
Hoffman Honda
Canton, CT
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Excellent service Overall great experience with getting a quick appointment through accurate timing of repair. This was especially pleasing because I waited at the dea Overall great experience with getting a quick appointment through accurate timing of repair. This was especially pleasing because I waited at the dealer while the repairs were dine More
Routine service but very professional I recently went in for my CRV's first oil change, which was complimentary from my salesman. Anthony Audia was very courteous and professional during m I recently went in for my CRV's first oil change, which was complimentary from my salesman. Anthony Audia was very courteous and professional during my visit. I did bring up an issue with the vehicle's front seat and how something was protruding from under the seat covering. Anthony took a picture of it and was going to send it to Honda for review. He told me there was a bulletin on the same issue from Honda but on the leather seats. Mine is cloth but he said he would try to get it resolved from Honda. I am waiting to hear back from him. Overall, it was a very nice experience and would definitely recommend your service department to others. Mike Frenette More
Some wait time but excellent customer service. Hoffman Honda is a very comfortable dealership to visit both in terms of the physical building and the professional treatment customers receive from t Hoffman Honda is a very comfortable dealership to visit both in terms of the physical building and the professional treatment customers receive from the staff. We had to wait for a while before finishing the paperwork but all our interactions were very professional and easy. More
awesome! I called Janetta on a Friday to order 2 parts for my CR-V they had them in the next day! On Saturday I had them installed and it all went perfectly!. I called Janetta on a Friday to order 2 parts for my CR-V they had them in the next day! On Saturday I had them installed and it all went perfectly!. I couldn't be happier! More
Everythyng was good - as I expected . I am satisfied with the service appointment. One thing was not done because of some parts to be requested, but this is OK. Next appointment was sche . I am satisfied with the service appointment. One thing was not done because of some parts to be requested, but this is OK. Next appointment was scheduled. More
The mechanic was excellen! The trunk latch was not working and therefore the trunk would not close. The mechanic came out to look at it and said that he could fix it, Fifteen mi The trunk latch was not working and therefore the trunk would not close. The mechanic came out to look at it and said that he could fix it, Fifteen minutes later he came out to tell me that he had fixed it and there was no charge. He was great and made my day! More
Excellent Help on Service Very Helpful, very knowledgable and cared about my concerns. gave great advice and was very friendly. "express service should be more "express" than i Very Helpful, very knowledgable and cared about my concerns. gave great advice and was very friendly. "express service should be more "express" than it is..... More
New car purchase Our recent purchase of a new accord at Hoffman Honda was actually enjoyable and fairly stress free. Jeff was extremely kind and patient and became our Our recent purchase of a new accord at Hoffman Honda was actually enjoyable and fairly stress free. Jeff was extremely kind and patient and became our guide to gaining an understanding of how the vehicle worked. Terry gave us a great deal and David made the financial process quick and simple. All in all a great experience and we will not hesitate to return to this dealer in the future. More
Great Checkup I set up my appointment to fit into my calendar. Robert, was so polite, knowledgeable and helpful. The waiting area was quite comfortable. My car wa I set up my appointment to fit into my calendar. Robert, was so polite, knowledgeable and helpful. The waiting area was quite comfortable. My car was in for an oil change. Robert came out to keep me informed about my car and to let me know about upcoming maintenance that would be needed. When I picked up my car, it had been washed and I felt like I wanted to ride all day. I felt safe in my car that had passed its checkup. I'll be back for future work. More
Great experience! My recent experience at Hoffman Honda Service was great. Very timely, work and price as promised, and a very competent advisor! Shuttle is a great opt My recent experience at Hoffman Honda Service was great. Very timely, work and price as promised, and a very competent advisor! Shuttle is a great option too. More