Hoffman Honda

Sales Service- Simon Karikari Did not expect to purchase a car on my 1st visit. But we met Simon Karikari- and he did everything he could to close the deal on our 2017 Honda Odyss Did not expect to purchase a car on my 1st visit. But we met Simon Karikari- and he did everything he could to close the deal on our 2017 Honda Odyssey. Simon listened to us and took care of our needs to our satisfaction. We hope that that service will continue as we wait for the additional accessories that we requested get added on. More

Always a good experience at Hoffman I am always treated well and receive excellent service. Service hours are convenient. Customer waiting area is well-appointed. It's worth the trip to I am always treated well and receive excellent service. Service hours are convenient. Customer waiting area is well-appointed. It's worth the trip to the dealer because it's one-stop shopping: service, recall work, warranty work: it's all done here! More

Service Review Everything was done in a timely manner. Dan was most cordial and informative. Waiting room facilities are most adequate. I will be back for more serv Everything was done in a timely manner. Dan was most cordial and informative. Waiting room facilities are most adequate. I will be back for more service. More

Routine service Very good service, friendly, explained the things that need to be done , explained the options, tried to get everything done on time, waiting room is Very good service, friendly, explained the things that need to be done , explained the options, tried to get everything done on time, waiting room is comfortable More

Excellent customer service will keep us coming back! Having just moved to Avon, I'm so glad I found Hoffman Honda. Dan is by far one of the best Customer Service representatives I have ever encountered. Having just moved to Avon, I'm so glad I found Hoffman Honda. Dan is by far one of the best Customer Service representatives I have ever encountered. Great customer service and vehicle knowledge will keep us coming back! Thanks for everything Dan! You're an asset to your company! More

Simple and Pleasant Janetta made this visit very simple and easy. She took the time to give me quotes and allowed me to talk it over with my husband. She made the appoint Janetta made this visit very simple and easy. She took the time to give me quotes and allowed me to talk it over with my husband. She made the appointment fit m schedule and made the experience simple and pleasant! Thank you! More

Cannot depend on customer support! It's now been three weeks since reporting air conditioning problems with my 2010 CRV. I only have 75,000 miles on this vehicle. I had purchased an e It's now been three weeks since reporting air conditioning problems with my 2010 CRV. I only have 75,000 miles on this vehicle. I had purchased an extended warranty for $2100 when I bought this vehicle...only to find out that I was a month past my warranty expiration when I reported this problem . Also, apparently there was a shop notification issued and then re-issued years later, about air-conditioning clutch problems...and I was only a month beyond the expiration of that shop notification... which shows they had been experiencing air conditioning clutch problems right from the beginning. Mind you I never put in a claim for anything on the warranty at all. When I asked the Hoffman Honda people if there was any way they could work with me on this to reduce my exposure to the cost, being that it was only one month past the expiration. I was shuttled from here to there, I called supervisors I called the office of the president of Hoffman, etc. etc. only to be told that basically it was a month past warrantee and there was nothing that could be done. So much for working with their customers so much for support for the customers so much for all the promises that are made in advertising . Oh, and did I mention that I have purchased two Hondas from the Avon dealership over the past several years? If this is the way customers are treated, then I have no desire to go back or to tell my business associates and friends to go to Hoffman because you cannot count on them to do do the right thing for their customers. To be clear, my dissatisfaction is not with Tony Audia and Susan Lane who did all they could to be of help, nor the sales staff in general. Ken Green a very dissatisfied Hoffman customer. More

Always a good experience my quarterly visit to Hoffman Honda always goes well; Dan, my new service advisor was educated and professional; Went over all I needed to get and the my quarterly visit to Hoffman Honda always goes well; Dan, my new service advisor was educated and professional; Went over all I needed to get and then future service items that are covered by extended warranty; I always fee taken care of there More

Happy Customer I worked with Charles Ijomah at Hoffman Honda and he made the process enjoyable and seamless from start to finish. I highly recommend them and I am so I worked with Charles Ijomah at Hoffman Honda and he made the process enjoyable and seamless from start to finish. I highly recommend them and I am so happy with my certified 2014 CRV! More

Good Service I worked with Tom Gallant at Hoffman Honda and he made the service process seamless from start to finish. I highly recommend them and I am so happy wi I worked with Tom Gallant at Hoffman Honda and he made the service process seamless from start to finish. I highly recommend them and I am so happy with my Certified 2014 CRV! More