
Hoffman Honda
Canton, CT
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As always, great service. When our Civic Hybrid's IMA battery started to give out, I took it in to Hoffman for service, although the car was bought years ago in another state. When our Civic Hybrid's IMA battery started to give out, I took it in to Hoffman for service, although the car was bought years ago in another state. They saw me quickly, assessed whether I needed a new battery and whether mine qualified for the extended warranty that would make it free for me to replace. They got me back in as soon as they had the new battery, and they arranged a shuttle ride for me to/from home. Everyone was friendly and professional, from Anthony to the drivers running the shuttle. More
Service I brought my new Honda in for service. They were able to fit me in with one days notice. The service associate was very friendly and knowledgeable. Gr I brought my new Honda in for service. They were able to fit me in with one days notice. The service associate was very friendly and knowledgeable. Great overall experience. More
Good attention to your car. Hoffman Honda handles my service visit effectively and professionally. The service rep is polite and gets to the point about what I need in my service Hoffman Honda handles my service visit effectively and professionally. The service rep is polite and gets to the point about what I need in my service visit, and he reminds me of periodic maintenance that is coming due and any issues that turned up during the visit (such as brake pads getting low and needing to be replaced soon). The end result is the visit is pleasant and my car stays in good shape. More
Beyond helpful Janetta Marrero is the reason for the high rating. She went above and beyond to help me and was wonderful about communicating with me through the ent Janetta Marrero is the reason for the high rating. She went above and beyond to help me and was wonderful about communicating with me through the entire process. More
Positive Experience I was taken promptly upon arrival and greeted in a courteous, helpful manner. My service advisor was very professional, explaining everything to be in I was taken promptly upon arrival and greeted in a courteous, helpful manner. My service advisor was very professional, explaining everything to be in a courteous and understanding way. He answered all questions to my satisfaction. All repairs were completed in a timely fashion, along with washing the car. The waiting area was clean and comfortable. I had a very positive experience from start to finish. More
satisfied The service has always been satisfactory and dealership is convenient and I am happy with the Honda Accord. I looked at other makes and am glad I pur The service has always been satisfactory and dealership is convenient and I am happy with the Honda Accord. I looked at other makes and am glad I purchased the Honda. More
Superb service department Anthony was my service advisor who was extremely informative and kept me updated on the status of my car. Am very pleased with the care and concern f Anthony was my service advisor who was extremely informative and kept me updated on the status of my car. Am very pleased with the care and concern for their clients. More
Professional, informative and efficient It was a pleasure having my new Honda CRV serviced on Monday. Right from the moment I pulled into garage, met Anthony Audia and completed paperwork. It was a pleasure having my new Honda CRV serviced on Monday. Right from the moment I pulled into garage, met Anthony Audia and completed paperwork. Questions were answered and from beginning to end It was personal service and professional. Keep up the great service and we'll recommend Hoffman's Honda....after all, a good automobile needs good maintenance...I love driving my Honda CRV! More
Flat tire Great service! I appreciated the prompt attention and care. Service team got me in first thin the morning and I was out within an hour and a half. Great service! I appreciated the prompt attention and care. Service team got me in first thin the morning and I was out within an hour and a half. More
Personable, professional I just bought a new car from Eric Diaz and he was great. Was helpful, knowledgeable, very personable and not pushy at all, which I really appreciated. I just bought a new car from Eric Diaz and he was great. Was helpful, knowledgeable, very personable and not pushy at all, which I really appreciated. I bought cars from this dealership and always use them for service...it's been more than 10 years now and I still love them. They are awesome. Anthony Audia was my service advisor this time and he was extremely helpful and prompt with getting the service done within the time I requested. More