Hoffman Honda

Great service. Janetta is very friendly and explained my cars issues with me so i understood what was going on. She is very prompt in returning phone calls service. Janetta is very friendly and explained my cars issues with me so i understood what was going on. She is very prompt in returning phone calls. More

they took trust out of their name it took 35 minutes to drop off the car, with an appointment. i asked for regular oil for my oil change, they gave me partial synthetic and charg it took 35 minutes to drop off the car, with an appointment. i asked for regular oil for my oil change, they gave me partial synthetic and charged me double. when i complained the next day to the manager he was eager to give me a full refund because they actually put regular oil in and charged me for synthetic. also, they suggested we change the brake fluid because, according to their computer, it hasn;t been done in the 7 years i've owned the car. Did they check the fluid i asked? NO they had not. is this a safety issue? it might be. i have owned several cars from HOffman. as soon as the warranties are up i go elsewhere to have the work done because they are so expensive. and now they are lying to me and don;t actually check the fluids. i find this extremely discouraging. i came in for an airbag recall. now i don;'t know if it is safe to ride in the passenger seat, because i dont know if the work was performed correctly. i know they did something because the glove box contents were all askew as he told me it would be. maybe its time for a Subaru or a Chevy. More

Great working with Robert O. and Elena. Robert was respectful of our needs and knew the vehicle inside and out. His knowledge, professionalism and enthusiasm for the product were key consid Robert was respectful of our needs and knew the vehicle inside and out. His knowledge, professionalism and enthusiasm for the product were key considerations in our decision to select a Honda and then to make our purchase at Hoffman. More

Great purchasing experience ! Jeff was very straightforward to work with. His knowledge of Honda and the CR-V we purchased was detailed and very helpful. In negotiating the purch Jeff was very straightforward to work with. His knowledge of Honda and the CR-V we purchased was detailed and very helpful. In negotiating the purchase price and trade-in there was none of the typical high pressure tactics or games. We agreed on a fair price and he locked it in. The car was located quickly and he was very thorough in ensuring that financing and insurance were taken care of. We strongly recommend him if you are interested in a Honda vehicle ! More

2017 Honda Civic Hatchback Purchase Robert is very friendly and made the buying experience a BEST... I will recommend him to my friends... He helped me with everything being this is my f Robert is very friendly and made the buying experience a BEST... I will recommend him to my friends... He helped me with everything being this is my first car... More

2017 HR-V purchase Kevin was great to work with. He was knowledgeable, and patient. I would recommend him to friends, and I would buy a car from him again. He was very g Kevin was great to work with. He was knowledgeable, and patient. I would recommend him to friends, and I would buy a car from him again. He was very good about giving us options for our purchase. Also wanted to thank Tom for making the financial process pretty faster and simple. Both Kevin and Tom took excellent care of us. More

prompt and professional Service Advisor Daniel Covalli was excellent. He was very professional and personable and answered all of my questions in a courteous and thorough Service Advisor Daniel Covalli was excellent. He was very professional and personable and answered all of my questions in a courteous and thorough manner. Because I waited for my car, Mr. Covalli made sure it was attended to promptly. I was very satisfied with my experience at Hoffman Honda. More

Excellent Customer Service The customer service is great, the reps take the time out to go over recommendations and never try to force you into anything. My appointments are no The customer service is great, the reps take the time out to go over recommendations and never try to force you into anything. My appointments are no longer than an 1hr and a half. More

expedient, courteous service The staff is courteous. The dealership is neat. The lounge area is comfortable. The service time was quick, but thorough. I appreciated access to W The staff is courteous. The dealership is neat. The lounge area is comfortable. The service time was quick, but thorough. I appreciated access to Wi-Fi, coffee/tea. More

Outstanding Customer Service My family has leased cars from Hoffman Honda for many years. On March 25, 2017, my father and I met with Jeff Berselli regarding a new leased vehicle My family has leased cars from Hoffman Honda for many years. On March 25, 2017, my father and I met with Jeff Berselli regarding a new leased vehicle. Although we have had the pleasure of being assisted by excellent salespeople at Hoffman Honda in the past, Jeff was by far the most outstanding salesman with whom we have worked. His professionalism, efficiency, attention to detail and personalized attention created a very positive experience. Follow up paperwork was mailed promptly, as well. I am very pleased with my new car and highly recommend Jeff Berselli and Hoffman Honda. Thank you! More