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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

February 03, 2016

In and out in about an hour Was in for scheduled oil change. All taken care of in about 1 hour, including free car wash. Very professional and courteous staff. Very pleased. More

by MJDEROSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 22, 2016 -

Hoffman Honda responded

Hi MJDEROSA, Thank you for trusting Hoffman Honda for your vehicle's oil change. We are dedicated to providing excellent and efficient services as well as delivering a nicely washed vehicle. We look forward to seeing you again next time. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2016

The experience is great Service is great and the details to explaining concerns is appreciated. Been servicing my cars at Hoffman now for 4years and it his consistently good More

by PETRAORTIZ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 22, 2016 -

Hoffman Honda responded

Hi PETRAORTIZ, Thank you for continuing to trust Hoffman Honda service for the past four years. We appreciate your customer loyalty and are here to ensure your vehicle is running safely and efficiently. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2016

Oil Change Quick and efficient. Great place to wait for you car and get some work done. It is always a good experience to get any work done on my car here. More

by SDONNELLY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Feb 22, 2016 -

Hoffman Honda responded

Hi SDONNELLY0, Thank you for choosing Hoffman Honda for your recent oil change. Any time you have maintenance needs or questions please feel free to give Daniel or any of our service advisors a call. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2016

Problem not fixed to my satisfaction The issue with my transmission is still as it was when I initially brought it in even after computer reprogramming was updated,and various parts were More

by CATHYV.HIC01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Gorski
Feb 17, 2016 -

Hoffman Honda responded

Hello CATHYV.HIC01, Thank you for choosing Hoffman Honda service and providing your feedback on your recent experience. I have been made aware by our Honda service department that there are currently three repairs recommended by the manufacturer depending on the specific concern to address the vibration you have described. Your service technician performed all possible repairs to address your concern. The vibration you are experiencing is a normal characteristic of the new CVT transmission Honda has incorporated into the CRV. Our service department is committed to ensuring your vehicle is running safely and efficiently. Dwight Dery, our Service Manager is continuously staying updated on the situation and if any additional solutions become available we will be sure to contact you. We appreciate you and are happy to assist with any further questions. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2016

Honda Pilot service Hoffman service is great! Fast and friendly. They work with you on what you need to do when. They make you feel comfortable and are not judge mental. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2016 -

Hoffman Honda responded

Hello Customer, Thank you for trusting Hoffman Honda to keep your Pilot well maintained and running most efficiently! We appreciate you and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management, Specialist, Hoffman Auto Group. Driven by Trust.

February 03, 2016

Civil Civic purchase Ms. Sarah Klass provided exceptional service for our daughter who bought a car last year, so we went to Hoffman when we needed a new car. We were hop More

by FRANANDBOBJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Mark NewComer
Feb 22, 2016 -

Hoffman Honda responded

Hello FRANANDBOBJ, Thank you for choosing Hoffman Honda for your recent purchase of the Honda Civic. We appreciate your customer and look forward to serving you for the years ahead. We apologize for the frustration you describe in regard to our trade offer on your 2003 Civic. Our Honda team is dedicated to offering a fair trade evaluation by the industry standard pricing tools. We value what our customers have to say and we are pleased you had an exceptional experience with Sara and Mark. We trust you are loving your new Civic and we look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

Best Car Buying Experience in 20 Years Clean, warm, and engaging - from the cars outside, to the facility inside, and the staff. Having a toddler room makes waiting a breeze, the bathrooms More

by ELM625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, David Ezedine, Alan Katz
Feb 22, 2016 -

Hoffman Honda responded

Hello ELM625, Thank you for sharing your best car buying experience in 20 years. We value what our customers have to say and are pleased to read you enjoyed our children's playroom, bathrooms and refreshments. Let us know anytime you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

Professional Service Rob dealt with the service questions I had efficiently and advised about additional service in the next visit that are important to maintaining my Hon More

by VICB341
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Feb 22, 2016 -

Hoffman Honda responded

Hello VICB341, We appreciate your feedback on Robert and are pleased to hear that your visit was efficient. We look forward to seeing you again and servicing your vehicle. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

FIRST 5000 MILE SERVICING. Polite, courteous, and efficient. Explanation of work performed complete and recommendations made for next 10,000 mile servicing. Pleased with appoi More

by SUSIBROC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Feb 22, 2016 -

Hoffman Honda responded

Hi SUSIBROC, Thank you for choosing Hoffman Honda for your first 5k mile service. Our service team is dedicated to ensuring your experience is excellent and your vehicle is running beautifully. We look forward to seeing you again at you 10,000 mile service appointment. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

February 02, 2016

Excellent deal with Great service! I have been a part of the Hoffman family before but had gone to other dealership recently. I came into Hoffman hoping for a deal that I couldn't refus More

by SAJAMESA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, Sarah Klass, Mike Beltran
Feb 22, 2016 -

Hoffman Honda responded

Hi SAJAMESA, Thank you for choosing Hoffman Honda to purchase your new van! We are pleased to read you experienced great service and received an excellent deal with Mike Beltran. We look forward to seeing you again when your van is in for maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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