Hoffman Honda
Canton, CT
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my car took much longer than predicted. however, the service people were very nice and helpful. i got the promise of a free detail for my trouble. i was very impressed by the service rep...her apologie service people were very nice and helpful. i got the promise of a free detail for my trouble. i was very impressed by the service rep...her apologies and great service are the reasons i will return and reccommend this Honda dealership to others. thank you andrea scafuri ps....i am however not happy with the end of this review. it makes it too difficult to leave the site. too many requirements More
Janetta and Honda were wonderful. They were concerned for my safety due to loss of breaks and treated me with fabulous service. Janetta understood all my concerns and was extremely helpful. Arranging me tran my safety due to loss of breaks and treated me with fabulous service. Janetta understood all my concerns and was extremely helpful. Arranging me transportation and future services. I would highly recommend Janetta and Hoffman to anyone who is in need of Honda service. After being their loyal customer for 7 years I will not go anywhere else. More
The ridgeline came in for complete detailing. The outcome was beautiful with one issue that needed to be corrected. Rocky stepped in to make sure the final job was perfect and to my complete satisfa outcome was beautiful with one issue that needed to be corrected. Rocky stepped in to make sure the final job was perfect and to my complete satisfaction. He really went beyond to make sure we were completely satisfied, and I am. The experience was very positive overall. Special thanks to Rocky, and Yolande did a great job with her highly professional and friendly customer service. Cheryl Luisi More
I came in to have a key recoded, and the service staff ended up working for two hours to finish the job and clear up some problems that they found. In addition, they did an inspection that had been order ended up working for two hours to finish the job and clear up some problems that they found. In addition, they did an inspection that had been ordered by Honda and that I had forgotten to schedule. Throughout, Rocky Subramani was extremely helpful and friendly. In the past I have gone to dealership service centers and they have tried to upsell me on all sorts of additional work, but Hoffman was focused on taking care of the work I needed done. In short, I would recommend Rocky to anyone with a Honda who needs work done on it. More
Excellent efficient service. Employees were helpful. Having a loaner car made a huge difference! My car was towed in and I was immediately helped and supplied a replacement car. Communication from Ja Having a loaner car made a huge difference! My car was towed in and I was immediately helped and supplied a replacement car. Communication from Janetta was outstanding. She was courteous and kept me in the loop. Thanks. More
went to Hoffman Honda for an oil change and received excellent service - Rocky the service advisor is an outstanding employee and I am a very satisfied customer excellent service - Rocky the service advisor is an outstanding employee and I am a very satisfied customer More
My first visit to this dealership. The entrance is very customer friendly. I was greeted right away, and sat with Rocky the service advisor to explain what I wanted/needed. I made an appointment and drop customer friendly. I was greeted right away, and sat with Rocky the service advisor to explain what I wanted/needed. I made an appointment and dropped the car off the night before. I heard from Rocky mid morning about needing an alignment also, which I approved. Picked up the car at 4pm. Two parts had to be ordered so will be back once those are available. A very good experience. More
Tom made every effort to make this process smooth and less stressful. He spent a lot of time going over the vehicle with me on delivery. The vehicle was very well prepped. WE look forward to continuing less stressful. He spent a lot of time going over the vehicle with me on delivery. The vehicle was very well prepped. WE look forward to continuing as Hoffman customers in the years ahead. Big difference from our experience at our last dealership. More
I have been having service at Hoffman Honda for more than 20 years. I think that is the best testimonial. The good service enabled me to sell my previous 14 year old Honda for a very good price 20 years. I think that is the best testimonial. The good service enabled me to sell my previous 14 year old Honda for a very good price More