Hoffman Honda

Robert Gorski I worked with Robert in service and he was the most wonderful service employee I have ever worked with! He was so cheerful and clear and helpful I lov I worked with Robert in service and he was the most wonderful service employee I have ever worked with! He was so cheerful and clear and helpful I loved working with him and will recommend him and Honda service to everyone. More

Great Experience with Jeff Berselini Jeff was very helpful, friendly, and polite. He worked fast and the negotiations were quick and completely painless. I am very pleased with my purchas Jeff was very helpful, friendly, and polite. He worked fast and the negotiations were quick and completely painless. I am very pleased with my purchase and I would highly recommend Jeff to anyone who is looking to purchase a car. Thank you very much Jeff! - Paula More

Problem unsaved, but working on it We purchased a new Civc that had developed some software problems. The service people contact HONDA tech support and they not that this problem was ha We purchased a new Civc that had developed some software problems. The service people contact HONDA tech support and they not that this problem was happening to other customers. They said that they are working on a "patch" and would get in touch with us as soon as it was available. Meanwhile they offered a temporary "fix." The problem was the radio turning itself off intermittently, so that it was far from vital. More

Vehicle service Friendly service. It is a nice touch to have your car washed with service. The waiting area is very accommodating with a charger station and coffee s Friendly service. It is a nice touch to have your car washed with service. The waiting area is very accommodating with a charger station and coffee service. However it does take long time from start to finish for a oil change. Appointments are readily available More

The reception person was very rude The reception person tried to send me away as I do not have an appointment , when I reminded him with the express service they promote , he said they The reception person tried to send me away as I do not have an appointment , when I reminded him with the express service they promote , he said they are very busy it was about 12:30 and they close at 6 PM when I asked to speak to a manger he got me in huffing and puffing the the service person tried to sell me a 300 $ service without any explanations , when I told him i only here for the Oil change I waited more than 2 hours for a simple oil change More

tricked and Too Long The basic oil service and tile rotation I was to have was quoted to be one hour. I arrived at 9:45 and my car was not ready until 2:15. I always fe The basic oil service and tile rotation I was to have was quoted to be one hour. I arrived at 9:45 and my car was not ready until 2:15. I always feel like they try to upsell me with horror stories of gloom and doom and terrible safety issues. I do not feel like I trust them and always feel tricked. More

service Anthony was very helpful, friendly, and efficient. I had to request a change for picking up my vehicle. Anthony responded quickly and had my car ready Anthony was very helpful, friendly, and efficient. I had to request a change for picking up my vehicle. Anthony responded quickly and had my car ready an hour before. More

Customer I have to say in today's world of retail it's hard to find a place that makes you feel like the customer. When I left a very good feeling that every I have to say in today's world of retail it's hard to find a place that makes you feel like the customer. When I left a very good feeling that everything was done right. More

Easy and painless I'm very pleased with the experience I had at Hoffman. The staff was very professional and did not make the bargaining process uncomfortable. I would I'm very pleased with the experience I had at Hoffman. The staff was very professional and did not make the bargaining process uncomfortable. I would recommend Hoffnan and they will be my "go to" dealer. More

Terrific Service provided by Janetta Marrero I brought my Honda Pilot in for fluid changing as well as Head Light Restoration and Janetta Marrero did a fabulous job of informing me of all service I brought my Honda Pilot in for fluid changing as well as Head Light Restoration and Janetta Marrero did a fabulous job of informing me of all services and the costs associated with them prior to having them done. She provided excellent service and went above and beyond my expectations. Having just moved from the Southwest to Connecticut, I am happy to find that Hoffman Honda delivers the quality of service that we have all come to know with owning a Honda vehicle. More