Hoffman Honda

Kristina is the top of the line service advisor at Hoffman Honda. First she comes out to the garage to greet me when I arrive for the appt. After the inspection she brings me to her office And ex Hoffman Honda. First she comes out to the garage to greet me when I arrive for the appt. After the inspection she brings me to her office And explains what needs to be done and why. She comes out and lets me know How the work is progressing snd the timeline. I like working with her She Is thorough and very pleasant. I give her A 10 rating. More

I have never given a negative review to my local business but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this deal but I have to this time. A extremely bad experience. I will write down my long story and update here as soon as I have time. Stay away from this dealer!!!!! More

My service advisor, Isaiah, was friendly, knowledgeable and a pleasure to work with. The waiting area is inviting and comfortable and Isaiah came to give me updates on progress with the work on my car. Suc and a pleasure to work with. The waiting area is inviting and comfortable and Isaiah came to give me updates on progress with the work on my car. Such a nice young man! More

Dealership is great like always. Jen is great and thorough, but a copy of my alignment report was not stapled to the other receipt info. May I please have a copy of it mailed to me. Jen is great and thorough, but a copy of my alignment report was not stapled to the other receipt info. May I please have a copy of it mailed to me. I like to keep them with info on my car after each visit. More

Jen was terrific and efficient as always. Needed the car back quickly before the holiday. Jen and the crew got the job done. Needed the car back quickly before the holiday. Jen and the crew got the job done. More

Knowledgeable representative with a friendly and cheerful demeanor.. Needed repairs and options explained clearly. Worked with us concerning cost. Repairs done in a timely manner. Results excellent. demeanor.. Needed repairs and options explained clearly. Worked with us concerning cost. Repairs done in a timely manner. Results excellent. More

I have found that the employees are friendly, courteous and professional. They listen to what you are saying and are willing to work with you. They talk to you, not at you. Very pleased with service the wo and professional. They listen to what you are saying and are willing to work with you. They talk to you, not at you. Very pleased with service the work that is done! More

My catalytic converter needed to be replaced. Jennifer told me it was still under warranty, I had 108k on my 2015 accord. Truly an honest dealership that looks out for their customers. I would ha Jennifer told me it was still under warranty, I had 108k on my 2015 accord. Truly an honest dealership that looks out for their customers. I would have had to pay a lot of money somewhere else to get it done. Jennifer was nice enough to apply coupons for my wheel balance and oil change. I may not have the best experience with my Honda accord as a car ., but the maintenance experience at Hoffman Honda made it a pleasant and manageable. I would recommend servicing your car at Hoffman Honda even to get a second opinion. Honest mechanics especially at a dealership are hard to come by and when you find one , it is like winning the lottery. More

Always friendly and helpful. Kristina is the reason I keep returning. The service is excellent Kristina is the reason I keep returning. The service is excellent More

Service has always been prompt and efficient. The people are friendly and helpful both in setting up appointments and in explaining what needs to done and confirming that my car is ready to go wh The people are friendly and helpful both in setting up appointments and in explaining what needs to done and confirming that my car is ready to go when the work is completed. I give Hoffman Honda in Simsbury, CT the highest possible rating. Joan Thomas More