
Hoffman Honda
Canton, CT
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In and out in about an hour Was in for scheduled oil change. All taken care of in about 1 hour, including free car wash. Very professional and courteous staff. Very pleased. Was in for scheduled oil change. All taken care of in about 1 hour, including free car wash. Very professional and courteous staff. Very pleased. More
The experience is great Service is great and the details to explaining concerns is appreciated. Been servicing my cars at Hoffman now for 4years and it his consistently good Service is great and the details to explaining concerns is appreciated. Been servicing my cars at Hoffman now for 4years and it his consistently good. More
Oil Change Quick and efficient. Great place to wait for you car and get some work done. It is always a good experience to get any work done on my car here. Quick and efficient. Great place to wait for you car and get some work done. It is always a good experience to get any work done on my car here. More
Problem not fixed to my satisfaction The issue with my transmission is still as it was when I initially brought it in even after computer reprogramming was updated,and various parts were The issue with my transmission is still as it was when I initially brought it in even after computer reprogramming was updated,and various parts were replaced. I was told "you'll have to live with it". I get a shudder when I am driving in the 1000 to 1500 rpm. This is not acceptable. I was also told to " come in and drive another crv, it will do the same thing." More
Honda Pilot service Hoffman service is great! Fast and friendly. They work with you on what you need to do when. They make you feel comfortable and are not judge mental. Hoffman service is great! Fast and friendly. They work with you on what you need to do when. They make you feel comfortable and are not judge mental. More
Civil Civic purchase Ms. Sarah Klass provided exceptional service for our daughter who bought a car last year, so we went to Hoffman when we needed a new car. We were hop Ms. Sarah Klass provided exceptional service for our daughter who bought a car last year, so we went to Hoffman when we needed a new car. We were hoping to deal in Sales with Sarah, but she has moved to the finance department, so Mr. Mark NewComer was our man. Mr. NewComer is patient, friendly, attentive, energetic and knowledgable. He carefully listened to our needs and wants and came up with the perfect car for us, making sure that the car was a good fit. Ms. Klass, a warm and engaging person, handled the paperwork for the transaction. She was efficient and thorough, and made sure we were aware of and comfortable with the myriad details of the transaction. If this car ever wears out we will come back if we can deal with Ms. Klass and Mr. NewComer. Further, and with no reflection on Ms. Klass or Mr. NewComer, the trade value offered for our 2003 Accord was disappointingly low and considerably less than KBB. Maybe we could have asked Mr. NewComer to try to negotiate with management for an increase, but we are not bargainers, and accepted the fair price on the new car. More
Best Car Buying Experience in 20 Years Clean, warm, and engaging - from the cars outside, to the facility inside, and the staff. Having a toddler room makes waiting a breeze, the bathrooms Clean, warm, and engaging - from the cars outside, to the facility inside, and the staff. Having a toddler room makes waiting a breeze, the bathrooms are not claustrophobic, and the refreshments don't feel like an after thought. The staff are caring and attentive. I felt like family before I sat down. And I will be going back again for our next vehicle. More
Professional Service Rob dealt with the service questions I had efficiently and advised about additional service in the next visit that are important to maintaining my Hon Rob dealt with the service questions I had efficiently and advised about additional service in the next visit that are important to maintaining my Honda in top condition. I received outstanding service in my visit. More
FIRST 5000 MILE SERVICING. Polite, courteous, and efficient. Explanation of work performed complete and recommendations made for next 10,000 mile servicing. Pleased with appoi Polite, courteous, and efficient. Explanation of work performed complete and recommendations made for next 10,000 mile servicing. Pleased with appointment timeliness, customer accommodation and post-servicing explanation More
Excellent deal with Great service! I have been a part of the Hoffman family before but had gone to other dealership recently. I came into Hoffman hoping for a deal that I couldn't refus I have been a part of the Hoffman family before but had gone to other dealership recently. I came into Hoffman hoping for a deal that I couldn't refuse and that's exactly what I got. They beat the price that I was given by another dealer and I drove out of there with my new van! Thanks. More