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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

May 16, 2016

Confident that everything was done right! I trust Hoffman Honda to be thorough. They repaired a few things so I wouldn't have to bring my car back another time. Explained what was done and w More

by KARLA.NOAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli, Anthony Audia
May 17, 2016 -

Hoffman Honda responded

Hello KARLA, Thank you for trusting Hoffman Honda. Our team is dedicated to ensuring your vehicle is running safely and efficiently. We appreciate you sharing your story and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 16, 2016

service Matthew was very good to work with. Friendly and informative . good interpersonal skills. just in for oil change, rotation and alignment. Matthew t More

by WILLIAMSD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gallicchio
May 17, 2016 -

Hoffman Honda responded

Thank you WILLIAMSD0 for sharing your feedback on your recent service visit. Matt is always happy to ensure you are well informed of your vehicles needs to ensure it is running most efficiently. Thanks for choosing Hoffman Honda! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 16, 2016

my experience was very comfotable My experience was quick easy and understandable. Robert Gorski helped me through the process and he made our conversations very friendly, I left knowi More

by SANDRAGIDMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 17, 2016 -

Hoffman Honda responded

Hi SANDRAGIDMAN, We are so pleased to read that your recent experience was quick and easy! Our team is always here to help you through the process and ensure you are comfortable. Thank you for choosing Hoffman Honda and we look forward to your next scheduled visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 16, 2016

Thanks for fixing my tire Thanks so for fixing my tire even though I leased fro Hoffman Audi and saving me time from going to east Hartford J jJ Pasternack More

by JAMESPASTERNACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gallicchio
May 17, 2016 -

Hoffman Honda responded

Hi JAMESPASTERNACK, Thank you for choosing Hoffman Honda to fix your tire. Our staff is always happy to ensure your vehicle is running safely no matter the dealership you purchased your vehicle from. Let us know any time you have questions or service needs. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 15, 2016

Keep on going thank you Rob He was being very gentle. When we go to Hoffman honda for oil change he is a person of ability. lots customer will stay in Rt 44 Hoffman Hon More

by FEI38
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 17, 2016 -

Hoffman Honda responded

Hello FEI38, Thank you for choosing Hoffman Honda service and sharing your feedback on Robert Gorski. He is always here to ensure your vehicle is running beautifully and your completely satisfied. See you again soon! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 14, 2016

I am always treated as a valued customer. I purchased two new accords from Hoffman since 2008 and have all my service work done by Hoffman. Usually it is routine service but most recently I ha More

by idigther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 17, 2016 -

Hoffman Honda responded

xxxx idigther, Thank you for choosing Hoffman Honda to purchase and service your vehicles. We are pleased to read Robert made your experience a positive one. We appreciate you and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 13, 2016

Accord flat tire replacement I had a flat tire and dropped the car off via the night drop off system. The service rep was very courteous, professional and helpful. He got my rep More

by DSPINETI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 16, 2016 -

Hoffman Honda responded

Hi DSPINETI, Thank you for choosing Hoffman Honda service to address your flat tire. Our advisor Robert is always happy to ensure your visit is quick and seamless. We look forward to your next scheduled visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 13, 2016

Long wait, but friendly When i got in my car, the shift stick was wrung around tight and it took 2 hours to get my oil changed. the guy in the garage when you first drive in More

by JAMESCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
May 17, 2016 -

Hoffman Honda responded

Hi JAMESCONSTRUCTION, Thank you for choosing Hoffman Honda service. We truly apologize for the extended wait time during your recent visit. We are committed to providing a seamless experience and we have shared your feedback with our team to prevent this in the future. We appreciate you and are always happy to ensure your vehicle is running most efficiently. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 13, 2016

Good service This service was great--the advisor was most helpful and the car was done when promised Last time was poor-- I left a message but was never called More

by tturbiak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
May 17, 2016 -

Hoffman Honda responded

Hi tturbiak, Thank you for continuing to choose Hoffman Honda! We are pleased to read that your recent service visit was quick and efficient. Our new Service Manager, Jim Berube would love the opportunity to speak with you about your previous visit to learn about what occurred. Would you please call (860) 658-3579 when you a moment? We value what our customers have to say and look forward to speaking with you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 12, 2016

great day at Hoffman Honda Avon Brought accord in for oil change. although it wasn't calling for one we are going on a 4 week road trip sooo. The tech looked at the diagnostics, tol More

by MINDY171951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
May 16, 2016 -

Hoffman Honda responded

MINDY171951, Thank you so much for trusting Hoffman Honda to service your vehicle before your road trip. We are committed to ensuring your vehicle is running safely and efficiently at every visit. We look forward to seeing you again and trust you are having an amazing road trip. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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