Hoffman Honda
Canton, CT
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Service Call First for Rear Brake Pads & Rotors. I went in to have the rear brake pads done & rotors. Dan was my service guy. I then went to see Robert O. to see what he could offer for my car & to I went in to have the rear brake pads done & rotors. Dan was my service guy. I then went to see Robert O. to see what he could offer for my car & to get me into a new Honda CR-V. He let me test drive the black one & did all that he could to work out a plan for me to drive a new car with my car as a trade-in. He was very courteous & walked me through the car & what the dealership could do to help me out. At this time, I'm unable to do the new payments because of other debt that I need to take care of first. I will also need to get a car for my husband first since he needs a better vehicle more than I do. I plan on returning to get him a Honda Civic, probably in the next year or two. I'm looking forward to working with Robert O. again in the future. I take my Honda CR-V to your dealership because I'm well taken care of. I enjoy all the staff in service also. More
Great experience I brought my CR-V in without Saturday am appointment. Needed bulbs for brake lights. Rocky as usual was super friendly, helpful and energetic. Added a I brought my CR-V in without Saturday am appointment. Needed bulbs for brake lights. Rocky as usual was super friendly, helpful and energetic. Added an oil change to the visit. Watched some TV, read a magazine and car was ready in a reasonable amount of time, especially since I had no appt. Rocky is a huge asset to Hoffman. More
Great service This was my first time going to a Hoffman Honda and was impressed. When my Honda Odyssey which I bought in California started having problems I wasn' This was my first time going to a Hoffman Honda and was impressed. When my Honda Odyssey which I bought in California started having problems I wasn't sure where to go. I called Hoffman Honda and talked with Dan about the problem and 30 minutes we were in the shop. THroughout the process Dan kept us informed what was going on, was extremely helpful and just great to work with. When the car was ready I was out of town so they even sent out a shuttle to pick up my wife to get the car. Very detail oriented and loved the experience! More
hoffman honda service dept very helpful, quick service- convenient suggestions on how to keep car running at its best- rocky is very knowledgable about Honda cars, products, a very helpful, quick service- convenient suggestions on how to keep car running at its best- rocky is very knowledgable about Honda cars, products, and service. More
Rocky was personable and explained everything I needed to know about the service. He was clear and was honest which is important to me. I was appreciative of the coupons available which made the pric know about the service. He was clear and was honest which is important to me. I was appreciative of the coupons available which made the price very reasonable and competitive. The time it took for the service was pretty much as stated. Rocky is someone I would like to work with for future car questions and needs. Thank you. More
My visit was for a recall. I was expecting to be there a minimum of 3 hrs based on the conversation that I had when scheduling the appointment because I was scheduling it for a Saturday. Instead I was there minimum of 3 hrs based on the conversation that I had when scheduling the appointment because I was scheduling it for a Saturday. Instead I was there for only an hour and a half which was a very pleasant surprise. More
I always ask for Rocky when I need to bring my Honda in for service. As usual, he has given me excellent customer service. He is always punctual, pleasant and fair. for service. As usual, he has given me excellent customer service. He is always punctual, pleasant and fair. More
I was immediately greeted when I drove into the garage for service and I was waited on very quickly. Everyone was very friendly and professional. Juan Olivo, my service rep, was also very helpful, frie for service and I was waited on very quickly. Everyone was very friendly and professional. Juan Olivo, my service rep, was also very helpful, friendly and professional. He kept me apprised of the timing for completion of service and he answered all of my questions at the end of service. I would definitely recommend Hoffman Honda service. Sincerely, Donna Gesualdi Honda CRV More
Hello Dwight, Great to hear from you. My service Hello Dwight, Great to hear from you. My service experience was good your new guy is very pleasent and I enjoyed working with him. I feel he is a Hello Dwight, Great to hear from you. My service experience was good your new guy is very pleasent and I enjoyed working with him. I feel he is a great assett to the company as his personality is great. Thank you for reaching out to me. Sincerely Harlene More
Always friendly and honest, I trust Rocky to always be truthful and fair with me. Wouldn't willingly go anywhere but Hoffman! Thanks for the service. (Also, I really wish it wasn't necessary to write the truthful and fair with me. Wouldn't willingly go anywhere but Hoffman! Thanks for the service. (Also, I really wish it wasn't necessary to write the narrative piece to these reviews to have the review accepted. You might want to consider making it optional.) More