
Hoffman Honda
Canton, CT
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pleasant, relaxed atmosphere (not pushy) Pleasant atmosphere, attentive sales personnel. .Simon showed us the workings in the car prior to our leaving the dealership; very patient.. Sarah pr Pleasant atmosphere, attentive sales personnel. .Simon showed us the workings in the car prior to our leaving the dealership; very patient.. Sarah presented options available and did a great job of registering our new vehicle. All in all, very pleasant experience. More
Rob was great to work with Rob was extremely knowledgeable and provided great customer service. I shopped around at many dealerships and Rib was hands down the best person I wor Rob was extremely knowledgeable and provided great customer service. I shopped around at many dealerships and Rib was hands down the best person I worked with. More
Hoffman needs to step up to the plate and fix my problem I have a problem with my 2015 CRV producing heat within a reasonable amount of time (I basically freeze). Hoffman claims that they too noticed the pr I have a problem with my 2015 CRV producing heat within a reasonable amount of time (I basically freeze). Hoffman claims that they too noticed the problem with a 2015 CRV demo that a manager was using but they don't know what they can do about it. They contacted Honda who basically doesn't give a hoot. Honda knows there's a lot of complaints out there about the heat and they've done nothing about it - nice company. As I said before this will be my first and last Honda. I know this problem is with the manufacturer but Hoffman needs to step up the plate and fix my concern or take this vehicle back. More
Awesome Personal Service! After visiting several car dealerships and feeling like vultures descending upon me, wanting to make a quick sale, I stopped into Hoffman Honda. I w After visiting several car dealerships and feeling like vultures descending upon me, wanting to make a quick sale, I stopped into Hoffman Honda. I was greeted by Eric Diaz and immediately felt absolutely no pressure at all. He listened to what I wanted, showed me several cars, talked about the differences and the options. If felt as if I was talking to a knowledgeable friend, and not a car salesman. More importantly since I am deaf and read lips, he was extremely patient and accommodating. Afterwards, I was greeted by Jason Gunn, and again very patient and accommodating. I'd recommend this car dealership to anyone! Thank you Hoffman Honda for my new 2016 Honda Pilot! More
Recall and accessories installed The service was done right, on time and they called every step of the way. The Frisbee discount was the real reason I bought accessories there. The service was done right, on time and they called every step of the way. The Frisbee discount was the real reason I bought accessories there. More
Service Appt. My husband and I met with Rob to go over what you would be doing with our car. He was friendly and more then helpful and competent. He made us feel co My husband and I met with Rob to go over what you would be doing with our car. He was friendly and more then helpful and competent. He made us feel comfortable and answered our questions and explained what needed to be done to our satisfaction. He even recommended a couple of places we could go for breakfast which made us happy. More
Very efficient and thorough I like the fact I can get up to date info on my vehicle I would recommend that the vehicles are vacuumed too! Love the mats! I like the fact I can get up to date info on my vehicle I would recommend that the vehicles are vacuumed too! Love the mats! More
Engine Light Although they found a few other issues with the car....the service was done quickly and at a fair price. We're fantastic working with HQ on a recall Although they found a few other issues with the car....the service was done quickly and at a fair price. We're fantastic working with HQ on a recall issue and also gave me a loaner. More
Excellent! Great sales man Joe.We found an oil leak and took the car back and everyone there was great and fixed the leak then the washed the car!Only problem we Great sales man Joe.We found an oil leak and took the car back and everyone there was great and fixed the leak then the washed the car!Only problem we had was the car mats were not the ones for our car so we had to purchase new ones. More
Clean, professional, helpful Dealership and thier employees are extremely professional. I was able to get a same day appointment, the garage is very clean and the employees all we Dealership and thier employees are extremely professional. I was able to get a same day appointment, the garage is very clean and the employees all were pleasant and helpful in making sure all my car needs were meet. The car was taken in on time, even though it was towards the end of the day, the waiting area was clean and inviting. Overall the price was very reasonable and completed in a timely fashion. More