Hoffman Honda
Canton, CT
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My car experience I looked at everything on line so when the dealership called me with my appointment there was no wait ,the car was ready for a test drive. Overall all I looked at everything on line so when the dealership called me with my appointment there was no wait ,the car was ready for a test drive. Overall all very satisfying experience. More
Quick Unscheduled Maintenance Hoffman always treats me well. I had a blowout in my right front tire and took it in first thing in the morning without an appointment. They were ab Hoffman always treats me well. I had a blowout in my right front tire and took it in first thing in the morning without an appointment. They were able to take me in and do an oil change which I needed. I very much appreciated them being able to do it without an appointment and get me on my way. More
Great experience - sales Dave at Hoffman Honda Sales was very knowledgeable about the Honda inventory, and made the car buying experience a breeze. He was able to walk us thro Dave at Hoffman Honda Sales was very knowledgeable about the Honda inventory, and made the car buying experience a breeze. He was able to walk us through all of the options for cars and features, and gave us a very fair price for both the new car and our trade in. Look forward to buying from Dave again in the future! More
Delivered great efficient service Took the car in because it was drifting right... It was good dealer service. They pretty much did what they said they were going yo do on schedule an Took the car in because it was drifting right... It was good dealer service. They pretty much did what they said they were going yo do on schedule and cost, and gave me a price break with an advertised coupon that I didn't know about. When I checked out, the service consultant gave me the data from the alignment, they washed the car... life was good. More
Helpful Anthony Audia and the technician assigned to look at my HRV were helpful in diagnosing and fixing a rattling problem. Anthony is a CSR that I will gla Anthony Audia and the technician assigned to look at my HRV were helpful in diagnosing and fixing a rattling problem. Anthony is a CSR that I will gladly ask for again in the future. More
Good attention to your car. Hoffman Honda handles my service visit effectively and professionally. The service rep is polite and gets to the point about what I need in my service Hoffman Honda handles my service visit effectively and professionally. The service rep is polite and gets to the point about what I need in my service visit, and he reminds me of periodic maintenance that is coming due and any issues that turned up during the visit (such as brake pads getting low and needing to be replaced soon). The end result is the visit is pleasant and my car stays in good shape. More
Service I brought my new Honda in for service. They were able to fit me in with one days notice. The service associate was very friendly and knowledgeable. Gr I brought my new Honda in for service. They were able to fit me in with one days notice. The service associate was very friendly and knowledgeable. Great overall experience. More
As always, great service. When our Civic Hybrid's IMA battery started to give out, I took it in to Hoffman for service, although the car was bought years ago in another state. When our Civic Hybrid's IMA battery started to give out, I took it in to Hoffman for service, although the car was bought years ago in another state. They saw me quickly, assessed whether I needed a new battery and whether mine qualified for the extended warranty that would make it free for me to replace. They got me back in as soon as they had the new battery, and they arranged a shuttle ride for me to/from home. Everyone was friendly and professional, from Anthony to the drivers running the shuttle. More
Beyond helpful Janetta Marrero is the reason for the high rating. She went above and beyond to help me and was wonderful about communicating with me through the ent Janetta Marrero is the reason for the high rating. She went above and beyond to help me and was wonderful about communicating with me through the entire process. More
Positive Experience I was taken promptly upon arrival and greeted in a courteous, helpful manner. My service advisor was very professional, explaining everything to be in I was taken promptly upon arrival and greeted in a courteous, helpful manner. My service advisor was very professional, explaining everything to be in a courteous and understanding way. He answered all questions to my satisfaction. All repairs were completed in a timely fashion, along with washing the car. The waiting area was clean and comfortable. I had a very positive experience from start to finish. More