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Hoffman Honda

Canton, CT

4.8
1,777 Reviews

40 Albany Turnpike

Canton, CT

06019

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Showing 1,777 reviews

June 07, 2016

Great customer service ! Hoffman is great ! They always find a way to make me happy. I was having some issues with a car I just purchased and one of the Service Advisors Antho More

by RIAHILL14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Audia , Jim Berube
Jun 09, 2016 -

Hoffman Honda responded

RIAHILL14, Thank you for choosing Hoffman Honda service! We are so pleased to read that you always leave happy. Our team is here to ensure your visit is seamless and your vehicle is running most efficiently. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 06, 2016

Wonderful experience! Great service! Pleasant staff, from beginning to end, and they clearly value customer service. I didn't want to wait for my vehicle, and they quickl More

by betsylmaguire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jun 08, 2016 -

Hoffman Honda responded

Hi betsylmaguire, Thank you for choosing Hoffman Honda and sharing your feedback. Our customer's satisfaction is extremely important to us and we are pleased you had a wonderful experience. We are here for you when ever you need us. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 04, 2016

keeping on the road, SAFELY Hoffman doesn't let you down. that is the best way to express the service. Quick and efficient. Suggesting the necessary service so you are not disa More

by DANMC1000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jun 08, 2016 -

Hoffman Honda responded

Thank you DANMC1000 for sharing your feedback on your most recent service visit. We are so pleased to read that you enjoyed our express service. Our team is always happy to ensure your vehicle is running most efficiently. See you again! Thank you for choosing Hoffman Honda. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 03, 2016

Love it! Every time I bring my car in for service I get the best customer service. From the moment you pull in every body is so nice and professional at their More

by KARINA MARQUIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janetta Marrero
Jun 08, 2016 -

Hoffman Honda responded

KARINA, Thank you for continuing to choose Hoffman Honda to service your CR-V. We are glad to know that you love it and your Honda is running beautifully. Any time you have maintenance needs or questions please feel free to give Janetta a call. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Top notch service! Service is always top notch. Done on time and done properly. We will continue to go to Hoffman Honda for all our needs. Thank you More

by J_FULVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jun 08, 2016 -

Hoffman Honda responded

J_FULVI, Thank you so much for your feedback and continued trust in Hoffman Honda. We value your feedback and strive to always provide top notch service. See you at your next scheduled visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Great service! Service provided was exactly as promised. All employees are professional and courteous. I was in and out in a flash. The waiting room is comfortabl More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gorski
Jun 08, 2016 -

Hoffman Honda responded

Hello Happy Customer, Thank you for trusting Hoffman Honda to get you back on the road quickly and efficiently. We are glad to hear Robert and his team provided service exactly as promised. We look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 02, 2016

Expensive The Staff is friendly and kind but the service is overpriced. I am probably better off getting routine service done somewhere else in the future. More

by RANSMIT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert Gorski
Jun 16, 2016 -

Hoffman Honda responded

Hello RANSMIT, Thank you for choosing Hoffman Honda and providing your feedback regarding your visit with us. We sincerely apologize that your experience did not meet your expectations. We want to ensure we meet or exceed expectations every time you visit our dealership. Our Service Manager, Jim Berube, would like to learn more about what occurred during your visit but we cannot identify you by your screen name. When it is convenient would you please return his call at (860) 658-3579? He looks forward to hearing from you soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Excellent and quick sevice. Very friendly and effective communication. Very comfortable waiting area. Prompt email report and reminder process. Will surely vis More

by HARDIKS.BHATIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jun 08, 2016 -

Hoffman Honda responded

Thank you HARDIKS.BHATIA for choosing Hoffman Honda service. Our team is dedicated to providing a quick and efficient experience. We appreciate you sharing your story and look forward to seeing you at your next scheduled maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Excellent Customer Service/ salesmanship We left and came back to finalize the deal due to a great experience dealing with Mr. Jeff Berselli. He is very thorough, professional, meticulous and More

by SHALU.KUMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Klass, Jeff Berselli
Jun 08, 2016 -

Hoffman Honda responded

Hi SHALU.KUMAR, We are pleased to read that our sales consultant Jeff Berselli provided excellent customer service. We trust you are loving your new Honda and value your feedback. See you at your next scheduled maintenance. Thank you for choosing Hoffman Honda! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Customer Focused Dan did an excellent job explaining the services I may need and why I would need them. I feel comfortable bringing my car to Hoffman Honda and will co More

by mchonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Covalli
Jun 08, 2016 -

Hoffman Honda responded

Hello mchonda, Thank you for choosing Hoffman service. We are so pleased to read that you enjoyed our customer focus experience. Dan is always happy to ensure you are well informed of your vehicles current and future needs. See you again! Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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