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Hoffman Honda

Canton, CT

4.7
1,772 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,772 reviews

April 20, 2017

Great experience Worked with Kevin from sales. Very thorough explanation of options for cars went over multiple choices and test drives. I took a few days to decide wh More

by Sarahsul98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Reyes
May 09, 2017 -

Hoffman Honda responded

Hi Sarahsul98, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Kevin provided you with a thorough explanation of all your options in a patient manner so that you could decide which vehicle would best suit all your needs. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 20, 2017

Friendly service I appreciate them being accommodating. Providing a loaner vehicle and extending the time in which I had it because I wouldn't be able to get there bef More

by ASAWYER1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harris
May 09, 2017 -

Hoffman Honda responded

Hello ASAWYER1973, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was friendly and accommodating. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Great service. Very pleasant, courteous and helpful. Thorough in explaining work done and future service needed. I am very satisfied dealing with Hoffman and would More

by LEEBEVERIDGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
May 09, 2017 -

Hoffman Honda responded

Hello LEEBEVERIDGE, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that our team was pleasant, courteous, and helpful. Thank you for the recommendation! We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

recommended 15000 mile service I am pleased with the service at Hoffman Honda, however, I am disappointed about some of the pricing. I do not understand why I am required to mention More

by BOMPANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 12, 2017 -

Hoffman Honda responded

Hello BOMPANE, Thank you for trusting Hoffman Honda for your vehicle service needs. It is our policy that our customers present any coupons they may have at the time of the write up so that our team can know which coupon the customer is using, as we can have several options available to the customer. I understand that our team honored the discount that you requested as a courtesy to you. We value you as our customer so please let us know if there is everything else that we can do to assist you. Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Oil Change I find that it is easy to book an appointment and once at the service center, I was treated professionally by Anthony who gave me a complete review of More

by FRAZIERSCOTT21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 19, 2017 -

Hoffman Honda responded

Hello FRAZIERSCOTT21, Thank you for trusting Hoffman Honda for your vehicle service needs. We are happy to hear that it was easy to book an appointment and that Anthony gave you a complete review on the status of your vehicle in a prompt manner. See you again at your next appointment! Kind Regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Pilot Service Great service and help from the staff, even though I eventually ended up paying over $700 when all I was expecting was a routine visit. Daniel was More

by cantellor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 09, 2017 -

Hoffman Honda responded

Hello cantellor, Thank you for trusting Hoffman Honda for your vehicle service needs and for providing us with your feedback about your recent visit. Your feedback as our customer is important and helps us to improve our processes in the future. We are here for you anytime you need us so let us know anytime you have any further questions or vehicle service needs! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 19, 2017

Outstanding!!! The entire experience was great.Both,Simon K.and Tom S. answered all my questions and were pleasant to work with.I appreciated all the help.Thank you! More

by CRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Karikari, Tom Suchujad
May 09, 2017 -

Hoffman Honda responded

Hi CRV, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Simon and Tom answered all your questions and were pleasant to work with. We appreciate you as our customer and are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2017

Great Experience I purchased a used vehicle from Hoffman Honda and I'm pleased to say my experience was AWESOME! Aside from the dealership being so clean the staff was More

by Karah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miguel Torres
Apr 19, 2017 -

Hoffman Honda responded

Hi Karah, Thank you for choosing Hoffman Honda and congratulations on the purchase of your new vehicle! We are pleased to read that Miguel was very accommodating and ensured that everything went as quickly as possible. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by trust.

April 18, 2017

Received more than I asked for I brought my low mileage Fit in for an oil change and that's what I received. The nice add-on's were an alignment check, brake pad thickness check, a More

by RCLARK1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 19, 2017 -

Hoffman Honda responded

Hello RCLARK1940, Thank you for trusting Hoffman Honda with your vehicle service needs. We are happy to hear that our team performed and oil change, alignment check, brake pad check, and vehicle wash, to your satisfaction! We are here for you anytime you need us and we are dedicated to ensuring that your vehicle is running safely and efficiently for the years ahead. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 18, 2017

The Best experience I have ever had with a dealership!!! Hoffman Honda has by far exceeded my expectations as being the best dealership I have ever had the pleasure of working with. My salesman, Simon Karik More

by Tina Ann LoRusso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ezedine, Simon Karikari
Apr 19, 2017 -

Hoffman Honda responded

Hi Tina, Congratulations on the purchase of your new HRV-EX! We are pleased to read that Simon went above and beyond to find you the right vehicle to suit all your needs and within your price range. We are also happy that David Ezedine helped with the financing process and was very positive and uplifting. Thank you for the recommendation! We appreciate you choosing Hoffman Honda and look forward to seeing you again when you are in for service! Sincerely, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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