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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

April 18, 2017

pleasant experience process went smoothly, Simon was very helpful and was available when we arrived. I would recommend this dealership and the sales professionals at this More

by db
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Karikari
Apr 19, 2017 -

Hoffman Honda responded

Hi db, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Simon was helpful, professional, and ensured that the entire process was smooth. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 18, 2017

Hassle free Corey sold us our first Honda (at another dealership) in 2011 so it was a nice surprise to work with him again. We felt very comfortable at Hoffman Ho More

by garylord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Jimenez
Apr 19, 2017 -

Hoffman Honda responded

Hi garylord, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that you got the opportunity to work with Corey again and that he ensured that you felt completely comfortable. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 18, 2017

Good service The people at Hoffman were very professional, pleasant, and helpful. This was a regular service visit but I had a ding on the windshield and Anthony w More

by BURNSKAPUT
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 19, 2017 -

Hoffman Honda responded

Hello BURNSKAPUT, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that Anthony and the team were professional, pleasant, helpful, and even took care of your insurance call. We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2017

High interests loans It looks nice but just another dealer trying to sucker you into a used car with a high interest loan. I couldn't believe they wanted me to pay 13.9% o More

by Heatmizzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Torres
April 17, 2017

Certified Pre-Own Purchase Jeff was great. Pricing was OK. Was too bad I couldn't get initial price structure we agreed to earlier in day. Overall OK.Thanksm More

by jcordanijr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Berselli
Apr 18, 2017 -

Hoffman Honda responded

Hello jcordanjir, Congratulations on the purchase of your new vehicle! We apologize that we were unable to get you the initial price structure from earlier in the day; however we are pleased that Jeff was great to work with and that you had an overall good experience. We appreciate you choosing Hoffman Honda and look forward to seeing you again when you are in for your regularly scheduled maintenance. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2017

Read the fine print Clean, nice dealership and pleasant staff. Sales guy allegedly failed to tell the finance manager the final sales price we negotiated and the contract More

by Bdubrule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Miguel Torres
May 03, 2017 -

Hoffman Honda responded

Hi New Honda Owner, We apologize for the miscommunication that occurred between your brand specialist and the business office. I reached out to our Sales Manager, Brian Singer, and he informed me that he has refunded you the vin etch and VSI charges and that he has been in contact with you to ensure that we have addressed everything. We value you as our customer so I’m checking in to see if you still feel the same as your above review? Please let us know if there is ever anything further that we can do for you. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2017

Problems with a new vehicle The salesman was great and I bought 3rd Brand new car from this dealership. However, I got very bad experience after receiving the car which is scrap More

by MASARU501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David Biolo
Apr 28, 2017 -

Hoffman Honda responded

Hello MASARU01, Thank you for taking the time to provide feedback regarding your experience here at Hoffman Honda. Your comments, and the voices of all of our customers, are helpful for improving our processes. I reached out to our Sales Manager, Tom Gallant, and he informed me that we brought your vehicle to our body shop and repaired the damage to your satisfaction. We value you as our customer so please let us know if there is anything further that we can do for you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 17, 2017

Positive experience. Our salesperson Charles was very knowledgeable and friendly. The process went very smooth and I would definitely recommend this dealership to my fami More

by TMARIANI63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ijomah
Apr 19, 2017 -

Hoffman Honda responded

Hi TMARIANI63, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Charles was knowledgeable, friendly, and ensured a smooth process. Thank you for the recommendation! We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 17, 2017

Great service Service was efficient and well done. Waiting area was pleasant and welcoming. All services were completed and car was cleaned!! Pleased with all r More

by PESINOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 18, 2017 -

Hoffman Honda responded

Hello PESINOS, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that you enjoyed our waiting area amenities and that our team completed the repairs in a prompt manner and returned your vehicle back you cleaned! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 16, 2017

VERY FRIENDLY VERY VERY FANTASTIC DEALER AND SALES I was looking for a Blue CRZ EXL/NAV inquired thru Cars.Com the quick response to my inquiry and our Salesman Jeff was Very Very friendly explained t More

by JKPARSLEY76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEFANIE SAMUELSON, Jeff Berselli
Apr 18, 2017 -

Hoffman Honda responded

Hello JKPARSLEY76, Congratulations on the purchase of your new CRZ EXL! We are pleased to read that Jeff was friendly, explained all the features, and that you were able to take your new vehicle home the very same day! We appreciate you choosing Hoffman Honda and look forward to seeing you again when you are in for your regularly scheduled maintenance! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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