Hoffman Honda

Awesome ❗️❗️❗️ Great Service rec..👍 Rob is very friendly and very honest .... He represents the Hoffman quality of work that is synonymous with the Midas touch .!! Great Service rec..👍 Rob is very friendly and very honest .... He represents the Hoffman quality of work that is synonymous with the Midas touch .!!! It was pleasure coming here ... More

Good Service - Horrible "requests for review" I really like my Honda Pilot auto - This is the third one I have purchased. All from the same dealer - Hoffman Honda. If all ihad tro do was deal with I really like my Honda Pilot auto - This is the third one I have purchased. All from the same dealer - Hoffman Honda. If all ihad tro do was deal with them, I would be fine. But I am sick and tired of Honda's overbearing, pompous attitude that everything has to be surveyed. I am beginning to think that I will buy something else, just so I don't have to deal with their corporate sense of checking up on EVERTYTHING - let their people manage the business and leave me alone More

Helped us when we needed them most Walked in as they were leaving with a suddenly failed alternator. Provided a loaner car and we were on our way. The Bill was high for this particula Walked in as they were leaving with a suddenly failed alternator. Provided a loaner car and we were on our way. The Bill was high for this particular breakdown but they were fair with me. More

Service Engine Light I brought my car in for break work on June 4th. Check engine light was on, it was recommended I get the diagnostic check to see what the issue was. I brought my car in for break work on June 4th. Check engine light was on, it was recommended I get the diagnostic check to see what the issue was. I agreed. I was told it would be an additional $600 to get the "issue" fixed so I did (after plunking down another $600 for breaks). Picked up my car, next day check engine light goes back on. Frustrated but understanding, I called Janetta right away to see what can be done. We set up another appointment on June 10th. She called me a couple of hours later stating they fixed the issue so I went back to pick up the car. I asked what was the issue and she said the computer found another issue this time. I asked why this wasn't picked up the first time and she said, "things could've changed." In one week? Anyways, no charge so I left. The next day my check engine light went on AGAIN. Now I'm not thrilled. I'm not sure what I spend $600 on and two trips in and it's not fixed. Now I have to schedule again and I'm pretty busy so it's a hassle. I also need to get my admissions done this week and that's causing another issue. I'm really dissatisfied here and honestly feel like I paid $600 for nothing as I've had no issues prior. I expect a call to make this right. I want to add that Janetta is very courteous and has great follow-up. Not sure where the blame here is but, from an actual customer service side, she's done fine. I'm just not sure where the disconnect is. More

Replace Catalytic converter Excellent and friendly service. Very pleased with the customer service provided.The options provided by Anthony in determining level of service was ve Excellent and friendly service. Very pleased with the customer service provided.The options provided by Anthony in determining level of service was very helpful. I will recommend Honda Hoffman to anyone needing car services. More

Service Excellent customer service provided. Very knowledgeable and professional attitude. I would recommend to others as well. I am overall very satisfied wi Excellent customer service provided. Very knowledgeable and professional attitude. I would recommend to others as well. I am overall very satisfied with she experience at Hoffman. More

Excellent Service was quick and pleasant as usual. Could go to service location closer to Waterbury but the service here is great and is worth the ride down Service was quick and pleasant as usual. Could go to service location closer to Waterbury but the service here is great and is worth the ride down More

Very caring and knowable We appreciated the kind and efficient service. They did everything to make it good for us and we feel a lot safer with the airbag fixed! We appreciated the kind and efficient service. They did everything to make it good for us and we feel a lot safer with the airbag fixed! More

Good Job Our recent Honda CRV service was handled in a very professional manner. The work was done as promised and in time. The service person was very info Our recent Honda CRV service was handled in a very professional manner. The work was done as promised and in time. The service person was very informative and went over all the details with us. Will continue to have our Honda serviced here. More

Routine Maintenence Review Staff was attentive and prompt. Actions were thoroughly explained, and no unnecessary items were recommended. I completely trust this group. Appoin Staff was attentive and prompt. Actions were thoroughly explained, and no unnecessary items were recommended. I completely trust this group. Appointment was easy to make, and staff was expecting me and ready to begin the service as soon as I arrived. More