Hoffman Ford

DO NOT USE THEIR AUTO BODY SHOP! Hoffman has had my vehicle for almost a month and a half and they have been everything but reliable. Instead of diagnosing all the issues after my ac Hoffman has had my vehicle for almost a month and a half and they have been everything but reliable. Instead of diagnosing all the issues after my accident to order all the necessary parts so the customer is not stuck waiting for week after week to get their vehicle back they only ordered to start what they could see at a glance instead of investigating. I’ve been told on almost a weekly basis I’d be getting my car back and then they need to order more parts again. How do you not make sure you have all the parts you needed. Last week it was painting and ordering more parts and again this week was told I’d have it back by Thursday at the latest and once again they are ordering parts. They continue to keep dragging this out week by week every week a promise to have my vehicle back and every week they have to order more parts. They have no sense of urgency for their customers. This has been nothing but a game to them and a complete inconvenience to me. They have done nothing but try to blame it on my insurance agency but my insurance has been nothing but prompt and reliable they choose to take no responsibility for their inability to provide better service and place blame elsewhere. I will never use their body shop ever again and will definitely never give them the opportunity to sell me a vehicle. They lack consideration and reliability for the customer and I will never entrust them with my business ever again and they can forget any type of recommendation to others. Get your xxxx together Hoffman there’s no reason anyone should have to deal with the xx I’ve had to with your body shop and it’s frankly pathetic customers service. More

Zach Pentz was awesome during the process of purchasing the car of my dreams. I highly recommend him as well as Hoffman Ford to anyone looking for a vehicle. Great experience! I truly can’t say enough… T. the car of my dreams. I highly recommend him as well as Hoffman Ford to anyone looking for a vehicle. Great experience! I truly can’t say enough… T. Haulman More

Always a pleasure dealing with Joe Latashaw, and Ryan My second car, happy very satisfied . second car, happy very satisfied . More

I had a great service experience. Jarrin Black, the service advisor, promised to have my car done at a time I requested and delivered. Jarrin Black, the service advisor, promised to have my car done at a time I requested and delivered. More

I have been purchasing cars & trucks from Hoffman for quite a few years now. They take good care of my vehicle needs. I am a company lease & private owned customer and I can say it's been a pleasure doin quite a few years now. They take good care of my vehicle needs. I am a company lease & private owned customer and I can say it's been a pleasure doing business with Hoffman. Ben in sales has been great to work with and Mark in finance helps through the process. As a loyal customer, I'll be back!! More

I had the best experience with the Sales man Mr. Joe. I never had such a great customer service from any salesman ever. Joe. I never had such a great customer service from any salesman ever. More

Hoffman Ford, by far, is THE best Ford Dealer in Harrisburg and very possibly the country! From their service area all the way to their sales area, you owe it to yourself to make a visit. Zach Pentz Harrisburg and very possibly the country! From their service area all the way to their sales area, you owe it to yourself to make a visit. Zach Pentz was flat out awesome! If you're looking for someone with attention to detail, genuine concern for the customer and one who is great to work with, give Zach a shout! Ryan Long was exceptional in the finance area too! Want to talk about a stressful part of the car buying experience? It wouldn't be finance when Ryan is involved. This guy is great!! I can truly attest that their tag line isn't just a line...yes...HOFFMAN HAS IT!! More