
Hoffman Honda
Canton, CT
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73000 mile tune up From the minute I arrived through the review of the services and completion of the agreed services needed everything was handled professionally. Would From the minute I arrived through the review of the services and completion of the agreed services needed everything was handled professionally. Would recommend this center to my friends. More
Element Repair My Element left me stranded with a loud "clunking" noise coming from underneath. I feared the worse. Had it towed to Hoffman that evening and left a My Element left me stranded with a loud "clunking" noise coming from underneath. I feared the worse. Had it towed to Hoffman that evening and left an overnight ticket. I was contacted before 8:00 am the next day for follow up questions. Had response before noon, new parts overnight-ed, and repaired early afternoon the next day. Much quicker turn-around than I expected. Cost was fair. Rep noted some additional service that will be needed in future, but did not push or pressure and stated it would not cost any extra if done at a later date. I even suggested an alignment (which turns out was needed) which was not suggested by rep - - further proof to me that they don't push additional services to generate revenue. More
Good experience. Professional. Friendly. Efficient. We were very stressed during the car shopping process, due to the critical illness of a family member. Jeff Be Professional. Friendly. Efficient. We were very stressed during the car shopping process, due to the critical illness of a family member. Jeff Berselli was very flexible and understanding of our need to continually rearrange the timing of paperwork, appointments, etc. Thank you Jeff. More
Closing Time on a Friday It was closing time on Friday and I pulled into the dealer because my wife had a flat tire and we were having the care brought to Hoffman after hours. It was closing time on Friday and I pulled into the dealer because my wife had a flat tire and we were having the care brought to Hoffman after hours. Jim was outside and stopped what he was doing to greet me. He could not have been nicer and answered all my questions about where the car should go when it gets here and what we needed to do. He took the time to write on the drop envelope for the team to call us Saturday morning and we got a call from Anthony right on time. The tire was toast but they put a new one on and we had our car by 10:30AM. I appreciated their approach and professionalism. More
Pleasant Dealership Salesman was very good and no high pressure. Answered all questions including maintenance records. Car detailed and ready on time. Fair deal on car. D Salesman was very good and no high pressure. Answered all questions including maintenance records. Car detailed and ready on time. Fair deal on car. Didn't find the need to shop other dealers as cars are priced to sell without the need for to much bargaining back and forth. More
Thorough and Prompt Service I asked Janetta for a quote on a reman AC compressor and found the total figure to be surprisingly affordable compared to other shops I contacted. The I asked Janetta for a quote on a reman AC compressor and found the total figure to be surprisingly affordable compared to other shops I contacted. The job was completed quicker than I expected, and the multi-point inspection and car wash are always a plus. More
Great service team They do a great job taking care of my 2017 Ridgeline and explain everything. They always do their best to fix it right the first time. They do a great job taking care of my 2017 Ridgeline and explain everything. They always do their best to fix it right the first time. More
It was great! I had a great experience! My sales person was especially helpful. I forget his name, but he's the one whose wife just had a baby girl :) Anyways, he I had a great experience! My sales person was especially helpful. I forget his name, but he's the one whose wife just had a baby girl :) Anyways, he was super kind and helpful. Thanks! More
Really good service I had quite a bite of work needed on my Honda minivan. Anthony set me up with a rental car that could fit 3 kids and even helped me switch the car sea I had quite a bite of work needed on my Honda minivan. Anthony set me up with a rental car that could fit 3 kids and even helped me switch the car seats from my car into the rental! He gave kids things to keep them entertained while we spoke. He was very helpful and I felt like ai got a good value for the services too! More
Prompt, cordial and courteous. I was in for an oil change, all points inspection and tire rotation. Anthony was courteous and thorough. He made it his mission to bring my attention I was in for an oil change, all points inspection and tire rotation. Anthony was courteous and thorough. He made it his mission to bring my attention to all the important details. More