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Hoffman Ford

Harrisburg, PA

4.5
218 Reviews

5200 Jonestown Rd.

Harrisburg, PA

17112

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Showing 218 reviews

November 06, 2021

Mike Adams was extremely understanding and helpful when I was stressed about losing my registration. More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Adams
Nov 06, 2021 -

Jack responded

What a great experience today. Probably my best ever with a dealer in my 30 + years of maintenance

Nov 08, 2021 -

Hoffman Ford responded

Jack, thank you for your review of the Hoffman Ford Service Department. We are so glad to hear that Mike was able to help you and we look forward to seeing you again!

November 01, 2021

Quick and efficient processing, service, and return. It was pouring rain today and the drive-in and out reception area saved me from getting soaked. A very nice young man directed me to Olivia Pratt. Pro More

by ramseys403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Pratt, Trishal Athia
Nov 08, 2021 -

Hoffman Ford responded

Thank you so much for your review of the Hoffman Ford Service Department. We are so pleased to hear that Olivia and Trishal were able to take care of you and your vehicle in short order.

October 30, 2021

Was very happy with service.Joe Latshaw was very informative we would work with him again. More

by Mmfunbug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Latshaw, very nice to work with
Nov 01, 2021 -

Hoffman Ford responded

Thank you for your review of Hoffman Ford! We are so glad to hear that Joe was informative and easy to work with. Thank you again for your purchase, and welcome to the Hoffman Ford family.

October 07, 2021

I had my Ford Edge in for it's 1st scheduled service and PA State Inspections. Trishal Athia my Service Consultant was very efficient and had my vehicle completed and returned to me as expected. Great servi More

by c.newton.sr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trishal Athia
Oct 08, 2021 -

Hoffman Ford responded

Thank you so much for your review of our Service Department. We are very glad to hear that Trishal was able to get your vehicle inspected efficiently. Thank you again for bringing your vehicle in for service, and we hope to see you again soon!

September 25, 2021

I had problems with my navigator, I was not happy with the initial repair outcome , I worked with Ms. Megan and Mr. Miller, the General Manager, it turned out that it was a misunderstanding and Mr. Miller More

by culinfun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ms. Megan and Mr. Miller, General Manager
Sep 29, 2021 -

Hoffman Ford responded

Thank you so much for your review of our Service Department. We are very glad to hear that Magan, and Alan Myers were able to create an action plan that was satisfactory to you. Thank you again for bringing your Navigator in for service, and we hope to see you again soon!

September 17, 2021

I want to say thank you to Ken Jones at Hoffman Ford for his help, and great customer service. I was in town for the RV show from Connecticut when my check engine light came on in my RV. I called in and e More

by ccoverdale1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Jones
Sep 20, 2021 -

Hoffman Ford responded

Thank you so much for your feedback! We are so glad to hear that Ken and his team were able to get your RV running right, and that you are safely back in Connecticut.

September 17, 2021

Dustin and everyone in the body shop was professional. They did the body work on my car to perfection and at a fair price… They are knowledgeable on repairing all makes and Models…. More

by psuwvu10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin
Sep 20, 2021 -

Hoffman Ford responded

Thank you so much for your feedback! We are so glad to hear that Dustin and his team were able to get your vehicle back on the road in perfect condition.

September 13, 2021

Trishal did a great job today for us. He was friendly Trishal did a great job today for us. He was friendly and knowledgeable as a service rep. More

by Robs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trishal Athia
Sep 15, 2021 -

Hoffman Ford responded

Thank you so much for your feedback! We are so glad to hear that Trishal was able to make your service visit a great experience.

August 30, 2021

I just bought a 2021 Ford Explorer. I worked with Jim Bibb and Dave Smith. They made the car buying experience easy and were very helpful during the whole process. It was a hassle free experience! I h More

by gmhershey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bibb, Dave Smith
Aug 31, 2021 -

Hoffman Ford responded

Thank you so much for sharing your experience at Hoffman Ford with Jim Bibb! Welcome to the Hoffman Ford family, and enjoy your new ride!

August 30, 2021

We had an excellent service consultant…… Olivia Pratt!! We had an excellent service consultant…… Olivia Pratt!! We would recommend her to anyone! She was very good a communicated with us!!! We highly rec More

by jbjjshoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia Pratt
Aug 31, 2021 -

Hoffman Ford responded

Thank you so much for you feedback! We are so glad to hear that Olivia was able to make your service visit a great experience.

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