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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

May 04, 2016

Excellent service Overall great experience with getting a quick appointment through accurate timing of repair. This was especially pleasing because I waited at the dea More

by AMARANTE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Berube
May 05, 2016 -

Hoffman Honda responded

Hi AMARANTE12, Thank you for choosing Hoffman Honda service. Our team is committed to ensuring your vehicle is running efficiently and getting you back in the road as soon as possible. See you again! Sincerely, Sara Scribner, Reputation Management Specialist Hoffman Auto Group. Driven by Trust.

May 03, 2016

Routine service but very professional I recently went in for my CRV's first oil change, which was complimentary from my salesman. Anthony Audia was very courteous and professional during m More

by MIAN200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia
May 03, 2016 -

Hoffman Honda responded

Hello MIAN200, Thank you for trusting Hoffman Honda for your CR-Vs first oil change. Anthony is always happy to ensure your vehicle is running safely and efficiently. As soon as he has heard back from Honda he will notify you to address your concern. We appreciate you sharing your story and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2016

Some wait time but excellent customer service. Hoffman Honda is a very comfortable dealership to visit both in terms of the physical building and the professional treatment customers receive from t More

by LUKE.ROSNICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Singer, David Ezedine, David Biolo
May 03, 2016 -

Hoffman Honda responded

Luke, Thank you for choosing Hoffman Honda! We are pleased to read that you received excellent customer service during your most recent purchase. We trust you are loving your new vehicle and look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2016

awesome! I called Janetta on a Friday to order 2 parts for my CR-V they had them in the next day! On Saturday I had them installed and it all went perfectly!. More

by ERBIRON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 03, 2016 -

Hoffman Honda responded

Hi ERBIRON, Thank you for choosing Hoffman Honda to order and install parts for your CR-V. We are pleased to read that the process was quick and went perfectly. See you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2016

Everythyng was good - as I expected . I am satisfied with the service appointment. One thing was not done because of some parts to be requested, but this is OK. Next appointment was sche More

by MANASHKIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 03, 2016 -

Hoffman Honda responded

Hi MANASHKIN, Thank you for trusting Hoffman Honda service to keep your vehicle well maintained. We are pleased that Janetta provided an experience worthy of 5-stars. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 02, 2016

The mechanic was excellen! The trunk latch was not working and therefore the trunk would not close. The mechanic came out to look at it and said that he could fix it, Fifteen mi More

by BROB50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Anthony Audia
May 03, 2016 -

Hoffman Honda responded

Hi BROB50, Thank you for trusting Hoffman Honda service to address your concerns with your truck. We are so pleased to read that our team was able to complete your service quickly and efficiently at no charge. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 01, 2016

Excellent Help on Service Very Helpful, very knowledgable and cared about my concerns. gave great advice and was very friendly. "express service should be more "express" than i More

by JAMES.FOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 03, 2016 -

Hoffman Honda responded

Hello JAMES, Thank you for trusting Hoffman Honda service! We value your feedback and have shared it with our team as we are always striving to improve our processes. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 30, 2016

New car purchase Our recent purchase of a new accord at Hoffman Honda was actually enjoyable and fairly stress free. Jeff was extremely kind and patient and became our More

by Eric/Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Schnurr, David Ezedine, Jeff Berselli
May 03, 2016 -

Hoffman Honda responded

Hello Erica and Carol, We are so pleased to read your feedback on your new car purchase! Our team is dedicated to ensuring you are completely satisfied with your vehicle and your experience is seamless. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 29, 2016

Great Checkup I set up my appointment to fit into my calendar. Robert, was so polite, knowledgeable and helpful. The waiting area was quite comfortable. My car wa More

by NLJONES75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 03, 2016 -

Hoffman Honda responded

Thank you NLJONES75 for choosing Hoffman Honda service. We are so pleased to read your feedback on Robert and our customer lounge. Your satisfaction is a top priority for out team. We look forward to the opportunity to serve you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

April 29, 2016

Great experience! My recent experience at Hoffman Honda Service was great. Very timely, work and price as promised, and a very competent advisor! Shuttle is a great opt More

by happyhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 03, 2016 -

Hoffman Honda responded

Hi happyhonda, Thank you for letting us know about your most recent great experience with us. We are pleased to read that you like our shuttle option and your service was completed promptly and efficiently. Thank you for choosing Hoffman Honda service and we look forward to seeing you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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