
Hoffman Honda
Canton, CT
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Fast and efficient We had to deal with Eric, the sales person and with Terry the manager. Both were professionals, efficient and knew how to work. We ended buying a car We had to deal with Eric, the sales person and with Terry the manager. Both were professionals, efficient and knew how to work. We ended buying a car. Good price, no rubbish. Very pleased. More
consistently excellent I have been to this location for service 4-5 times now, and every time the staff are knowledgeable, courteous, and friendly. Maintenance and repairs I have been to this location for service 4-5 times now, and every time the staff are knowledgeable, courteous, and friendly. Maintenance and repairs are done quickly and reliably. An excellent experience overall. More
Prompt service great friendly salesman..showed options Lots to choose from..explained prices clearly..friendly staff..choice of colors. Left the same day with new car Good coffee and cookies Lots to choose from..explained prices clearly..friendly staff..choice of colors. Left the same day with new car Good coffee and cookies More
Helpful service staff We purchased a certified used Honda Pilot and later discovered there was a small crack in the windshield that didn't show up when we bought the car be We purchased a certified used Honda Pilot and later discovered there was a small crack in the windshield that didn't show up when we bought the car because it had been raining and that hid the crack from view. After brining the car back and requesting a repair, the service advisor set up first a repair and then a windshield replacement when we were not satisfied with the repair. she was very concerned with our satisfaction and went the extra mile for us so we would be happy with this new(used) vehicle. More
Rob is AWESOME!!! Rob in the service department is my hero. I will tell everyone I know to go to Hoffman. Can't say enough good things about him. And, if I happen to Rob in the service department is my hero. I will tell everyone I know to go to Hoffman. Can't say enough good things about him. And, if I happen to buy the Civic he pointed out to me, please make sure he gets credit. More
emergency repair within 24 hours. My Honda needed emergency repair- had to have it towed (only the third time in 18 years...) and it was fixed within 24 hours. Very cooperative service My Honda needed emergency repair- had to have it towed (only the third time in 18 years...) and it was fixed within 24 hours. Very cooperative service people-Rob went out of his way to get it diagnosed, checked that the parts were in stock, and gave a fair price. The final price came in under the estimate because the technician worked so hard he finished ahead of the time projected, and adjusted my bill accordingly. Where else do you get consideration like that????? Thanks, guys! More
Great service! The service was great and quick. Robert, my service rep, kept me posted on the progress and provided me with a list and estimate of other work that ne The service was great and quick. Robert, my service rep, kept me posted on the progress and provided me with a list and estimate of other work that needed to be done. More
Unexpected visit This was an unexpected service visit. The service center was very busy and there were not enough advisors to handle the volume. It took about 2 hours This was an unexpected service visit. The service center was very busy and there were not enough advisors to handle the volume. It took about 2 hours to have my car diagnosed and service. I appreciated the ability to have the car seen and repaired while I waited. More
Love Our New CR-V from Hoffman We had a great experience at Hoffman Honda when we bought our new CR-V. If amazed us that we were in and out in one afternoon with a new car. Alan K We had a great experience at Hoffman Honda when we bought our new CR-V. If amazed us that we were in and out in one afternoon with a new car. Alan Katz our sales person was great, extremely helpful, and no sales pressure. I was delighted with the trade in value for our old car - no hassles! Sarah Klass was super fast and helpful when it came to the contracts and payments. From start to finish the experience was great! I would certainly recommend Hoffman Honda to anyone interested in buying a new car. More
Simon did an awesome job in selling me the CVR! Very Impressed with the entire staff at Hoffman!! Simon was excellent!! The staff was professional and friendly!! I would recommend the dealership v Very Impressed with the entire staff at Hoffman!! Simon was excellent!! The staff was professional and friendly!! I would recommend the dealership very highly!! Would not hesitate to recommend the dealership to anyone!! More