Hoffman Honda

Very good Oil change timely and car wash a plus everyone very nice, always pleasant never pushy but informative. I like that I'm never pushed into doing work im Oil change timely and car wash a plus everyone very nice, always pleasant never pushy but informative. I like that I'm never pushed into doing work immediately when I can plan for it More

Financial Department Everything was fine until we got to the point of signing papers with the Financial contact. We felt pressured throughout the whole time we were wi Everything was fine until we got to the point of signing papers with the Financial contact. We felt pressured throughout the whole time we were with him. Our buy out figure was based on a much higher vehicle price than it should have been.Others dealers were significantly lower than Hoffman. Also, the rate per mile went from .15 to .20 cents and the Financial person was quick to let us know he only deals with what is on the form. Bottom Line is we felt the FP was only out to get as much out of us as he possibly could. It's a shame because our last Odyssey was purchased 15 years ago at Hoffman and we never had a bad experience. The Sales personnel were professional, answered all our questions with patience. More

Professional and service oriented Had trouble with a prior alignment. Anthony Audia went the extra step to arrange for a quick appointment, listened to my explanation and needs, assess Had trouble with a prior alignment. Anthony Audia went the extra step to arrange for a quick appointment, listened to my explanation and needs, assessed the issue, and corrected the problem. Not the first time that he has exhibited a professional approach and service oriented attitude. More

100% turn around After discussing my issue below with Jim and Alyssa they acted immediately. I understand that Issues arise, both Jim and Alyssa clearly addressed my After discussing my issue below with Jim and Alyssa they acted immediately. I understand that Issues arise, both Jim and Alyssa clearly addressed my issue with the desire and concern to rectify the problem immediately, with as little disruption to me as possible. As a result of their quick response, I'm am now 100% satisfied and would have no concern recommending servicing your vehicle at Hoffman Honda. Brought in my new Accord for splash guards. Pointed out that the drivers side spoiler had a tab that kept popping out. They put the rear guards on and then told me they ordered the wrong splash guards and I need to come back the next day. They also said they fixed the tap. When I got home the tab had popped again. I came back the next day and they switched the splash guards but said the tab was no good and they need to order one. Now I'm waiting for them to set up an appointment to go to my wife's place of business to install the tab. Perhaps giving us a trunk tray would compensate us for the major inconvience and allow us to recommend your dealship for service! "Maintaining a global viewpoint, we are dedicated to supplying products of the highest quality, yet at a reasonable price for worldwide satisfaction". Sales was great and can't really blame Alyssa for the installation problems. More

A1 service Great service: on time, done when said it would be, cleaned car, Hoffman waiting area in Canton is very pleasant, both the personnel in the drive up a Great service: on time, done when said it would be, cleaned car, Hoffman waiting area in Canton is very pleasant, both the personnel in the drive up and Anthony Audia were wonderful. More

better than others Went to Hoffman after having a terrible experience at another dealer. Hoffman was wonderful! Quickly diagnosed the problem, gave me a loaner, and go Went to Hoffman after having a terrible experience at another dealer. Hoffman was wonderful! Quickly diagnosed the problem, gave me a loaner, and got my repair done the same day. Will definitely go to Hoffman for servicing. More

Recall for Takata Airbag My service was for the Takata airbag recall. Visit was handled very professionally. Would recommend service there. Not a lot of people waiting for My service was for the Takata airbag recall. Visit was handled very professionally. Would recommend service there. Not a lot of people waiting for service on a Monday morning which was nice. More

Painless purchase experience, exceptional service I worked with Michanel Cutrone and Tom Suchujad for sales and finance. Michael was a pleasure to work with, knew his material and was on top of thing I worked with Michanel Cutrone and Tom Suchujad for sales and finance. Michael was a pleasure to work with, knew his material and was on top of things. Tom was also very nice, very down to earth and easy to talk to. He broke down all the paperwork and made it easy to understand. I highly recommend Hoffman Honda for anyone looking to buy a New or Pre-owned vehicle, and keep an eye out for these two guys. They're great. More

Efficient They were very helpful & efficient. Courteous prompt service. They even washed the car!! They remedied the tire issue to my complete satisfaction. Lig They were very helpful & efficient. Courteous prompt service. They even washed the car!! They remedied the tire issue to my complete satisfaction. Light finally went off hopefully for good More