
Hoffman Honda
Canton, CT
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Very pleasant and professional experience. Friendly and knowledgeable staff. Job completed on time and very reasonable. Friendly and knowledgeable staff. Job completed on time and very reasonable. More
Everyone is very friendly. .so? They sold me a vehicle, with"minor" cosmetic damage that "was repaired". No problem, right? Wrong. I get the car home and see the whole trunk doo .so? They sold me a vehicle, with"minor" cosmetic damage that "was repaired". No problem, right? Wrong. I get the car home and see the whole trunk door was off kilter, I bring it back..the sales manager and sales person tried to excuse it as to "oh honda back doors are always a little off".This was clearly more than that! They finally agreed to fix it, gave me a loaner for a few days. I pick up the 2022 crv, and the inside of the back door is...damaged. Sales woman tells me to "not freak out" about it...At this point, I am just sick of them and say fine, leave it. Today it was pointed out that my taillights are out..I have had this car for a couple of weeks. Why am I running for a car that is fairly new?? Honda certified used??After this issue gets resolved, I will NEVER do business here again. More
Service Advisor Jennifer was amazing. Couldn’t have asked for someone better. very attentive and shows her gratitude to her customers Couldn’t have asked for someone better. very attentive and shows her gratitude to her customers More
Hoffman Honda provide good service, they are very efficient in handling appointments, they are very-professional in regards to customer needs., efficient in handling appointments, they are very-professional in regards to customer needs., More
I really enjoyed my recent (in mid-July) sales experience working with Simon K. & Kim of the Hoffman Auto Group. Simon was fantastic in giving me a great deal for the 2023 Honda Civic I am now driving. They working with Simon K. & Kim of the Hoffman Auto Group. Simon was fantastic in giving me a great deal for the 2023 Honda Civic I am now driving. They were both extremely professional and friendly in keeping me updated as to when I could pick up the auto. Overall, it was a great customer experience on my part. As for the 2023 Honda Civic, a truly is a thing of beauty it certainly is wider than its predecessor, and it has so many practical and entertaining features within. Civics have come such a long way from what they used to be many, many moons ago. They are very much sedans today. Again, thank you to Simon and Kim for the great customer service you both provided. And thank you as well for delivering me a classy and a very practical car. Much appreciated, Hoffman Auto Group. More