Hoffman Honda

I went to Hoffman since the year and make of car we wanted, in the price range we wanted was there. We meet Steve Riensmith (the salesman) who told us about the car and took us for a ride. Steve was t wanted, in the price range we wanted was there. We meet Steve Riensmith (the salesman) who told us about the car and took us for a ride. Steve was there for us throughtout the process and was extremely helpful- I would recommend him to anyone going to Hoffman Honda. We left to think about the car and did have a few concerns. Being a Honda with only 37,500 miles we chose to take the car uncertified which meant we would save some money-lower the cost of the car some . The Power train is still covered for seven years or 100,000 miles (engine etc.) The Sticking point ended up being the two front tires. I insisted on two new ones, even being uncertified and after a few talks to various people,they were replaced with new tires and the deal went through. My thanks to Steve and especially to two other fine gentleman who work there. Dwight is the Service Manager and cannot do enough for you to help you. They even wash your car when you come for service! Thank you Dwight- you ARE appreciated. And Bill- I think he is THE manager- Bill your talk and time you gave me were also appreciated and we both knew where we were coming from. Mission accomplished. No more needs to be said. Great car- good company More

we like the service at Hoffman and Nick is a great salesman. Plus we are big Honda fans. They have competitive pricing, and the .9% rate helps from Honda. Our experience of their service is very good, salesman. Plus we are big Honda fans. They have competitive pricing, and the .9% rate helps from Honda. Our experience of their service is very good, little on the high side, butb they do a great job. More

Great to see a sales staff be a Team and work together. TJ was out on monday when I picked up the car, but the rest of the team stepped up to make the delivery go smoothly. I had a fair unpressured experi TJ was out on monday when I picked up the car, but the rest of the team stepped up to make the delivery go smoothly. I had a fair unpressured experience. The "Get to know your Honda" seminar let me get more information on the car and meet more of the team. More

I bought my Accord from Nick Hanna, Nick is an awesome person to work with. He is honest, respectful and willing to do what ever it takes to help his customers. He truely cares about his work and the pe person to work with. He is honest, respectful and willing to do what ever it takes to help his customers. He truely cares about his work and the people he deals with. He made what has been in the past for me purchasing a car a very easy and smooth transaction and took care of everything. More

I was referred to Hoffman Honda by a friend of mine. Bill Dumont took great of me. Anton Smith was a great salesman and Drew White was great in Finace. I could not have asked for better service. I wo Bill Dumont took great of me. Anton Smith was a great salesman and Drew White was great in Finace. I could not have asked for better service. I would definitely consider buying all my cars from them and I would definitely recommend a friend to their dealership! Great Job Bill, Anton and Drew! More

Dan was super accomodating and extremely knowedgeable about his product, which is very rare these days. He was honest with us and took his time to make sure that we weren't rushed to make a decision. I about his product, which is very rare these days. He was honest with us and took his time to make sure that we weren't rushed to make a decision. I would definitely recommend Dan and Hoffman to my friends. More

TJ was a great salesperson, was very helpful and also responsive. What actually impressed us the most, was the fact that not only did he send a thank-you letter in the mail, but it was clearly a "persona responsive. What actually impressed us the most, was the fact that not only did he send a thank-you letter in the mail, but it was clearly a "personally written" letter. We have never received a thank-you letter, ever, for our purchase of a vehicle, but TJ took the time to not only send one, but send his own thoughts and appreciation. More

Do not deal with Hoffman Honda especially salesman Anton Do not deal with Hoffman Honda especially salesman Anton Smith! Monday of this week I call Hoffman Honda in Simsbury, CT to inquire about the only Do not deal with Hoffman Honda especially salesman Anton Smith! Monday of this week I call Hoffman Honda in Simsbury, CT to inquire about the only Acura they had on their website. I was told, the car had a deposit on it but had not yet sold and if it fell through they would call me. This Saturday morning at 8:30am (way to early) I received a call that woke me up. It was Anton and he said the deal on the Acura fell though and I could come down at 3pm to look at the car. I am 1 ½ hours away so I told him I had to rearrange my day and would call him back to confirm. Later that morning I called him back and left a message confirming I would be there around 3pm. At 2:30pm I received a call from Anton saying he saw my call but did not bother to listen to the message. I told him I was about an hour away. I arrive at the dealer and found Anton immediately, he was in the middle of something so he said hold on a minute. After 10 minutes of just standing there being ignored by him, I asked him where on the lot I could find the car. He would not answer the question and again said just a “one minute.” After another 5 minutes of being ignored I found him again and told him explicitly I was not leaving, but was going to go outside to browse the lot and look for the car. After looking for the car for 15 minutes with no luck, I went back inside and found Anton now on the phone with another customer (he had never bothered to look for me outside). After waiting in front of his desk for another 10 minutes he got off the phone and walked right past us and serviced another customer. I politely told him we were now in a hurry and he said “32 seconds.” Five minutes later (over 45 minute after first talking to him face to face), Anton finally came over to us. I asked again to see the car and he said “oh it sold but we have this Honda over here…” I then asked him why he did not bother to call me to tell me the car had sold and he said he was “too busy”. I then asked why he didn’t tell me the car had sold when we first walked into the dealer over 45 minutes ago. The look on Anton’s face said it all, he just wanted to sell me any car. Anton then fully admitted that he knew the car was sold before we even walked into the dealership. So not only did he not bother to call me or tell me when he spoke to me at 2:30pm, but he then hung us out to dry for almost an hour in the dealership. We immediately walked out of the dealer. I seriously doubt the Acura was even available again and in my opinion he used it as bait and switch to get us down there. Cannot believe a salesman thinks my time (3+ hours) was worth nothing and would be so disrespectful. The sales manager, William Sam, did not seem to care either. Please be wary of Mr. Bowtie Anton Smith and Hoffman Honda! More

Dan Gardner is an asset to the Hoffman Auto Group's Sales Team. He made everthing happen for me the way I wanted, and when I wanted SEAMLESSLY. I look forward to the same professional treatment I got from Team. He made everthing happen for me the way I wanted, and when I wanted SEAMLESSLY. I look forward to the same professional treatment I got from Dan in Sales in the years to come for the maintenace of my new Honda Fit Sport at Hoffman. Thank you! More

When I first came to the dealership, I didn't know what kind of experience I was going to have. I had the advantage of working with TJ and can say nothing negative about him or his work ethic. He was very kind of experience I was going to have. I had the advantage of working with TJ and can say nothing negative about him or his work ethic. He was very polite, straight to the point and he made a stressful time in my life very easygoing. I have now gone back for a service and still then I received a very professional and welcoming experience. I would highly recommend not only TJ, but also Hoffman Honda to anyone I know that is interested in a new car! More