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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

April 08, 2016

Great Service! This was my second time going to this dealership and both times I was very pleased with the service there. Everyone that works there is always so frie More

by Jason D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, David Ezedine, Jeff Berselli
Apr 13, 2016 -

Hoffman Honda responded

Hi Jason, Thank you for choosing Hoffman Honda! Our sales consultant Jeff Berselli is dedicated to ensuring you drive home in the right car for you and your dog Noah. We trust you both are loving your new car and look forward to seeing you when it required maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 08, 2016

A lot of overchanging and trying sell services I didn't need If the purpose of the 'free' inspection is to make up stuff you don't need and then try to sell it to you, it was a success. I was told I needed to s More

by MJSEGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
The service manager I worked with was new and he told me he was only reporting services I needed based on what the tech told him
Apr 21, 2016 -

Hoffman Honda responded

Hello MJSEGER, Thank you for choosing Hoffman Toyota and sharing your comments on your most recent visit. Your satisfaction is extremely important to our team and we are dedicated to providing an excellent experience at every visit. Our Service Manager, Kathy Skiba, would like to learn more about occurred during your visit with us so that we can continually improve our processes where needed. When you have a moment would you please call (860) 658-3593? We look forward to speaking with you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 08, 2016

I went in for my first maintenance/oil change. Everyone was courteous and very helpful while remaining very professional. The shop was spotless and pleasant to wait in. I will go again because of m More

by mhoitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gallicchio
Apr 13, 2016 -

Hoffman Honda responded

Hi mhoitt, Thank you for trusting Hoffman Honda service for your first maintenance and oil change. We are pleased to read you enjoyed our customer lounge and we look forward to serving you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 07, 2016

Outstanding Staff and Customer Service !!! Personnel were wonderful as they gladly accommodated my timing for service needs (changes due to inclement weather). In addition, they explained the More

by W.MISKAVITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha-very helpful, Robert Gorski
Apr 12, 2016 -

Hoffman Honda responded

Hi W.MISKAVITCH, Thank you for choosing Hoffman Honda and letting us know your received outstanding customer service! We value what our customers have to say and thank you for the opportunity to serve you. See you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 07, 2016

Great Service ! I booked an appointment but when i got the waiting room got me worried i would never get out. But the sales support assured me that all would be as fo More

by Anto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Janetta Marrero
Apr 12, 2016 -

Hoffman Honda responded

Hello Anto, Our Honda service team is dedicated to provided prompt and efficient service for you at every visit. We appreciate your feedback and are always here for you. We look forward to seeing you again at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 07, 2016

Absolutely great. Regular service, oil change and tire rotation. Everything and everyone was really good. In and out on time. I will be happy to go back to Hoffman a More

by KEN-NK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Apr 12, 2016 -

Hoffman Honda responded

Hi KEN-NK, Thank you for choosing Hoffman Honda service for your oil change and tire rotation. We are pleased to read that your experience earned a 5-star rating from you. We appreciate you sharing your story and look forward to serving you again in the future! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 07, 2016

Fixing the Vibration in my 2015 CRV Anthony and the people in the service department were both courteous and friendly. They promptly fixed my problem with the fix Honda had finally come More

by SMLM1357
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
Apr 12, 2016 -

Hoffman Honda responded

Hi SMLM1357, Thank you for trusting Hoffman Honda service to address the vibration in your CRV. We are pleased as you are that Honda provided a fix and you were back on the road quickly. We are here for you whenever you need us. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2016

Amazing Service It was a really amazing experience. The wait period was very convenient and easy. It took an hour for the service, but the time passed quickly. The st More

by CHHABRA.RAVNEET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Apr 12, 2016 -

Hoffman Honda responded

Hi CHHABRA.RAVENEET, Thank you for choosing Hoffman Honda service and letting us know that it was amazing! Your satisfaction is important to our team and we are pleased your visit was quick and efficient. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 06, 2016

Excellent customer service Rob went above and beyond and took care of all of my concerns. A loaner was made available which made my life easier. I would recommend Hoffman More

by HUNTBRB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Apr 12, 2016 -

Hoffman Honda responded

Hi HUNTBRB, We are so thrilled to read your feedback on our service advisor Rob. He is always happy to go above and beyond to ensure your experience is seamless. We look forward to the opportunity to serve you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 05, 2016

Hoffman Honda Review Good and very satisfying. They helped me to explore different models and find best car with in my budget. Also they were very patient with my question More

by BABU1CSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Singer, Sarah Klass, Mark NewComer
Apr 12, 2016 -

Hoffman Honda responded

Hello BABU1CSE, Thank you for choosing Hoffman Honda in your vehicle search! Our team is here to ensure you are well informed, comfortable and you find the exact vehicle you want. We appreciate you and look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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