MOCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 09, 2017 -

Hoffman Honda responded

Hello Marilyn, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team ensured that you have an exceptional experience at every visit and that you can count on them to ensure that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Wonderful service I arrived at 3:30 in the afternoon hoping for a servicing without an appointment. I was received with open arms and within one hour servicing was comp More

by SHARONSM222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 09, 2017 -

Hoffman Honda responded

Hello SHARONSM222, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that Dan and the team were able to get you in and have your service completed in a prompt manner so that we could get you back out on the road again as soon as possible! We appreciate you as our customer and are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

March 01, 2017

Oil Change Upon arrival, I was greeted and assisted promptly by the friendly crew at the service center. They gave me their undivided attention and attended to More

by LEONJM107
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Mar 09, 2017 -

Hoffman Honda responded

Hello LEONJM107, Thank you for trusting Hoffman Honda for your vehicle service needs. We are pleased to read that our team was professional, and attended to your vehicle’s needs to your satisfaction. We are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

Great Service - flexable and willing to work to my schedule I went into Hoffman for a battery warranty and they quickly addressed my needs including replacing the air bag. All with a very short wait time. More

by SSF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 28, 2017 -

Hoffman Honda responded

Hello SSF, Thank you for trusting Hoffman Honda with your vehicle service needs. We are pleased to read that our team addressed your concern with your battery warranty and airbag recall in a prompt manner. We are here for you anytime you need us so anytime you have any further questions or vehicle service needs feel free to give Anthony or any of our other service advisors a call! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 28, 2017

Great experience I am very pleased with the purchase of a new Accord at Hoffman Honda and, in particular, with the salesman, David Biolo. David inspires trust and conf More

by nlemcoff
Recommend Dealer
Yes
Employees Worked With
David Biolo
Mar 09, 2017 -

Hoffman Honda responded

Hi nlmcoff, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new Accord! We are happy to hear that David was very knowledgeable, easy to talk to, and made you feel like family! We appreciate you as our customer and we are dedicated to ensuring you have any exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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