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Hoffman Honda

Canton, CT

4.7
1,788 Reviews
When you choose HoffmanHonda, you're choosing the dealership with the highest number of cumulative reviews of any dealer group in Connecticut. What makes us stand out? Our commitment to providing you the best service possible. With every service appointment, you'll receive a video inspection from your technician, showing you exactly what the issue is and how they'll fix it. Have you heard aboutHoffman at Home? It's our car shopping program that lets you complete every part of the car-buying process online. In store or online, Hoffman Hondais here to help.
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40 Albany Turnpike

Canton, CT

06019

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Showing 1,788 reviews

February 02, 2016

Excellent price & phenomenal customer service I was very satisfied with the service I received on my Honda Element. The multi-point vehicle inspection was quite descriptive, I even received a pack More

by LNSCHAEF25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2016 -

Hoffman Honda responded

Hello LNSCHAEF25, Thank you for choosing Hoffman Honda service! Robert is always happy to ensure your Element is running efficiently and you are well informed on its status. We appreciate you sharing your story with others and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

FIRST 5000 MILE SERVICING. Polite, courteous, and efficient. Explanation of work performed complete and recommendations made for next 10,000 mile servicing. Pleased with appoi More

by SUSIBROC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 22, 2016 -

Hoffman Honda responded

Hi SUSIBROC, Thank you for choosing Hoffman Honda for your first 5k mile service. Our service team is dedicated to ensuring your experience is excellent and your vehicle is running beautifully. We look forward to seeing you again at you 10,000 mile service appointment. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

Quick & Knowledgeable Arranged a drop off service that was quick and convenient! Also elected to have a few other services completed after speaking with my service advisor. More

by HF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2016 -

Hoffman Honda responded

Hi HF, Thank you for trusting Hoffman Honda service to get you back on the road quickly and safely. We are glad to hear Robert and his team addressed your concerns and we look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

Professional Service Rob dealt with the service questions I had efficiently and advised about additional service in the next visit that are important to maintaining my Hon More

by VICB341
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2016 -

Hoffman Honda responded

Hello VICB341, We appreciate your feedback on Robert and are pleased to hear that your visit was efficient. We look forward to seeing you again and servicing your vehicle. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

Best Car Buying Experience in 20 Years Clean, warm, and engaging - from the cars outside, to the facility inside, and the staff. Having a toddler room makes waiting a breeze, the bathrooms More

by ELM625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Singer, David Ezedine, Alan Katz
Feb 22, 2016 -

Hoffman Honda responded

Hello ELM625, Thank you for sharing your best car buying experience in 20 years. We value what our customers have to say and are pleased to read you enjoyed our children's playroom, bathrooms and refreshments. Let us know anytime you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

B16 Service for 2015 Pilot Service Rep was very polite, knowledgeable and described all the work that was going to be done. Hoffman service center discount coupons helped low More

by TARAS.PALUCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Feb 22, 2016 -

Hoffman Honda responded

Hi TARAS.PALUCH, Thank you for trusting Hoffman Honda to keep your Pilot well maintained and running most efficiently. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2016

Quick service! Went for oil change and tire rotation. Very quick service. I had hoped for a loaner for the hour but when I asked in making the appt. was told that lo More

by EMMALEE_SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 12, 2016 -

Hoffman Honda responded

Hello EMMALEE_SMITH, Thank you for choosing Hoffman Honda service for your vehicles oil change and tire rotation. We are pleased to read your visit was quick and efficient. Thank you for sharing your story and we look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2016

Efficient Service Service was efficient, courteous and cost effective. My car was taken right in when I arrived and was ready within a short time. Was provided a servic More

by LEECRANFORDJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 12, 2016 -

Hoffman Honda responded

Hi LEECRANFORDJR, We are pleased to read your visit was efficient, quick and cost effective. Your satisfaction is extremely to our team and we are always here to ensure your vehicle is running beautifully. Thank you for choosing Hoffman Honda. See you soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2016

Friendly service advisor makes a big difference Gave Mr. Gorski five stars for being extra friendly and sociable. Made the experience at the dealership very tolerable. Also keep the free coffee goin More

by 3Lzepqueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 12, 2016 -

Hoffman Honda responded

Hi 3Lzepqueen, Thank you for letting us know about your 5-star experience with our advisor Robert. We strive to ensure your visit is excellent and there is always fresh coffee for you. Thank you for choosing Hoffman Honda service. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 01, 2016

"Make sure you ask for the right service advisor!" My husband and I use the dealership to service our Honda's frequently. We usually deal with either Matt or Rob and I would strongly recommend either a More

by ewinston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero, Matt Gallicchio, Robert Gorski
Feb 18, 2016 -

Hoffman Honda responded

Hello ewinston, Thank you for choosing Hoffman Honda service! We are committed to providing the highest level of customer service and the description of your last visit does not sound like the standard we uphold at our Honda store. We apologize for the frustration you experienced and appreciate you sharing your feedback as we are continuously looking to improve our process. We appreciate you and are always here to ensure your vehicle is running safely and efficiently. See you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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